This is a HYBRID work environment located in either Mexico City or Guadalajara
To ensure highly reliable, efficient, and production order management processes within SAP S/4HANA. The role stabilizes end-to-end manufacturing execution processes, supports business users through L2/L3 sustain operations, supports continuous improvement, and ensures seamless integration across Plan-to-Make, Supply Chain Planning, Shop-Floor Execution, and Quality modules. The position directly contributes to manufacturing service levels, capacity utilization, and operational excellence in the GBS Sustain Operations environment.
Responsibilities:
- Provide L2/L3 support for SAP S/4HANA production order management, including production order creation, production order
- release, component staging, consumption, confirmation.
- Ensure a close integration to the EWM system for staging, consumption and goods receipt booking.
- :Support master data governance for routing, BOMs, work centres/resources, production versions, planning parameters, classification,
- relevant PP/DS and MRP attributes.
- Analyse obstructions in the execution process; recommend corrective and preventive actions.
- Support integration across ePP/DS, MM, , APO/IBP, QM and EWM ensuring a highly reliable execution of the production processes
- and the reflection of the physical processes in the S/4 HANA system. Manage change requests and enhancement deployments in alignment with global process owners and IT governance.
- Support continuous improvement (CI) initiatives to enhance production execution stability and increase production efficiency.
- Support production mangers and production worker with system expertise and troubleshooting guidance
- Develop training materials and conduct sessions for managers, workers and plant users. Support SIT/UAT during release cycles, upgrades, and functional enhancements.
- Collaborate with Finance and Costing teams for production execution related cost impact assessments.
- Support new plant onboarding and PP template rollouts.
- Contribute to digital manufacturing initiatives e.g. MES integration
- Participate in disaster recovery and business continuity simulations.
Education:
Bachelor’s/Master’s in Engineering, Supply Chain, Industrial Management, or related fields. APICS/ASCM CPIM preferred; SAP PP certification advantageous.
Skills and Requirements:
- 6-9 years in Production Planning and Execution.
- 4+ years hands-on SAP PP (S/4HANA preferred;).
- Knowledge of QM and EWM
- Experience in manufacturing environments across discrete/process industries.
- GBS/CoE or sustain operations experience preferred.
- PP in batch and serial number managed environment
- Production related sub-processes e.g. staging, consumption in EWM
- Setup of batch and serial number classification
- ePP/DS-MM-QM - EWM - CO integration understanding
- MES Integration
- Strong analytical and problem-solving skills.
- Excellent communication and stakeholder management.
- High level of accuracy and structured working style.
- Capability to adapt in an international and cultural diverse environment
- Ability to work under pressure and manage operational priorities.

