Community Living Assistant Program Manager

Build Something Bigger - And Change Lives, Including Your Own. In 1935, Louise Whitbeck Fraser opened a school in her home for people with disabilities - defying social expectations and choosing compassion over convention. She believed everyone deserves the chance to reach their potential and thrive. Today, that same bold spirit is alive in every Fraser service. We’re still building something bigger - a more inclusive, connected world where everyone belongs. At Fraser, you’ll find more than a job. You’ll find purpose. You’ll find growth. And you’ll find a place where your work changes lives - including your own.

Fraser is seeking an Assistant Program Manager to join our Community Living division. In this role, you’ll provide leadership, staff training, and ongoing oversight to promote high-quality services and continuous improvement. You’ll support service development and implementation while ensuring compliance with applicable regulations and alignment with Fraser’s mission, policies, and budgetary guidelines.

Job duties:

• Partner effectively with Program Manager to provide leadership and oversight to the homes in the designated quad/region.
• Cover temporary absences for Program Manager with support from leadership.
• Support orientation and ongoing training of Supervised Living Coordinators, Assistant Coordinator; and DSPs as needed.
• Provide mentorship to Coordinators through regular consults, shadowing opportunities, team meeting support, and paperwork review to assure compliance with 245D requirements.
• Partner with Staffing Coordinator and colleagues to manage staffing, based on the needs of individuals served and budgetary constraints.
• Develop positive working relationships with staff and support teamwork within the quad/region to increase employee engagement, reduce turnover, and encourage coverage across sites.
• Recognize opportunities for and promote collaboration within and between Supervised Living and other departments.
• Coordinate services for one dedicated Supervised Living home in accordance with 245D licensing requirements and Community Residential Settings (CRS) standards.

Fraser Offers:

• Career growth opportunities
• Tuition Reimbursement (must meet Fraser requirements)
• Employee Referral Bonuses

Benefits for Full-time Employees (30+ hours per week)

• Medical, dental and vision insurance
• Health Savings Account (HSA) and Flexible Spending Account (FSA)
• Employee Assistance Plan (EAP)
• Life, AD&D and Voluntary Life Insurance
• Long-Term Disability, Voluntary Short-Term Disability, Accident Insurance, Critical Illness Insurance and Hospital Indemnity Insurance
• Pet Insurance
• 403(b) Retirement Plan with Company Match
• Work-Life Balance, Generous Paid Time off Plan

Location, Schedule & Pay:

• Plymouth, MN
• Monday through Friday from 9 AM - 5 PM with on-call rotation

• The starting pay range for this role is $56,000 to $61,000 annually depending on up qualifications.

Requirements:

• At least 2 years of professional experience working with individuals with mental health needs.
  • Supervisory experience working in a residential setting
• 1 year of supervisory or program coordination experience
• Valid driver's license.
• Must meet 245D qualification requirements, including one of the following:
  • High school diploma/equivalent + 4 years of full-time direct care experience with individuals with disabilities; or
  • Associate degree in Human Services or related field + 2 years of full-time direct care experience; or
  • Bachelor’s degree in human services or related field + 1 year of full-time direct care experience.

Why Join Fraser?

• Meaningful Impact Help individuals and families lead more connected, independent, and fulfilling lives. Your impact here is real - and lasting.
• Competitive Pay & Benefits Fraser offers fair pay and comprehensive benefits that support your health, well-being, and future goals.
• Flexibility & Work-Life Balance With flexible schedules, generous paid time off, and wellness programs, Fraser helps you care for others without sacrificing yourself.
• Grow Your Career With Us We invest in your development with training, licensure support, leadership pathways, and real opportunities to advance.
• Culture That Lives Its Values Inclusion isn’t just a buzzword - it’s how we operate. You’ll be seen, heard, and supported to bring your full self to work.
• Thrive with Stability and Purpose With nearly 90 years of trusted service and continued growth, Fraser is a nonprofit where you can build a lasting, mission-driven career.

Fraser is Minnesota’s leader in autism, mental health, and disability services - and one of the few Certified Community Behavioral Health Clinics (CCBHCs) in the state. As a nonprofit organization, we provide integrated community behavioral healthcare that improves quality, accessibility, and coordination of care. We lead with compassion, innovate with purpose, and fight for inclusion - every single day. Ready to Build Something Bigger? Join Fraser. Grow with us. Make a difference. Because when you thrive, so does the world around you.

Encouraged to apply: reception, front desk, medical receptionist, office assistant, customer service, administrative assistant, client access, client coordinator, patient coordinator, call center representative, client services, scheduling

Diversity, Inclusion, and Belonging: Fraser values a diverse staff to ensure the best outcomes for our diverse client base. We are committed to anti-racism at Fraser. Our anti-racism committee assesses, develops, and implements numerous initiatives ranging from recruiting and retaining diverse staff to staff training and more.

If you are having trouble applying or have questions, please contact Fraser HR at [email protected]. If you have successfully submitted your application, you will get a confirmation email. If you do not receive the confirmation email, please check your junk/spam folders, then contact us as we may not have received your application. Thank you for considering Fraser!