{"id":2890886,"url":"https://alion.io/job/freudenberg-digital-advisor","title":"Digital Advisor","company":{"id":5091,"name":"Freudenberg","domain":"freudenberg.com","url":"https://alion.io/company/freudenberg","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":179,"ghost_share":0,"stale_share":0.994,"repost_share":0,"time_to_fill_p50_days":25,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Monselice, Italy"],"countries":["IT"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":19500,"max_usd":44000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":12},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Copilot","optional":false},{"name":"Incident Management","optional":false},{"name":"OneDrive","optional":false},{"name":"Outlook","optional":false},{"name":"SharePoint","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-07-22T00:00:00Z","employer_posted_date":"2026-07-22","last_verified_at":"2026-10-26T23:23:55Z","board_verified":true,"closed_at":null,"days_open":97,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":96},"description":"Working at Freudenberg: We will wow your world!\nResponsibilities:\nPromote and drive the adoption of digital technologies and best practices across the organization, with a strong focus on Microsoft 365, Teams, SharePoint, Copilot, and mobile solutions.\nDeliver proactive user training and coaching to improve digital competencies and increase employee productivity.\nServe as the first point of contact for digital and IT service requests, providing timely and user-focused support for both office-based and manufacturing environments.\nEnsure the highest level of business productivity through effective incident management, problem resolution, and IT system availability.\nSupport and safeguard IT security, compliance standards, and digital governance in line with FHCS and Freudenberg policies.\nManage the lifecycle of IT devices and equipment, including computers, mobile phones, tablets, and collaboration tools.\nTranslate user needs and business requirements into improvement opportunities and communicate them to the relevant Digital and CPIM teams.\nCoordinate external IT service providers and contribute to the successful implementation of local and global IT projects.\nPerform on-site support visits to assigned remote locations when required.\nAct as a digital ambassador, continuously identifying opportunities to improve processes, user experience, and digital ways of working.\nQualifications:\nDegree in Information Systems, Computer Science, Information Technology, or equivalent higher education.\n1-3 years of experience in IT support, digital workplace support, or end-user training.\nStrong knowledge of the Microsoft 365 ecosystem, including Teams, SharePoint, OneDrive, Outlook, and Microsoft Copilot.\nExperience supporting Windows environments, Android and iOS mobile devices, and collaboration technologies.\nExperience supporting users in a manufacturing or production environment is highly desirable.\nGood understanding of networking fundamental s, workplace infrastructure, connectivity, and hardware troubleshooting.\nBasic project management skills, with the ability to coordinate multiple priorities and stakeholders.\nStrong problem-solving, communication, and interpersonal skills.\nCustomer-oriented mindset with a passion for helping users adopt and benefit from digital technologies.\nGood level of English.\n \nThe Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.\nFHP di R. 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