{"id":1216368,"url":"https://alion.io/job/frasers-group-sales-host-member-consultant-9","title":"Sales Host / Member Consultant","company":{"id":15232,"name":"Frasers Group","domain":"frasers.group","url":"https://alion.io/company/frasers","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":80,"open_postings":10,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":20,"computed_at":"2026-09-25T05:45:01Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Stoke-on-Trent, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-25T08:41:03Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-09-25T20:37:56Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Turn Conversations into Memberships. Create Experiences That Keep Members Coming Back.\nAt Everlast Gyms, our people are at the heart of everything we do. Their passion, energy and commitment create an experience that keeps members engaged, motivated and returning time and time again.\nAs a Sales Host, you'll play a key role in growing our membership community by delivering exceptional customer experiences, driving membership sales and supporting member retention. Every interaction is an opportunity to make a positive impact, whether you're welcoming a prospect, supporting an existing member or promoting the products and services that help people achieve their goals.\nThis is an ideal opportunity for someone passionate about sales, fitness and customer service who wants to develop their career within a fast-growing fitness business.\nWhy Join Everlast Gyms?\nFree Everlast Gyms membership\n20% colleague discount across all Frasers Group brands\nEligibility for the Everlast Gyms Monthly Champions recognition programme\nOpportunities to deliver Personal Training sessions outside of contracted hours\nTraining and development opportunities to support career progression\nOpportunities to gain experience delivering Group Training classes\nBe part of a high-performance culture that rewards ambition and results\n The Role\nAs a Sales Host, you'll be responsible for creating outstanding member experiences while driving membership growth and retention within the club.\nYou'll act as a brand ambassador, supporting the club's commercial goals while delivering exceptional service to every member, guest and prospect.\nMembership Sales & Retention\nDeliver exceptional experiences that convert prospects into members\nDrive membership sales, renewals, upgrades and secondary spend opportunities\nConduct tailored club tours based on individual fitness goals and needs\nUse effective questioning, rapport building and objection handling techniques\nFollow up enquiries and leads to maximise membership conversion\nBuild strong relationships with members to improve retention and engagement\nSupport the delivery of club sales and retention targets\nCustomer Experience\nProvide a friendly, professional and welcoming environment for all members and guests\nHandle member queries and concerns efficiently and professionally\nPromote the products, services and fitness solutions available within the club\nActively support club initiatives, events and member engagement activities\nRepresent the Everlast Gyms brand with energy and professionalism\nOperational Excellence\nSupport the day-to-day operation of the club\nAct as a key holder when required\nMaintain high standards of cleanliness, presentation and safety\nSupport gym floor standards and member-facing areas\nAssist with gym resets and operational tasks where required\nUtilise membership and CRM systems effectively to manage enquiries and member information\nTeam Contribution\nWork collaboratively with the wider club team to achieve business goals\nSupport national campaigns, challenges and initiatives\nContribute to a positive and engaging club culture\nTake ownership of personal performance and development\n What We're Looking For\nEssential\nPassion for fitness, customer service and sales\nStrong communication and relationship-building skills\nPositive, confident and outgoing personality\nTarget-driven mindset with a desire to achieve results\nStrong organisational and administration skills\nAbility to work independently and as part of a team\nFlexible approach to working hours, including weekends and Bank Holidays\nDesirable\nPrevious experience in sales, hospitality, retail, leisure or customer service\nExperience working toward sales or performance targets\nKnowledge of membership sales or customer retention principles\nExperience using sales, booking or membership systems\n Everlast Gyms is part of Frasers Group, one of the UK's most ambitious retail and fitness businesses.\nWe're committed to creating exceptional fitness experiences while investing in our people, helping them develop rewarding careers within fitness, sales and club management.\nWhether you're starting your career or bringing previous sales experience, this is an opportunity to develop your skills in a fast-paced, customer-focused environment where performance and progression are genuinely recognised.\nTo succeed with us, you'll embody our principles:\nThink Without Limits\nChallenge yourself, embrace opportunities and continuously improve.\nOwn It and Back Yourself\nTake responsibility, deliver results and make a positive impact every day.\nBe Relevant\nCreate meaningful experiences for our members, colleagues and communities.","description_format":"text","description_chars":4646,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Retail & Shop Systems","Luxury Retail","Sporting Goods","Sportswear & Activewear"],"lifecycle":[{"event":"open","at":"2026-09-25T09:32:06Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":20,"reasons":["conf:7","win:early","comp:brand"],"computed_at":"2026-09-26T03:49:40Z"},"pay":null,"html_url":"https://alion.io/job/frasers-group-sales-host-member-consultant-9","json_url":"https://alion.io/job/frasers-group-sales-host-member-consultant-9.json","meta":{"generated_at":"2026-09-26T03:49:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4100,"day_limit":5000,"remaining_today":900,"minute_limit":60,"resets_at":"2026-09-27T00:00:00Z"}}}