{"id":3267881,"url":"https://alion.io/job/frencken-group-customer-quality-engineer-qaqc","title":"Customer Quality Engineer, QA/QC","company":{"id":175109,"name":"Frencken Group","domain":"frenckengroup.com","url":"https://alion.io/company/frencken-group","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":88,"open_postings":58,"ghost_share":0,"stale_share":0.276,"repost_share":0,"time_to_fill_p50_days":86,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":12500,"max_usd":27000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":5668},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CAPA","optional":false},{"name":"FMEA","optional":false},{"name":"GD&T","optional":false},{"name":"Statistical Process Control","optional":false}],"status":"live","first_seen_at":"2026-10-26T10:21:24Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-10-26T16:22:59Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"MECHATRONICS MALAYSIA\nFrencken Mechatronics Malaysia pride ourselves on our commitment as a full-service main supplier with a strong reputation as a problem-solving technology partner for the manufacture of high-precision industrial machinery and capital equipment for global original equipment manufacturers (OEMs). Since our establishment in 2005, we have diligently served renowned global leaders in semiconductor, industrial automation, analytical, and medical industries.\nOur core competencies in the development and production of precision-engineered systems, complete machines, complex electromechanical assemblies, high-precision parts and components, as well as global supply chain management, have positioned us as a key player in the manufacturing sector.\nJob Description:\nAct as the Quality Assurance (QA) account holder/contact window to liaise with customers and internal departments including PMM, SMM, and CEM Divisions on quality-related matters.\nHandle customer quality issues, complaints, meetings, audits, and follow-up actions to ensure customer satisfaction and compliance with quality requirements.\nCoordinate and support internal operational processes and activities related to quality assurance and quality control.\nWork closely with customers on quality discussions, corrective actions, continuous improvement activities, and quality performance reviews.\nLead and support QA/QC improvement initiatives to achieve departmental and company quality targets.\nPerform root cause analysis and implement corrective and preventive actions (CAPA) for quality-related issues.\nEnsure compliance with ISO standards, customer requirements, and internal quality management systems (QMS).\nPrepare and maintain quality reports, documentation, and records related to customer and internal quality matters.\nCollaborate with cross-functional teams to improve product quality, process efficiency, and customer satisfaction.\nEducation\nDegree or Diploma in Mechanical Engineering, Electrical Engineering, Electronics Engineering, Quality Engineering, or related field.\nWorking Experience\nMinimum 3-5 years of hands-on experience in Quality Management System (QMS) and QA/QC functions within a manufacturing environment.\nExperience in handling customer quality matters and leading QA/QC activities.\nKnowledge and exposure to ISO 9001 quality management systems.\nFamiliar with QA/QC tools and methodologies such as 7 QC Tools, GD&T, SPC, FMEA, 8D, and PDCA.\nExperience in leading quality improvement initiatives and achieving quality performance targets will be an added advantage.\nWHAT BENEFITS DO WE OFFER\n5-Days Work Week\n\nAttractive Remuneration Package\n\nTransport Allowance\n\nHandphone Allowance\n\nMedical & Dental Claim\n\nLunch Subsidies\n\nYearly increment & bonus\n\nUniform provided\n\nAll Selangor Public Holidays\n\nComprehensive insurance coverage\n\nConducive working environment\n\nTraining & development provided\n\nOpportunity to excel & growth\n\nFlexible work arrangement\n\nAPPLY NOW\nInterested? Send your resume or contact Ms. Anida:\n\n+603-8911 0222\n\n#LI-DNI","description_format":"text","description_chars":3085,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Insurance coverage"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Plastics & Polymers","Contract Manufacturing","Precision Engineering"],"lifecycle":[{"event":"open","at":"2026-10-26T10:21:24Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":86,"reasons":["conf:12","win:early"],"computed_at":"2026-10-27T04:45:37Z"},"pay":null,"html_url":"https://alion.io/job/frencken-group-customer-quality-engineer-qaqc","json_url":"https://alion.io/job/frencken-group-customer-quality-engineer-qaqc.json","meta":{"generated_at":"2026-10-27T04:45:37Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4388,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":175109},"rest":"https://alion.io/mcp/rest/get_company?id=175109"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffrencken-group-customer-quality-engineer-qaqc"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffrencken-group-customer-quality-engineer-qaqc"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffrencken-group-customer-quality-engineer-qaqc"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/frencken-group-customer-quality-engineer-qaqc\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffrencken-group-customer-quality-engineer-qaqc"}]}