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En tant que Technicien Supervision, vous serez responsable de l'exploitation et de la gestion des changements, de la prise d'appels clients à la mise à jour des environnements clients. Vous devez avoir une expérience préalable dans l'exploitation informatique et des compétences solides en systèmes et réseaux.\nMissions\nAssurer l'exploitation (maintien en conditions opérationnelles et gestion des changements) de bout en bout en apportant les corrections nécessaires sur le réseau et les équipements.\nAssurer la prise des appels clients et leur suivi, et garantir des délais internes, contractuels de traitement des demandes.\nOuvrir, suivre et escalader des tickets de traitement d'incidents avec les fournisseurs, et effectuer un reporting sur l'avancée des tâches en cours.\nProfil recherché\nVous avez déjà une expérience ou vous voulez vous investir dans l’exploitation informatique. Vous avez de réelles compétences dans les domaines Systèmes et Réseaux. Autonome, curieux(se) et polyvalent(e) vous êtes rigoureux(se) et appliqué(e) et aimez le travail en équipe.\nCOMPÉTENCES TECHNIQUES REQUISES\nConnaissances protocoles/technologies réseaux :\nTCP/IP, (M,MP)-BGP, HSRP, VRRP\nCIDR/Subnetting\nQinQ\nMPLS (VPNv4, FRR, MPLS-TE, EOMPLS, VPLS)\nQoS (DSCP/IP Precedence/CoS)\nLoad balacing\nFirewalling\nAdvanced IPv6 (NAT64 etc ..)\nSystème :\nConnaissances virtualisation système.\nConnaissances des environnements citrix.\nConnaissances Netflow/Radius/DNS/MySQL/PGSQL/Apache.\nConnaissances de langages de programmations / scripting.\nAdministration Système (LINUX (debian, redhat), Ubuntu, freebsd, WINDOWS)\nPlateforme web (DNS, NFS, SNMP, DHCP, LVM, PHP-FPM,MySQL, varnish\nConnaissance des Hardwares nécessaire.\nAdditional Information\nCarte restaurant SWILE (10,5€ par jour pris en charge à 60%)\nPrise en charge de la mutuelle santé à 100%\nOffre collaborateur Freebox\nPrimes Vacances\nIntéressement/Participation\nTélétravail (après phase d’intégration)\nForfait mobilité durable\nPrime d'ancienneté au bout de 3 ans\n4 jours de travail/ semaine\n12 jours de récupération","description_format":"text","description_chars":2149,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"French","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-07T13:08:46Z"}],"visa":[],"liveness":{"score":3,"band":"cold","label":"Long shot","p_open":1,"p_active":0.119,"p_room":0.28,"age_days":134,"expected_fill_days":20,"reasons":["conf:1","stale_co","ghost","win:tail","crowd:"],"computed_at":"2026-10-13T05:45:00Z"},"pay":{"stated_usd_annual":31508,"is_top_pay":false},"html_url":"https://alion.io/job/free-pro-technicien-supervision","json_url":"https://alion.io/job/free-pro-technicien-supervision.json","meta":{"generated_at":"2026-10-13T19:59:25Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":30677,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1756140},"rest":"https://alion.io/mcp/rest/get_company?id=1756140"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffree-pro-technicien-supervision"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffree-pro-technicien-supervision"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffree-pro-technicien-supervision"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/free-pro-technicien-supervision\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffree-pro-technicien-supervision"}]}