{"id":3947861,"url":"https://alion.io/job/freeman-digital-business-analyst","title":"Digital Business Analyst","company":{"id":1765924,"name":"Freeman","domain":"freeman.com","url":"https://alion.io/company/freeman-com","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":"middle","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chicago, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":80000,"max":100000,"currency":"USD","period":"year","gross":null,"usd_annual":100000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Azure DevOps","optional":false},{"name":"Confluence","optional":false},{"name":"Jira","optional":false},{"name":"Scrum","optional":false},{"name":"Azure","optional":true}],"status":"live","first_seen_at":"2026-11-08T22:55:46Z","employer_posted_date":"2026-11-08","last_verified_at":"2026-11-08T22:55:46Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"About Us\nThe Freeman Company is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry’s largest network of experts, The Freeman Company's insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 99-year legacy in event management as well as new technologies to deliver moments that matter.\nSummary\nThe ideal candidate brings strong analytical instincts, hands-on experience with enterprise ecommerce platforms, business acumen and the communication skills to move effectively across scrum teams, engineering, design, and senior stakeholders.\nThis position will support our Commerce group under our Technology Services team. It is eligible to work a hybrid schedule, generally requiring work in-office and/or show site 2-3 days per week. The ideal candidate will be based out of any of the following locations:\nDallas, TX\nChicago, IL\nLas Vegas, NV\nEssential Duties & Responsibilities\nLead business requirement-gathering and documentation activities for the team's most complex, high-visibility growth initiatives, including stakeholder interviews, feature refinements and other agile ceremonies.\nCreate detailed process flows, use cases, user stories, and acceptance criteria to clarify requirements and support product development efforts.\nUse enterprise tools such as Salesforce Commerce Cloud to support product configuration, document workflows, and help improve operational processes.\nPerform data analysis on product usage and financial data to support organizational decision-making on priority and measure feature outcomes.\nPartner with product managers, engineers, designers, program managers, and stakeholders to refine requirements and support solution scoping across systems.\nCreate web analytics tagging requirements and data visualizations as needed to provide visibility into product performance and usage.\nProvide clear and concise communication to align team members, stakeholders and leadership with the Commerce product vision.\nIndependently remove blockers to progress and proactively manage risk, including identifying and resolving cross-team dependencies with minimal oversight.\nParticipate in QA and user acceptance testing to ensure quality and minimize defects at launch.\nApply agile and scrum principles and practices throughout the delivery lifecycle.\nEducation & Experience\nRequired: 3-5 years’ experience as a Business or Product Analyst for enterprise scale digital-related programs.\nPreferred: Proven success working within an enterprise system environment, such as SAP and Salesforce Commerce Cloud, to implement solutions.\nExperience with product tracking tools (Azure DevOps, Jira, Confluence).\nExperience with web analytics tools (Google Analytics, Adobe Analytics, etc.).\nUnderstanding of ecommerce KPIs and funnel metrics (conversion, AOV, attach rate, etc.).\nBachelor’s degree in Computer Information Systems, Business or related field required, or equivalent experience; MBA or related advanced degree a plus.\nTravel Requirements\nTravel up to 25%\nWhat We Offer\nThe Freeman Company provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions.\nMedical, Dental, Vision Insurance\nTuition Reimbursement\nPaid Parental Leave\nLife, Accident and Disability\nRetirement with Company Match\nPaid Time Off\nSalary range of $80,000-$100,000 based upon experience\nEligible for an annual bonus of up to 5% of the base salary \nDiversity Commitment\nAt The Freeman Company, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. 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