{"id":1971963,"url":"https://alion.io/job/frogslayer-part-time-it-support-specialist","title":"Part-Time IT Support Specialist","company":{"id":2265947,"name":"Frogs Layer","domain":"frogslayer.com","url":"https://alion.io/company/frogslayer-com","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Rippling","truth_index":null},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["College Station, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":40000,"max_usd":81000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":404},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Workspace","optional":false},{"name":"Slack","optional":false},{"name":"Wi-Fi","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-06T17:39:16Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-14T22:09:44Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"Who We Are\nFrogslayer is the AI & Automation integrator for the middle market. We’re a custom software and AI partner that rescues stalled projects, modernizes legacy systems, and designs, builds, and scales the solutions our clients’ businesses depend on.\nThrough our AI Office model, we embed senior strategists and engineers directly inside our clients’ businesses to help them figure out what to build, what to buy, what to ignore, and then actually ship it.\nWe aim to be a long-term career destination for people who take pride in their work, care about their teammates, and want to keep growing. We value curiosity, follow-through, and solving problems that make a meaningful difference to the people we support.\nWho You Are\nYou enjoy figuring out why something isn’t working-and helping someone get back to their day. You’re patient with questions, resourceful when troubleshooting, and organized enough to keep track of the details.\nYou may be starting your IT career, studying a related field, or turning hands-on experience into your first professional role. We’re interested in how you learn, communicate, and approach problems. You can ask for help, explain what you’ve tried, and follow through on what you say you’ll do.\nYou’re also curious about how businesses use technology. As you build your skills, you’d welcome the opportunity to work with clients and learn the fundamentals of technology consulting.\nThe Role\nYou’ll help keep Frogslayer’s everyday technology running smoothly: supporting employees, preparing equipment, maintaining accurate records, and improving the instructions people rely on. You’ll work with experienced teammates and external IT partners to resolve issues and learn new systems.\nInternal IT support is the core of the role. As your skills grow and capacity allows, you’ll also assist with client systems and planned IT projects. An experienced team member will scope and review those assignments, with opportunities to shadow, contribute, and gradually take on more responsibility.\nThis position starts part-time and is based in our College Station office. The hands-on nature of employee support and equipment preparation requires an in-office presence. There is potential for the role to grow into a full-time position as you demonstrate readiness and business needs develop. A transition to full-time is not guaranteed.\nPlan on 20-25 hours per week, with all scheduled work hours performed in our College Station office. We’ll agree on your working hours based on your availability and the team’s support needs, including coursework commitments where applicable. Schedule flexibility applies to when you work; this is an in-office position.\nLearn by doing\nYou’ll have responsibility for completing routine work, established procedures to guide you, and a clear path to ask questions or escalate more complex issues. Previous consulting experience is not required.\nYou're a Good Fit If\nYou have 0-2 years of relevant experience, or an equivalent foundation from coursework, internships, campus IT work, personal projects, or other hands-on learning. No degree required.\nYou’re comfortable setting up and troubleshooting computers, common software, and peripherals, with familiarity in Windows or macOS and a willingness to learn both.\nYou understand basic connectivity concepts and can work methodically through an everyday Wi-Fi, printer, or application problem.\nYou communicate clearly with people of different technical backgrounds, ask thoughtful questions, and provide useful progress updates.\nYou’re dependable, organized, and comfortable following checklists, documenting your work, and keeping several requests moving.\nYou can commit to 20-25 hours per week and work in our College Station office during all scheduled hours.\nYou’re interested in both the technical problem and its effect on the person or business experiencing it.\nHelpful, but not required: CompTIA A+ or similar training; experience with Google Workspace, Microsoft 365, Slack, device-management tools, or a ticketing system; and customer-service experience. You don’t need to know every tool we use on day one.\nResponsibilities\nSupport Frogslayer’s people and technology\nHelp employees: Receive and track requests, troubleshoot everyday hardware and software issues, and communicate progress through resolution.\nPrepare equipment: Set up and troubleshoot Windows and Mac laptops, monitors, docks, printers, and meeting-room technology.\nSupport employee arrivals and departures: Follow established IT checklists, coordinate account and application setup with the appropriate owners, prepare workstations, and collect returned equipment.\nKeep inventory organized: Maintain device-assignment records, organize spare equipment, coordinate repairs, and prepare purchasing recommendations.\nDocument what works: Update the internal IT wiki, record troubleshooting steps, and improve repeatable procedures and employee how-to guides.\nPerform routine upkeep: Complete scheduled device checks and software updates using established instructions, and flag issues that need attention.\nCoordinate follow-through: Gather troubleshooting details and work with experienced teammates, vendors, or IT partners on issues that need deeper expertise.\nBuild experience supporting clients\nAssist experienced team members with client troubleshooting, equipment preparation, and planned IT projects.\nHelp document client environments, support procedures, project tasks, and completed work.\nSupport system setup and planned changes under the direction of the responsible technical lead.\nJoin client meetings or shadow support sessions as appropriate; learn to clarify needs, explain technical concepts, and provide professional updates.\nTake on progressively more responsibility as you demonstrate readiness, with internal support priorities and available capacity guiding client assignments.\nPerks and Benefits\nWe invest in people who want to build a career here. This position starts part-time; eligibility for the offerings below varies by employment status. Full-time benefits would apply only if you transition to full-time and meet the applicable eligibility requirements. Frogslayer’s offerings include:\n$15-$20 per hour, depending on demonstrated skills and relevant experience, including coursework, internships, and personal projects. A discretionary bonus plan is available to eligible employees.\nCompany contributions to medical benefits for eligible full-time employees and their families.\nFlexible discretionary time off.\nA dedicated learning and development budget, plus paid training and conference days.\nQuality tools, systems, and equipment.\nGuidance from experienced teammates and opportunities to build client-facing consulting skills.\nCompany-sponsored events and an office located on a Texas A&M bus route.\nWe’ll discuss the schedule, compensation, and benefits applicable to the position during the hiring process.\nFrogslayer is an equal-opportunity employer. We welcome and encourage diversity in the workplace.\nBring your curiosity, your follow-through, and your interest in helping people. Build your next chapter at Frogslayer.","description_format":"text","description_chars":7152,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["AI Agents","Custom Software Development"],"lifecycle":[{"event":"open","at":"2026-10-06T19:43:16Z"}],"visa":[],"liveness":{"score":83,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.835,"p_room":1,"age_days":7,"expected_fill_days":23,"reasons":["conf:4","win:early","comp:junior"],"computed_at":"2026-10-14T06:34:16Z"},"pay":null,"html_url":"https://alion.io/job/frogslayer-part-time-it-support-specialist","json_url":"https://alion.io/job/frogslayer-part-time-it-support-specialist.json","meta":{"generated_at":"2026-10-15T01:33:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2136,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2265947},"rest":"https://alion.io/mcp/rest/get_company?id=2265947"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffrogslayer-part-time-it-support-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffrogslayer-part-time-it-support-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffrogslayer-part-time-it-support-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/frogslayer-part-time-it-support-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffrogslayer-part-time-it-support-specialist"}]}