{"id":2930700,"url":"https://alion.io/job/freudenberg-regional-technical-service-manager-sea","title":"Regional Technical Service Manager SEA","company":{"id":5091,"name":"Freudenberg","domain":"freudenberg.com","url":"https://alion.io/company/freudenberg","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":183,"ghost_share":0,"stale_share":0.995,"repost_share":0,"time_to_fill_p50_days":27,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bangkok, Thailand"],"countries":["TH"],"hiring_countries":["TH"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":15500,"max_usd":34000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":6904},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-04-20T00:00:00Z","employer_posted_date":"2026-04-20","last_verified_at":"2026-10-29T18:10:49Z","board_verified":true,"closed_at":null,"days_open":192,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":192},"description":"Working at Freudenberg: We will wow your world!\nResponsibilities:\nLead and coordinate technical service support across SEA region ( Food industry )\nProvide technical consultation and troubleshooting for customers, OEMs, and sales teams\nPerform equipment / plant inspections and lubrication assessments\nPrepare professional technical reports and product recommendations\nMaintain and develop long-term customer relationships through technical engagement\nWork closely with sales teams to support customer visits and solution-based selling\nSupport OEM technical recommendations and approvals\nContribute to product improvement and feedback to regional/global teams\nParticipate in technical events, exhibitions, and industry seminars\nProvide technical input on market trends and customer needs (non-commercial)\nDevelop technical reports and recommendations for customers\nContribute to continuous improvement of service processes and tools\nSupport regional initiatives related to technical service excellence and customer experience\nManage local and regional business requirements like training, use technology link to all stakeholders (KL Sales & Channel Partners), create platform’s to reinforce knowledge improvement.\nProvide on-spot technical service and trouble-shooting solving for the existing customers’ expectation.\nDeliver technical training, seminars, and workshops for customers and sales teams\nInitiate, maximize opportunities with focus on OEM operation of existing and new approvals / recommendations with activities at their subsidiaries in the region.\nSpecial projects and assignments by superior and required by business\nQualifications:\nEngineering degree (Mechanical / Chemical or related field)\nMinimum 8 years of experience in technical service, maintenance, or application engineering, preferably within the lubrication / specialty lubricants industry\nStrong hands-on experience in lubrication systems, tribology, or industrial maintenance practices\nProven experience in providing technical support and troubleshooting for industrial applications\nExperience working with industrial customers and OEMs, ideally in sectors such as cement, steel, food, or manufacturing\nStrong technical problem-solving and analytical capability\nGood communication skills in English (both written and spoken)\nWillingness to travel regionally\nThe Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. 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