{"id":735617,"url":"https://alion.io/job/freemarkethealth-communications-specialist","title":"Communications Specialist","company":{"id":673717,"name":"Free Market Health","domain":"freemarkethealth.com","url":"https://alion.io/company/freemarkethealth","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Rippling","truth_index":null},"role":"Communications","role_family":"Communications","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pittsburgh, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":40000,"max_usd":72000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":290},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Microsoft Teams","optional":false},{"name":"SharePoint","optional":false}],"status":"live","first_seen_at":"2026-09-04T19:35:09Z","employer_posted_date":"2026-09-04","last_verified_at":"2026-10-14T09:29:40Z","board_verified":true,"closed_at":null,"days_open":39,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":39},"description":"Why FMH\nEvery day, someone receives a life-changing diagnosis. Getting the right medication should be straightforward - but too often it isn’t.\nSpecialty medications move through a complex network of providers, health plans, pharmacies, and manufacturers. Administrative delays, disconnected systems, and limited visibility can slow treatment when time matters most.\nFree Market Health exists to make that process work better.\nOur technology connects stakeholders across the specialty pharmacy ecosystem, helping prescriptions reach the right pharmacy while improving visibility, reducing friction, and keeping treatment moving forward for the patients who depend on them. We focus on the most important stakeholder of all: the patient.\nYour impact\nAs a Communications Specialist, you will play a critical role in ensuring our clients and customers have a seamless experience throughout their journey with Free Market Health. You will support communication strategies that drive successful implementations, encourage platform adoption, and strengthen ongoing engagement with health plans, specialty pharmacies, pharmacy benefit managers (PBMs), and other partners.\nWorking closely with cross-functional teams across the organization, you'll develop and deliver clear, timely, and engaging communications that help stakeholders stay informed, aligned, and successful. This role is ideal for a communications professional who enjoys collaborating with others, managing multiple priorities, and growing their expertise within a dynamic healthcare technology environment.\nWhatYou’llDo\nExecute Client & Customer Communications\nDraft, edit, and distribute client and customer-facing communications, including FAQs, implementation timelines, newsletters, project updates, presentations, and stakeholder communications.\nCoordinate communication deliverables across Client Services, Sales, Implementation, Product, Network, Support, and Marketing teams.\nMaintain and update communication templates, toolkits, collateral, and supporting resources.\nSupport the development of meeting materials, presentations, and strategic communication plans.\nTrack communication milestones and deliverables to ensure timely and successful implementation activities.\nSupport Stakeholder Engagement\nMonitor and respond to communications-related inquiries from clients and customers.\nPartner with internal teams to communicate updates, manage escalations, and support issue resolution efforts.\nHelp ensure stakeholders receive clear, consistent, and actionable information throughout their partnership with Free Market Health.\nDevelop Content & Strengthen Brand Alignment\nEnsure all communications align with FMH brand standards, voice, and messaging.\nCollaborate with the Marketing and Communications team to incorporate client feedback, implementation insights, and success stories into communication initiatives.\nSupport the creation of case studies, testimonials, customer success content, and other promotional materials.\nDrive Continuous Improvement\nMonitor communication performance metrics and stakeholder feedback to identify opportunities for improvement.\nParticipate in strategic communications projects and gain exposure to communication planning and stakeholder management initiatives.\nAssume increasing ownership of communication programs and stakeholder groups as experience and expertise grow.\nWhatWe’reLooking For\nBachelor's degree in Communications, Marketing, Public Relations, Business, Healthcare Administration, or a related field preferred.\n2+ years of experience in communications, marketing, client engagement, customer success, or a related role.\nExceptional writing, editing, proofreading, and verbal communication skills.\nStrong organizational and project management abilities with the ability to manage multiple priorities simultaneously.\nExperience collaborating across departments and building strong working relationships.\nExcellent attention to detail and commitment to delivering high-quality work.\nAbility to work effectively in a fast-paced, evolving environment.\nProficiency with Microsoft Office, Microsoft Teams, SharePoint, and other collaboration or project management platforms.\nNice to Haves\nExperience within healthcare, specialty pharmacy, pharmacy benefit management (PBM), managed care, or healthcare technology.\nExperience supporting customer implementations, onboarding initiatives, or change management communications.\nExperience developing B2B communications and customer-facing content.\nFamiliarity with healthcare industry stakeholders and terminology.\nExperience working with CRM, marketing automation, or project management systems.\nLife at FMH\nWe’re building more than a company. We’re building a team of ambitious, curious people who are passionate about solving meaningful problems, growing their careers, and genuinely enjoying the journey together.\nBased in Pittsburgh’s Strip District, FMH draws inspiration from the city we call home. Our value of Grit isn’t just a word on a wall. It’s a mindset inspired by the city around us: showing up, rolling up our sleeves, and finding a way forward no matter the challenge.\nAs FMH continues to grow, so do the opportunities for our people to leave their mark. Guided by our core values of Integrity, Adaptability, Grit, and Collaboration, we foster an environment where trust is earned, new ideas are welcomed, challenges are embraced, and success is shared. You will be surrounded by people who care deeply about the work they do and the people they do it with.\nTogether, we’re building something special, and we’re just getting started.\nBenefits\nUnlimited PTO\n100% employer-paid individual medical, dental, and vision premiums\nEmployer HSA contribution\nPaid parental leave\n401(k) match\nTransportation and parking benefits\nFlexible, collaborative work environment\n Benefit eligibility is based on employment status. \nBuild What’s Next With Us\nHealthcare is evolving - and so are we.\nIf you’re excited by meaningful challenges, collaborative teammates, and the opportunity to help build a growing healthcare technology company, we’d love to hear from you.\nEqual Opportunity Employer\nFree Market Health is proud to be an Equal Opportunity Employer.\nWe believe that a diverse and inclusive workplace makes us better teammates and problem solvers and we encourage all qualified individuals to apply. Employment decisions are based on business needs, qualifications, and merit.\nFMH is also committed to providing reasonable accommodations throughout the hiring process. If you require assistance or accommodation due to a disability, we will work with you to meet your needs.","description_format":"text","description_chars":6647,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Parental leave","Unlimited PTO"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Pharmacies","Health Data & Interoperability"],"lifecycle":[{"event":"open","at":"2026-09-11T10:56:58Z"}],"visa":[],"liveness":{"score":22,"band":"cold","label":"Long shot","p_open":1,"p_active":0.499,"p_room":0.45,"age_days":39,"expected_fill_days":23,"reasons":["conf:2","win:tail","comp:junior"],"computed_at":"2026-10-14T06:34:16Z"},"pay":null,"html_url":"https://alion.io/job/freemarkethealth-communications-specialist","json_url":"https://alion.io/job/freemarkethealth-communications-specialist.json","meta":{"generated_at":"2026-10-14T10:37:51Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12476,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":673717},"rest":"https://alion.io/mcp/rest/get_company?id=673717"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffreemarkethealth-communications-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffreemarkethealth-communications-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffreemarkethealth-communications-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/freemarkethealth-communications-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffreemarkethealth-communications-specialist"}]}