{"id":1339136,"url":"https://alion.io/job/frank-rimerman-modern-endpoint-engineer-it","title":"Modern Endpoint Engineer - IT","company":{"id":1761618,"name":"Frank, Rimerman","domain":"frankrimerman.com","url":"https://alion.io/company/frankrimerman","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Support","role_family":"Support","seniority":"middle","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["San Jose, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":115000,"max":130000,"currency":"USD","period":"year","gross":null,"usd_annual":130000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"Microsoft Defender","optional":false},{"name":"PowerShell","optional":false},{"name":"Service Desk","optional":false},{"name":"Windows","optional":false},{"name":"Active Directory","optional":true},{"name":"Microsoft Entra ID","optional":true}],"status":"live","first_seen_at":"2026-09-27T15:17:39Z","employer_posted_date":"2026-09-27","last_verified_at":"2026-10-13T14:00:39Z","board_verified":true,"closed_at":null,"days_open":15,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":15},"description":"Overview\nWe are looking for a hands on Modern Endpoint Engineer to help shape and support a secure, modern, and reliable endpoint environment within our Information Technology services. In this role, you will take ownership of endpoint administration, engineering, security, automation, and continuous improvement across Windows and mobile devices.\nBased in our San Jose office, this hybrid role will partner closely with our Infrastructure, Security, Solutions Delivery, and Service Desk teams to deliver a smooth technology experience for employees while maintaining strong security and compliance standards. This role is ideal for someone who enjoys solving technical challenges, improving processes, and working with modern Microsoft endpoint technologies.\nThe ideal candidate has strong hands-on experience with Microsoft Configuration Manager (SCCM/MECM) and Microsoft Intune, along with Windows Autopilot, application deployment, patch management, endpoint security, mobile device management, reporting, and automation. The role will be responsible for supporting and optimizing the existing SCCM environment while helping advance the firm's transition toward modern endpoint management with Intune and Autopilot.\nIND123\nResponsibilities\nManage and Improve the Endpoint Environment\nAdminister, maintain, and troubleshoot Microsoft Configuration Manager (SCCM/MECM) and Microsoft Intune, including collections, client health, policies, inventory, software distribution, compliance, and reporting.\nManage Windows endpoint configuration and lifecycle activities, including imaging, task sequences, drivers, operating system deployment, patching, upgrades, and application delivery.\nDevelop modern provisioning workflows with Windows Autopilot and support the evolving integration and coexistence of Intune and Configuration Manager.\nMonitor endpoint health, compliance, and performance; resolve issues methodically while minimizing disruption and improving the employee experience.\nDeploy and Maintain Business Applications\nPackage, test, deploy, update, document, and retire business applications through Configuration Manager and Intune.\nEstablish repeatable deployment standards that improve reliability and reduce support effort.\nInvestigate and resolve application installation and deployment issues, including detection rules, distribution failures, and client-side problems, in partnership with support teams and vendors.\nAutomate, Report, and Document\nBuild PowerShell scripts and use Microsoft Graph or other APIs to automate endpoint administration and reduce manual effort.\nCreate reports and dashboards that provide visibility into endpoint health, compliance, performance, and trends.\nMaintain clear documentation for processes, procedures, and automation workflows while identifying opportunities to simplify and standardize operations.\nSupport Endpoint Security and Compliance\nConfigure and maintain endpoint security baselines, policies, controls, and compliance settings aligned with organizational standards.\nAdminister Microsoft Defender for Endpoint and partner with Information Security on vulnerability remediation, investigations, and security initiatives.\nProvide accurate endpoint data, documentation, and evidence for audit and compliance needs while balancing security requirements with a user-conscious experience.\nAdminister Mobile Device Management\nAdminister mobile device management through Microsoft Intune, including enrollment, configuration profiles, applications, compliance, and security settings.\nSupport the transition from Lookout to Intune and troubleshoot enrollment or management issues to maintain a consistent user experience.\nMaintain mobile device management standards, procedures, and documentation.\nDrive Continuous Improvement\nRecommend and implement improvements that strengthen endpoint reliability, security, performance, efficiency, and the employee technology experience.\nStay current on modern endpoint management technologies and participate in proofs of concept and evaluations that shape future capabilities.\nContinuously refine endpoint standards, processes, and best practices as organizational needs evolve.\nCollaborate and Support\nProvide Tier II/III support for complex endpoint issues and escalations.\nCollaborate with Infrastructure, Security, Solutions Delivery, Service Desk, vendors, and service providers on endpoint initiatives and issue resolution.\nServe as a technical resource and mentor by sharing guidance, best practices, knowledge base articles, documentation, and training materials.\nQualifications\nEducation and Certifications\nBachelor’s degree in Information Technology, Computer Science, or a related field preferred; equivalent professional experience, technical training, or relevant certifications may be considered.\nMicrosoft certifications in Intune, Endpoint Administration, Azure, or Microsoft 365 are a plus.\nExperience and Technical Skills\n3-5 years of experience supporting or administering enterprise endpoint environments.\nStrong hands-on experience with Microsoft Configuration Manager (SCCM/MECM) and Microsoft Intune, including application and software deployment, collections, client management, task sequences, operating system deployment, patching, compliance, reporting, and troubleshooting.\nExperience managing the Windows 10/11 endpoint lifecycle, including provisioning, configuration, maintenance, application packaging, operating system upgrades, Windows Autopilot, and modern device deployment practices.\nWorking knowledge of Microsoft 365, Microsoft Entra ID, Active Directory, Group Policy, and Windows configuration management.\nAbility to create or maintain PowerShell scripts for endpoint administration; familiarity with Microsoft Graph or API-based automation is a plus.\nExperience with Microsoft Defender for Endpoint or comparable security tools, including endpoint compliance, vulnerability management, and security best practices.\nExperience administering mobile devices through Microsoft Intune or another enterprise MDM platform.\nUnderstanding of endpoint lifecycle management and modern workplace technologies; experience creating endpoint reports, monitoring views, or compliance dashboards is a plus.\nProfessional Strengths\nStrong analytical and troubleshooting skills, with a methodical approach and close attention to detail.\nClear verbal, written, and documentation skills, including the ability to explain technical topics to varied audiences.\nStrong organization, time management, and follow-through, with the ability to balance multiple priorities.\nCustomer-focused and responsive, with the ability to work independently and collaborate effectively across teams.\nCurious, adaptable, and committed to continuous learning as endpoint technologies evolve.\nWork Environment\nParticipate in an on-call rotation and provide occasional evening, weekend, or after-hours support for deployments, upgrades, maintenance, or urgent business needs.\nTravel to office locations as needed to support endpoint initiatives, deployments, and troubleshooting.\nThe hourly range for this position is based upon a salary of $115,000- $130,000. This pay range reflects the San Francisco Bay Area. Compensation will be adjusted for each candidate based on their geographic location and experience.\n------------------------------\nApplicants must be authorized to work in the United States. This position is not eligible for sponsorship and we do not sponsor applicants for work visas. It is our policy and intent to provide equal opportunity to all persons without regard to race, color, religion, sex, pregnancy, marital status, sexual orientation, age, national origin, disability, or medical condition as defined in state and federal laws. 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