{"id":2274982,"url":"https://alion.io/job/freddie-mac-av-engineer-professional","title":"AV Engineer - Professional","company":{"id":1756147,"name":"Freddie Mac","domain":"freddiemac.com","url":"https://alion.io/company/freddiemac","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":11,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Operations","role_family":"Operations","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["McLean, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":77000,"max":115000,"currency":"USD","period":"year","gross":null,"usd_annual":115000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Teams","optional":false},{"name":"VLAN","optional":false}],"status":"live","first_seen_at":"2026-09-24T00:00:00Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-10-15T02:57:19Z","board_verified":true,"closed_at":null,"days_open":21,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":21},"description":"At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose.\nPosition Overview:\nAre you an experienced AV Engineer with a collaborative mindset, who thrives in dynamic environments supporting world class AV systems? Are you interested in joining a high performing team with a mission-driven organization that believes in providing safe, comfortable workspaces for their employees?\nFreddie Mac is seeking a talented Media Services Engineer to join our team!\nOur Impact:\nDesign, Install, Operate and Support integrated AV systems throughout the McLean campus & Regional offices, elevating the quality of executive and corporate gatherings.\n\nEnable Freddie Mac leaders and teams to communicate confidently, with all technical details managed discreetly and professionally by our Media Services team.\n\nFoster a culture of excellence in hybrid and in-person meeting experiences.\n\nYour Impact:\nThe AV Engineer - Professional supports Freddie Mac’s Audio Visual Services team by working between the AV Operations team and the AV Engineering team. This role serves as a hands-on technical resource for maintaining, troubleshooting, repairing, and documenting AV systems across corporate conference rooms, huddle rooms, configurable event spaces, collaboration areas, and executive meeting environments. The position supports AV Operations during high-profile events, including setup, live support, and tear down, while also serving as the primary point of contact for AV Operations when issues are identified. The role is responsible for helping resolve issues, escalating to the Sr. Engineer when needed, documenting findings, identifying root cause, and tracking recurring issues and patterns across AV systems throughout the campus.\nServe as the day-to-day technical bridge between the AV Operations team and the AV Engineering team, helping ensure operational issues are captured, investigated, resolved, escalated, and documented appropriately.\n\nAct as the primary point of contact for AV Operations when room, event, or system issues are reported, providing timely troubleshooting support and clear communication on status and next steps.\n\nSupport AV Operations during high-profile events, including pre-event system checks, room setup, live technical support, equipment resets, post-event tear down, and follow-up documentation.\n\nPerform routine inspections, preventative maintenance, troubleshooting, and repair of AV systems throughout Freddie Mac spaces, including conference rooms, huddle rooms, configurable rooms, event spaces, and supported collaboration areas.\n\nMaintain and support displays, video walls, projectors, cameras, microphones, speakers, DSPs, amplifiers, control panels, room schedulers, AV racks, cabling, and room control systems.\n\nSupport Freddie Mac smart conference room technology by validating audio, video, camera, content-sharing, room control, and Microsoft Teams Rooms functionality.\n\nDiagnose AV issues, assist with resolution, and escalate complex or recurring technical matters to the Chief Engineer, Sr. AV Engineers, IT, vendors, or manufacturers as appropriate.\n\nDocument reported issues, troubleshooting steps, resolution details, root cause findings, service trends, and follow-up actions in the appropriate ticketing or documentation system.\n\nIdentify frequent issues and patterns across AV systems throughout the campus, then partner with Engineering team to recommend corrective actions, standardization improvements, or long-term reliability enhancements.\n\nPrepare rooms for daily use, meetings, and events by testing systems, confirming signal flow, checking microphone and speaker performance, and ensuring displays and conferencing equipment are ready.\n\nAssist with equipment replacements, room reconfigurations, firmware updates, installation support, and punch-list resolution for AV maintenance and upgrade projects.\n\nMaintain accurate records of service tickets, preventative maintenance activity, repairs, equipment inventory, spare parts, warranties, and system documentation.\n\nCoordinate with AV Operations, Corporate Meetings and Events, Facilities, IT, Corporate Security, vendors, and end users to schedule room access, maintenance windows, repairs, and support activities with minimal disruption.\n\nProvide professional user support for Freddie Mac room technology, hybrid meetings, presentation systems, control interfaces, and conferencing platforms.\n\nQualifications:\nHigh school diploma or equivalent required; technical training in audio-visual systems, electronics, IT, networking, or a related field preferred.\n\n3+ years of hands-on experience maintaining, troubleshooting, or repairing AV systems in corporate, commercial, higher education, hospitality, live event, or similar environments.