{"id":282273,"url":"https://alion.io/job/freshworks-business-development-manager-2","title":"Business Development Manager","company":{"id":788,"name":"Freshworks","domain":"freshworks.com","url":"https://alion.io/company/freshworks","size_band":"1-10","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":19,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":33,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Management","role_family":"Management","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Mateo, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":53200,"max":66000,"currency":"USD","period":"year","gross":null,"usd_annual":66000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-01T21:57:52Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-10-31T10:05:10Z","board_verified":true,"closed_at":null,"days_open":59,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":59},"description":"Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.\nThere’s another option. Freshworks. With a fresh vision for how the world works.\nAt Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world.\nFresh vision. Real impact. Come build it with us.\n As a Business Development Representative with Freshworks, you will play a crucial role in our company’s growth by driving revenue through strategic outreach and relationship building. You will be responsible for identifying and conducting outreach with prospects, facilitating qualification calls, and creating early stage pipeline for Freshworks.\nKey Responsibilities:\nUse an intent based approach to prioritize and target accounts, utilizing a myriad of research tools \nConduct cold outreach to prospects via a multi-threaded approach including phone, email, and social selling\nQualify prospects at all levels, including C-level executives, utilizing BANT and MEDDPICC \nManage inbound leads from different sources, qualifying in and out for sales \nCreate qualified opportunities for the sales organization\nDevelop a strong relationship with Account Executives\nBecome the ‘expert’ on the Freshworks product and service offerings and effectively communicate the value of each to prospects \nUtilize the CRM to accurately record all interactions and activities \nMeet and exceed quarterly quota targets \nLocation:\nThis is an onsite role (5x/week) from our San Mateo, CA office location\n 1-2 years experience in business development, sales, or related role \nExperience researching, cold-calling, and qualifying accounts \nAbility to work in a fast-paced environment\nExcellent communication and interpersonal skills\nStrong-problem solving and objection handling abilities \nExperience facilitating qualifying conversations with prospects \nSelf-motivated and target-driven with a passion for achieving results\n $53,200 - $66,000 Base Salary. This role is also eligible for variable compensation.\nFreshworks offers multiple options for dental, medical, vision, disability and life insurances. ESPP, flexible PTO, flexible spending, commuter benefits and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits.\nAt Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.\nAt Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business. Fresh vision. Real impact. Come build it with us.\nAt Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business. Fresh vision. Real impact. Come build it with us.\nAt Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business. Fresh vision. Real impact. Come build it with us.","description_format":"text","description_chars":4960,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Life insurance","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["CRM Software","IT Service & Asset Management","Customer Support & Help Desk Software"],"lifecycle":[{"event":"open","at":"2026-09-05T13:34:25Z"}],"visa":[],"liveness":{"score":11,"band":"cold","label":"Long shot","p_open":1,"p_active":0.297,"p_room":0.36,"age_days":59,"expected_fill_days":33,"reasons":["conf:3","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-31T05:58:55Z"},"pay":{"stated_usd_annual":66000,"is_top_pay":false},"html_url":"https://alion.io/job/freshworks-business-development-manager-2","json_url":"https://alion.io/job/freshworks-business-development-manager-2.json","meta":{"generated_at":"2026-10-31T11:42:37Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18021,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":788},"rest":"https://alion.io/mcp/rest/get_company?id=788"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffreshworks-business-development-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffreshworks-business-development-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffreshworks-business-development-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/freshworks-business-development-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffreshworks-business-development-manager-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":282273}},{"tool":"search_jobs","arguments":{"company":"freshworks.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":282273},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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