{"id":2350978,"url":"https://alion.io/job/freedomfuels-customer-service-assistant","title":"Customer Service Assistant","company":{"id":4421311,"name":"Freedom Fuels","domain":"freedomfuels.com.au","url":"https://alion.io/company/freedomfuels","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cairns, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":39000,"max_usd":84000,"period":"year","method":"role_country_seniority_unknown","sample_n":55},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-27T04:00:00Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-21T18:11:28Z","board_verified":true,"closed_at":null,"days_open":55,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":55},"description":"Show up with energy. Serve with heart. Make every shift count.\nWe're on the lookout for a reliable, customer-focused Casual Customer Service Attendants to join our team at our retail site in CAIRNS. If you enjoy being on your feet, helping people and keeping things looking sharp, you're going to fit right in. \nAt Trinity Petroleum, promoting from within isn't just something we say, it's something we do. People here have grown from the floor to managing sites, leading areas and stepping into our support office and gaining further real-world experience. If you're ready to grow, we're ready to back you.\nWhat you'll do\nDeliver friendly, exceptional customer service, every single time.\nOperate the console and handle cash and card transactions accurately.\nPrepare and handle food in line with hygiene and food safety standards.\nKeep the site clean, organised and well-presented.\nMerchandise and rotate stock, keeping shelves full and the store looking great.\nWhat you'll bring\nA genuine passion for customer service and a willingness to learn\nA positive, team-oriented attitude with great communication skills\nFlexibility to work a range of shifts, from early mornings through to mid-afternoons. The more flexibility you bring, the more opportunities you’ll have.\nThe ability to lift items up to 20 kg in line with safe work practices\nA warm, memorable presence that keeps customers coming back\nWhy you'll love it here\nWork close to home with shifts that suit your lifestyle\nFuel and in-store discounts plus a great employee benefits platform\nA safe, supportive team environment where you're genuinely valued\nReal career pathways as we continue expanding across new markets\nReady to make a difference? Apply now and help shape what great service looks like.\nApplicants must have a valid entitlement to work in Australia and be 18 years or older at commencement due to restriction/requirements on the sale of particular products .\nThis position involves manual handling duties, requiring the ability to lift and move items weighing up to 20 kg occasionally and 16 kg regularly, in accordance with safe work practices.","description_format":"text","description_chars":2120,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-12T13:50:48Z"}],"visa":[],"liveness":{"score":15,"band":"cold","label":"Long shot","p_open":1,"p_active":0.419,"p_room":0.35,"age_days":55,"expected_fill_days":23,"reasons":["conf:2","win:tail"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/freedomfuels-customer-service-assistant","json_url":"https://alion.io/job/freedomfuels-customer-service-assistant.json","meta":{"generated_at":"2026-10-21T20:37:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":29326,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4421311},"rest":"https://alion.io/mcp/rest/get_company?id=4421311"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffreedomfuels-customer-service-assistant"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffreedomfuels-customer-service-assistant"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffreedomfuels-customer-service-assistant"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/freedomfuels-customer-service-assistant\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffreedomfuels-customer-service-assistant"}]}