{"id":3583830,"url":"https://alion.io/job/franke-sales-operations-supervisor","title":"Sales Operations Supervisor","company":{"id":444975,"name":"Franke","domain":"franke.com","url":"https://alion.io/company/franke-5","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Calamba, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":13000,"max_usd":30000,"period":"year","method":"role_seniority_country_cell","sample_n":8},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-11-01T02:00:00Z","employer_posted_date":"2026-11-01","last_verified_at":"2026-11-04T07:46:42Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"About Franke\nWe, the Franke company with its three divisions, are a world's leading supplier of products and services for domestic kitchens, the professional foodservice systems and the convenience store sector as well as for professional coffee making. With around 60 companies, we are at home on five continents. Over 8,000 employees constantly take on new perspectives to identify opportunities and turn them into inspiring, innovative solutions for tomorrow’s demands.\nThe Franke Foodservice Systems division is a world-leading supplier of kitchen facilities, equipment and supplies solutions. As a full system manufacturer, distributor and program management partner, we supply global chains in the quick-service restaurant, convenience store and supermarket segments, helping to manage unit growth and upgrade their facilities.\nAbout the job\nWe are looking for a highly organized and results-driven Sales Operations Supervisor to lead and coordinate the end-to-end sales operations process for our Philippines business. This role serves as a critical link between customers, sales teams, manufacturing plants, purchasing, production, warehouse, and logistics functions to ensure seamless order fulfillment, accurate sales reporting, and excellent customer service\n Your tasks\nManage customer orders and ensure timely fulfillment.\nCoordinate with Sales, Production, Purchasing, Warehouse, and Logistics teams to ensure seamless order execution.\nSupport sales forecasting and Sales & Operations Planning (S&OP) activities.\nMonitor deliveries, customer concerns, and operational performance.\nPrepare sales reports, dashboards, and business analyses.\nDrive continuous improvement initiatives in sales operations and customer service.\nSupport payment follow-ups, invoice processing, and order-related documentation.\nCollaborate with regional and local stakeholders to ensure customer satisfaction and operational efficiency.\nRequirements\nBachelor's degree in Business, Engineering, Supply Chain, or related field.\nAt least 5 years of experience in Sales Operations, Order Management, Customer Service, or Supply Chain.\nStrong analytical, problem-solving, and organizational skills.\nProficient in Microsoft Excel and ERP systems.\nExcellent communication and stakeholder management skills.\nManufacturing or multinational company experience is an advantage.\nWilling to work onsite in Calamba, Laguna\n What we offer you\nCompetitive salary and performance-based bonus\nHMO coverage for employees and up to four (4) qualified dependents\nLife and accident insurance coverage from Day 1\nRice and transportation subsidy\nGenerous annual leave entitlement\nFlexible work arrangements (subject to business requirements)\nCareer development and continuous learning opportunities\nEmployee engagement, wellness, and recognition programs\nOpportunity to work in a global, innovative, and collaborative environment\nContact details\nTo apply or learn more about this opportunity, please contact our HR Team:\n\nor\nRachel Aguilera | HR Manager\n\nWe look forward to hearing from you and welcoming talented individuals to the Franke team.\nFor more information see: www.franke.com\n\nImportant information for all executive search companies, headhunters and HR consultants\nThe Franke Group does not accept unsolicited support from headhunters and personnel consultants for our career opportunities. Any CV/resume vitae submitted to Franke or its employees by external recruitment agencies without a valid written recruitment agreement related to the position in question shall be deemed the sole property of our company. 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