{"id":1176466,"url":"https://alion.io/job/fronius-tech-support-system-engineer","title":"Tech Support / System Engineer","company":{"id":44864,"name":"Fronius","domain":"fronius.com","url":"https://alion.io/company/fronius-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":96,"open_postings":17,"ghost_share":0,"stale_share":0.176,"repost_share":0,"time_to_fill_p50_days":50,"computed_at":"2026-09-29T05:45:00Z"}},"role":"DevOps","role_family":"DevOps","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sheffield, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":57000,"max_usd":139000,"period":"year","method":"role_country_seniority_unknown","sample_n":122},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-24T11:56:34Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-09-29T19:06:06Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"We’re looking for a customer focused person, based in the Sheffield and surrounding area, to join our Fronius Welding team and fulfil the role of Field System Engineer in our Technical Support department. You will be responsible for the installation, service, repair and calibration of Fronius welding solutions both in-house and at our customer's sites in the UK and Ireland.\nWith your industry and technical knowledge, you will play a pivotal role in the implementation of our strategy to take welding to the next level.\nIn this role, your responsibilities will include:\nRepair of Fronius welding equipment including inverters, torches, hose packs, and automated systems\nProviding support to customers and troubleshooting\nProviding service and calibration of welding equipment\nSafety test and weld test after repair and servicing\nProviding technical support for the introduction of new products/systems/processes into the market\nProviding email and telephone support for technical and welding queries/problems\nProviding pre-sales and after-sales support to sales team and customers\nProviding support and demonstration of welding equipment\nAssisting with events (trade fairs, open days, seminars, etc.)\nAssisting with stock control\nWe're looking for someone with the following skills and experience:\nTechnical experience preferably on technical support of electrical equipment\nElectrical engineering qualification\nSingle and 3-phase electrical fault finding and repair skills\nIT skills including Microsoft office suite (Excel & Word)\nBasic knowledge of manual electrode, TIG and MIG/MAG welding processes will be an advantage\nSales minded/ good customer communication skills\nGood communication skills and knowledge transfer abilities\nTeam worker\nFlexibility to travel across the UK and Ireland (working hours and tasks arranged to suit customer requirements) plus occasional travel to our HQ in Austria for business and training\nCustomer orientated attitude with professional approach to clients\nFluent in English (spoken and written)\nValid driving license\nYour Benefits\nContributory Pension Scheme (optional)\nCompany paid private Health insurance (optional)\nDeath in service policy\nFree on-site parking\n23 days annual leave, increasing to 30 days with long service\nThree-day Christmas shut down which does not need to be taken out of your annual leave allowance\nRegular team social events and activities\nDiscount scheme for retailers, days out and much more\nFamily-owned company with shared values and long-term stability\nAccess to e-learning courses and industry expert knowledge gathered since 1945\nAre you ready for Fronius? Apply online now and become part of the Fronius family!","description_format":"text","description_chars":2685,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Annual leave","Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Education","Energy & Utilities","Solar Energy"],"lifecycle":[{"event":"open","at":"2026-09-24T11:56:34Z"}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":4,"expected_fill_days":50,"reasons":["conf:17","velocity","win:early","comp:brand"],"computed_at":"2026-09-29T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/fronius-tech-support-system-engineer","json_url":"https://alion.io/job/fronius-tech-support-system-engineer.json","meta":{"generated_at":"2026-09-30T01:47:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"search","counted_by":"address","units_charged":0,"used_today":0,"day_limit":null,"remaining_today":null,"minute_limit":null,"resets_at":"2026-10-01T00:00:00Z"}}}