{"id":3388503,"url":"https://alion.io/job/frasers-group-sales-consultant-full-time","title":"Sales Consultant - Full Time","company":{"id":15232,"name":"Frasers Group","domain":"frasers.group","url":"https://alion.io/company/frasers","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":77,"open_postings":16,"ghost_share":0,"stale_share":0.938,"repost_share":0,"time_to_fill_p50_days":22,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Sales","role_family":"Sales","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chester, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":47000,"max_usd":106000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":37},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-28T08:31:04Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-10-31T12:53:06Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"With three Royal Warrants to our name, at the prestigious address of No.1 Savile Row, Gieves & Hawkes maintains its position at the heart of English tailoring. Both Thomas Hawkes and James Gieve were quintessential English gentlemen who understood the needs of international travellers and explorers. They dressed in style, with dignity, confidence, and charm. They were curators of the finest things in life, setting high standards of artisan craftsmanship and quality. They were mavericks and risk takers. Men who enjoyed life. Men who looked further than the shores of England. These values remain true to the heritage and quality of the Gieves and Hawkes brand ethos.\nThe key to our success is the people who can dynamically reinforce our roots as bespoke tailors and military outfitters - all while introducing our heritage as travellers and explorers. We are most excited to maintain our position as No. 1 Savile Row and would like to attract others who share this dynamic enthusiasm for the brand.\nWe believe in nurturing the talent of our employees and developing their skills.\n The Role:\nTo effectively support the Store Manager in the day-to-day management of the store, with particular focus on the RTW department, impacting the growth and profitability of this part of the business. Playing a key role in driving the customer service levels, team development and retention, communication, and retail standards. Deputising for the Deputy Manager in their absence.\nKey Responsibilities:\nFinancial Targets\nTo assist the SM & ASM in communicating the financial targets/performance to the rest of the team. \nTo support the sales team in achieving their individual targets \nTo support the SM & ASM in improving performance through business development initiatives and key relationship building. \nTo complete weekly trade reports, including key anecdotal information and missed sales/potential opportunities \nTo ensure tailoring-related costs are kept in line, monitoring monthly and taking immediate action if escalating. \nTeam Management\nTo manage the sales floor team performance in all aspects, including service, communication, brand awareness, product knowledge and visual merchandising standards. \nTo ensure the team are carrying out effective and only necessary alterations on garments, and that the correct cost is charged on BC to the customer \nTo participate in a weekly meeting with the SM & ASM to discuss staff performance, training needs and set objectives for the coming week. \nTo work with the SM & ASM to review and implement an effective weekly training schedule \nTo ensure all staff are well presented and portray the appropriate company image incorporating the brand values \nStock Management and Security\nTo carry out daily floor walks to ensure visual excellence and compliance with H&S/Company procedures \nTo ensure that the store has the correct levels of stock available, and that replenishment is carried out throughout the day \nTo manage the risks of external and internal theft \nTo assist the SM & ASM in ensuring the weekly cycle counts are executed, and results are escalated to SM and communicated to the team. Prompt action plan and training put in place to address poor results. \nTo oversee team deployment, lunches/breaks, maximise opportunities at quiet and peak times, ensure the shop floor standards are maintained and that the recovery of the store is completed at close of business \nTo ensure the shop floor layout is always commercially led, with exceptional standards and presentation \nTo ensure that the store is opened on time, and securely locked and alarmed, by the security company. Any ad hoc requirements are communicated to the relevant parties. \nTo support the SM & ASM with in-store events, ensuring they are well prepared and executed \nCustomer Service\nTo lead by example by treating every client with respect and care, ensuring this is upheld across the wider team. \nTo deal with customer enquiries and issues promptly and professionally, within a 24-hour timeframe. \nTo ensure any written communication is carried out professionally, with attention to detail, and due diligence performed. \nTo continuously review customer service standards across the store, ensuring issues are addressed promptly and improvements made. \nTo solve problems and troubleshoot. Dealing with queries and complications as they arise, using quick and logical thinking to solve customer needs. \nGeneral\nAny other duties as outlined from time to time by the SM & ASM \nWork with all appropriate Brands to arrange any in-store events \nProvide any required refreshments (food and drink) to all retail and corporate guests\n Requirements\nMinimum of 2/3 years’ experience in luxury retail, ideally menswear, at a Senior Sales/Sales Consultant level or higher. \nClear, concise, polite communication is essential \nPassionate about all things tailoring, with a desire to increase this knowledge. \nProficient in English, both verbal and written. \nAble to work under pressure, managing multiple scenarios at any given time, finding solutions \nImmaculately presented \nPunctual, flexible, and able to adapt to the needs of the business at short notice \n Gieves & Hawkes/Frasers Group Benefits:\n25 days' holiday plus bank holidays \nFearless 1200 \nStakeholder Pension Scheme \n60% discount in our full-price G&H stores & \n20% discount in other Fraser Group stores \nManagers Bonus scheme \nHow We Work\nOur values shape every shift, every conversation, every decision:\nThink Without Limits: Move fast, take bold action, and bring the team with you. \nOwn It and Back Yourself: Take responsibility, master the basics, and deliver results. \n Be Relevant: Stay connected to our people, our partners, and the planet. \nInterest in this role is high, and once we find the right person, we close. Apply early so you don't miss out.","description_format":"text","description_chars":5837,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Luxury Retail","Sporting Goods","Sportswear & Activewear"],"lifecycle":[{"event":"open","at":"2026-10-28T08:56:17Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-10-31T06:23:40+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":1,"age_days":2,"expected_fill_days":22,"reasons":["conf:0","stale_co","win:early","comp:brand"],"computed_at":"2026-10-31T05:58:55Z"},"pay":null,"html_url":"https://alion.io/job/frasers-group-sales-consultant-full-time","json_url":"https://alion.io/job/frasers-group-sales-consultant-full-time.json","meta":{"generated_at":"2026-10-31T15:53:10Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24819,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":15232},"rest":"https://alion.io/mcp/rest/get_company?id=15232"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffrasers-group-sales-consultant-full-time"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffrasers-group-sales-consultant-full-time"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffrasers-group-sales-consultant-full-time"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/frasers-group-sales-consultant-full-time\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffrasers-group-sales-consultant-full-time"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3388503}},{"tool":"search_jobs","arguments":{"company":"frasers.group","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3388503},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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