{"id":2693701,"url":"https://alion.io/job/freenet-conversational-ai-engineer-wmd","title":"Conversational AI Engineer (w/m/d)","company":{"id":11624,"name":"Freenet","domain":"freenet.de","url":"https://alion.io/company/freenet-de","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"AI/ML","role_family":"AI/ML","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hamburg, Germany"],"countries":["DE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":69000,"max_usd":159000,"period":"year","method":"role_country_seniority_unknown","sample_n":61},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Anthropic","optional":false},{"name":"AWS","optional":false},{"name":"Hugging Face","optional":false},{"name":"LangChain","optional":false},{"name":"LlamaIndex","optional":false},{"name":"OpenAI","optional":false},{"name":"Python","optional":false},{"name":"Text-to-Speech","optional":true}],"status":"live","first_seen_at":"2026-09-24T12:00:00Z","employer_posted_date":null,"last_verified_at":"2026-09-24T12:00:00Z","board_verified":false,"closed_at":null,"days_open":23,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":23},"description":"## Das erwartet dich\nUnser Bereich Customer Management entwickelt und betreibt auf einer skalierenden AWS-Infrastruktur eine wachsende Zahl an datengetriebenen Lösungen mit signifikantem Business Impact. Dafür arbeiten Platform Engineers, Data Engineers und Data Scientists gemeinsam an modernen Technologien, um unseren Fachabteilungen maßgeschneiderte, datengetriebene Services zur Verfügung zu stellen.\n## Deine Aufgaben\nBot-Entwicklung & Logik: Du entwirfst, baust und pflegst Workflows für verschiedene automatisierte Service-Anliegen und bindest sie in unsere Voice-Engine ein\nLLM-Integration: Dabei verwendest du modernste Large Language Models (LLMs) damit unsere Bots die Absichten der Kunden noch tiefer und präziser verstehen\nPrompt Engineering & Tuning: Du schreibst, testest und optimierst Prompts, um sicherzustellen, dass die Bots präzise, hilfreiche und markengerechte Antworten liefern.\nWissensdatenbanken: Du verbindest unsere Bots mit internen Wissensdatenbanken, so dass sie benötigte Informationen blitzschnell abrufen können\nAnalyse & Optimierung: Du analysierst die Performance-Daten der Bots, identifizierst Schwachstellen in den Konversationen und verbesserst kontinuierlich die Genauigkeit sowie die Kundenzufriedenheit (CSAT)\n## Dein Profil\nStudium der Informatik, Data Science, Computerlinguistik oder eines verwandten Fachbereichs (oder vergleichbare praktische Erfahrung)\nSolide Programmierkenntnisse in Python und erste Erfahrung im Umgang mit APIs (z. B. OpenAI, Anthropic oder Hugging Face)\nErste praktische Erfahrung oder akademische Projekte mit Orchestrierungstools wie LangChain, LlamaIndex oder Conversational-Frameworks (z. B. Rasa, Dialogflow)\nFließende Deutsch- und gute Englischkenntnisse, um natürliche Konversationsverläufe optimal zu gestalten\nWünschenswert, aber kein Muss: Erfahrung in der Entwicklung und Bereitstellung von LLMs oder Chatbots in einem kommerziellen Umfeld\nVon Vorteil sind erste Berührungspunkte mit Voice-Technologien (Speech-to-Text / Text-to-Speech)\n## Klingt spannend? Dann bewirb Dich jetzt!\nfreenet bietet ein umfangreiches Portfolio rund um die Themen Mobilfunk, Internet und TV-Entertainment. Online auf www.freenet.de sowie in rund 520 eigenen Shops erhält jeder Kunde die ideale Lösung für sein digitales Leben. Deutschlandweit beraten wir persönlich, unabhängig und individuell.\n## Deine Benefits\nMobiles Arbeiten\nSpannende Produkte\nEntwicklungsprogramme\nErfolgsbeteiligung\nFahrrad-Leasing\nMitarbeitersmartphone-Tarife","description_format":"text","description_chars":2494,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["MVNO","Internet Service Providers"],"lifecycle":[{"event":"open","at":"2026-10-16T09:13:00Z"}],"visa":[],"liveness":{"score":30,"band":"fade","label":"Fading","p_open":0.85,"p_active":0.651,"p_room":0.55,"age_days":22,"expected_fill_days":22,"reasons":["seen:22","velocity","win:tail"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/freenet-conversational-ai-engineer-wmd","json_url":"https://alion.io/job/freenet-conversational-ai-engineer-wmd.json","meta":{"generated_at":"2026-10-17T12:58:01Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17331,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":11624},"rest":"https://alion.io/mcp/rest/get_company?id=11624"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffreenet-conversational-ai-engineer-wmd"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffreenet-conversational-ai-engineer-wmd"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffreenet-conversational-ai-engineer-wmd"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/freenet-conversational-ai-engineer-wmd\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffreenet-conversational-ai-engineer-wmd"}]}