\n\nExperience supporting meetings or events, including setup, testing, live support, tear down, and post-event follow-up.\n\nWorking knowledge of audio, video, control, networked AV, conferencing, presentation, and room scheduling technologies.\n\nAbility to read and follow wiring diagrams, signal flow documentation, room layouts, equipment specifications, cable labels, and service documentation.\n\nStrong troubleshooting skills with the ability to isolate issues across hardware, software, cabling, network connectivity, control systems, and user configuration.\n\nAbility to document issues clearly, root cause analysis, track recurring problems, and communicate patterns or risks to Engineering leadership.\n\nGood communication and customer service skills - written and verbal, with the ability to support Freddie Mac employees, contractors, executives, event teams, AV Operations, Engineering, and vendors professionally and clearly.\n\nAbility to prioritize service requests, support urgent meeting-room or event issues, document work accurately, and communicate status to the Chief Engineer, Sr. Engineer, and other stakeholders.\n\nComfortable using ticketing systems, inventory tools, basic hand tools, cable testers, AV diagnostic equipment, and manufacturer support resources.\n\nAbility to lift, carry, move, mount, and install AV equipment as required by the role.\n\nAbility to stand, walk, bend, kneel, climb ladders, and work in equipment racks, ceilings, conference rooms, event spaces, and other supported corporate areas.\n\nMay require occasional early morning, evening, weekend, or on-call support for maintenance windows, urgent room issues, executive meetings, business-critical events, or project cutovers.\n\nMust comply with Freddie Mac safety, security, badge, access, and workplace procedures at all times.\n\nKeys to Success in this Role:\nExperience with Microsoft Teams Rooms, Poly, Cisco, Crestron, Extron, Q-SYS, Shure, Biamp, Logitech, Samsung commercial displays, Planar video walls, or similar AV platforms and devices.\n\nCTS, CTS-I, manufacturer certifications, low-voltage training, OSHA 10, or other AV-related credentials.\n\nExperience supporting executive conference rooms, smart conference rooms, configurable spaces, town halls, hybrid meetings, Teams Live events, or large-format presentation environments.\n\nFamiliarity with network basics, including IP addressing, PoE, VLAN awareness, device discovery, firmware updates, AV monitoring, and remote troubleshooting tools.\n\nExperience coordinating with third-party integrators, managed service providers, internal engineering teams, facilities teams, and equipment vendors.\n\nCurrent Freddie Mac employees please apply through the internal career site.\nWe consider all applicants for all positions without regard to gender, race, color, religion, national origin, age, marital status, veteran status, sexual orientation, gender identity/expression, physical and mental disability, pregnancy, ethnicity, genetic information or any other protected categories under applicable federal, state or local laws. We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.\nA safe and secure environment is critical to Freddie Mac’s business. This includes employee commitment to our acceptable use policy, applying a vigilance-first approach to work, supporting regulatory mandates, and using best practices to protect Freddie Mac from potential threats and risk. Employees exercise this responsibility by executing against policies and procedures and adhering to privacy & security obligations as required via training programs.\nCA Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.\nNotice to External Search Firms: Freddie Mac partners with BountyJobs for contingency search business through outside firms. Resumes received outside the BountyJobs system will be considered unsolicited and Freddie Mac will not be obligated to pay a placement fee. If interested in learning more, please visit www.BountyJobs.com and register with our referral code: MAC.\nTime-type:Full timeFLSA Status:Non-ExemptFreddie Mac offers a comprehensive total rewards package to include competitive compensation and market-leading benefit programs. Information on these benefit programs is available on our Careers site.\nThis position has an annualized market-based salary range of $77,000 - $115,000 and is eligible to participate in the annual incentive program. The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity and other relevant qualifications of the applicant.","description_format":"text","description_chars":10024,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Mortgage Lending & Brokers"],"lifecycle":[{"event":"open","at":"2026-10-11T08:58:29Z"}],"visa":[],"liveness":{"score":27,"band":"fade","label":"Fading","p_open":1,"p_active":0.609,"p_room":0.45,"age_days":21,"expected_fill_days":11,"reasons":["conf:2","velocity","win:tail"],"computed_at":"2026-10-15T05:46:00Z"},"pay":{"stated_usd_annual":115000,"is_top_pay":true},"html_url":"https://alion.io/job/freddie-mac-av-engineer-professional","json_url":"https://alion.io/job/freddie-mac-av-engineer-professional.json","meta":{"generated_at":"2026-10-15T14:01:49Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21498,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1756147},"rest":"https://alion.io/mcp/rest/get_company?id=1756147"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffreddie-mac-av-engineer-professional"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffreddie-mac-av-engineer-professional"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffreddie-mac-av-engineer-professional"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/freddie-mac-av-engineer-professional\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffreddie-mac-av-engineer-professional"}]}