{"id":4270283,"url":"https://alion.io/job/fronius-technical-support-solar-energy","title":"Technical Support Solar & Energy","company":{"id":44864,"name":"Fronius","domain":"fronius.com","url":"https://alion.io/company/fronius-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":91,"open_postings":19,"ghost_share":0,"stale_share":0.368,"repost_share":0,"time_to_fill_p50_days":56,"computed_at":"2026-11-14T05:58:10Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Monterrey, Mexico"],"countries":["MX"],"hiring_countries":["MX"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-13T17:36:02Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-14T06:58:35Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Fronius es una empresa reconocida a nivel mundial por la calidad e innovación de sus productos y soluciones en las áreas de soldadura, energía solar y gestión de energía. Junto con más de 6,700 colaboradores en 30 países, trabajamos desarrollando soluciones inspiradoras para construir un mejor presente y un futuro sostenible.\nActualmente buscamos un(a) profesional para Technical Support Solar & Energy con experiencia en sistemas fotovoltaicos y un fuerte enfoque al cliente, para integrarse al equipo de Fronius México, con base en Santa Catarina, Nuevo León.\nEn este puesto, tus responsabilidades incluirán:\nBrindar soporte técnico remoto a clientes sobre soluciones fotovoltaicas, especialmente inversores solares.\nGuiar al cliente en instalación, puesta en marcha, diagnóstico de fallas, garantías y reparaciones.\nDocumentar información técnica de equipos y clientes en plataformas digitales.\nApoyar en la introducción de nuevos productos y en el diseño de sistemas fotovoltaicos.\nCoordinar procesos de reparación y logística con clientes y servicios de mensajería.\nConfigurar e integrar soluciones Fronius en redes corporativas y residenciales.\nParticipar en capacitaciones, exposiciones y eventos informativos.\nCompartir retroalimentación del mercado y mantener comunicación con equipos en México y Austria.\nMantener capacitación continua en productos y desarrollar soluciones técnicas para los clientes.\nBuscamos profesionales con el siguiente perfil:\nResidencia en la zona de Santa Catarina, Nuevo León.\nFormación técnica o carrera concluida en electricidad, electrónica, ingeniería eléctrica o renovables\nCapacidad para interpretar diagramas eléctricos y electrónicos.\nConocimientos básicos de normas y especificaciones eléctricas (deseable).\nInglés básico a intermedio.\nPerfil orientado al servicio al cliente, con habilidades de comunicación y atención al cliente.\nExperiencia inicial en soporte técnico o servicio al cliente (preferentemente).\n¿Qué puedes esperar de Fronius?\nVacaciones desde el primer día de trabajo.\nEsquema de trabajo flexible.\nPermisos con goce de sueldo (días por enfermedad y asuntos personales).\nAguinaldo equivalente a 30 días de salario.\nVales de despensa.\nFondo de ahorro.\nSeguro de gastos médicos mayores y menores.\nSeguro de vida.\nDiversas oportunidades de crecimiento y desarrollo profesional a nivel nacional e internacional.\nAre you ready for Fronius? Apply online now and become part of the Fronius family!","description_format":"text","description_chars":2454,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Spanish","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Mexico","iso":"MX","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Industrial Machinery","Solar Energy"],"lifecycle":[{"event":"open","at":"2026-11-13T17:36:02Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":56,"reasons":["conf:5","velocity","win:early","comp:brand"],"computed_at":"2026-11-14T05:58:10Z"},"pay":null,"html_url":"https://alion.io/job/fronius-technical-support-solar-energy","json_url":"https://alion.io/job/fronius-technical-support-solar-energy.json","meta":{"generated_at":"2026-11-14T12:49:06Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12675,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":44864},"rest":"https://alion.io/mcp/rest/get_company?id=44864"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffronius-technical-support-solar-energy"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffronius-technical-support-solar-energy"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffronius-technical-support-solar-energy"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/fronius-technical-support-solar-energy\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffronius-technical-support-solar-energy"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4270283}},{"tool":"search_jobs","arguments":{"company":"fronius.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4270283},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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