{"id":2459179,"url":"https://alion.io/job/frontline-programme-manager","title":"Programme Manager","company":{"id":677667,"name":"Frontline","domain":"thefrontline.org.uk","url":"https://alion.io/company/thefrontline","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Pinpoint","truth_index":null},"role":"Management","role_family":"Management","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":45288,"max":48864,"currency":"GBP","period":"year","gross":null,"usd_annual":65371},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-12T16:52:25Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-27T14:29:42Z","board_verified":true,"closed_at":null,"days_open":15,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":15},"description":"Contract: Full time, permanent\nSalary: £45,288.27 (£48,863.65 inclusive of London Office Allowance) plus competitive pension\nLocation: Hybrid- 2 days per week in London Office\nThose living outside the M25 can opt to not receive London Office Allowance and agree a more flexible office attendance pattern at offer stage. Please note that travel to the London office is at your own expense.\nPlease note this ad will close on Tuesday 3rd November at 9am.\nFrontline is entering an exciting period of growth and development as we continue to expand our programme portfolio and strengthen the support we provide to social workers and leaders throughout their careers.\nWe deliver a range of programmes and services that support participants at different stages of the social work career pathway, from those entering the profession through to experienced leaders. As our organisation grows, we are continuing to invest in the people, systems and capabilities needed to support high-quality delivery across our portfolio.\nAs we move through this period of growth and change, some aspects of the role, including its job title, reporting line and directorate, may be subject to change as our future organisational structure takes shape.\nThe Programme/Project Manager will play a critical role in supporting the successful mobilisation, implementation and delivery of Frontline's programmes and organisational priorities. Initially, the postholder will coordinate activity across multiple projects, workstreams and stakeholders, helping ensure key milestones, deliverables and organisational commitments are met.\nThe role will oversee plans, risks, dependencies, decisions and stakeholder engagement across a complex programme environment, providing the structure, coordination and oversight needed to turn ambitious objectives into successful delivery. The postholder will act as a key point of contact for colleagues, partners and external stakeholders, ensuring activity remains aligned, coordinated and on track.\nThe Programme Manager will line manage a Project Officer, providing day-to-day direction, support and oversight whilst helping establish a high-performing programme and project management function capable of supporting Frontline's growing portfolio.\nAs the organisation continues to evolve, the role is expected to move from implementation-focused activity into direct ownership of one or more programmes, projects or strategic workstreams, taking responsibility for delivery, stakeholder management and ongoing performance. This is an exciting opportunity for someone who enjoys bringing structure to complexity, coordinating diverse stakeholders and turning ambitious plans into successful outcomes.\nAs we move through this period of growth and change, some aspects of the role, including its job title, reporting line and directorate, may be subject to change as our future organisational structure takes shape.\nKey Responsibilities\nProgramme mobilisation and delivery\nCoordinate implementation activity across all programme lots and workstreams, ensuring delivery remains aligned to contractual milestones, implementation requirements and launch deadlines. \nMaintain oversight of the implementation plan and actively manage progress against key milestones, dependencies and deliverables. \nMonitor implementation progress and identify risks to delivery at an early stage. \nEnsure actions arising from programme reviews, testing stages, audits and feedback are tracked through to completion. \nMaintain visibility of critical path activities and ensure workstreams remain aligned and coordinated. \nSupport successful mobilisation and operational readiness ahead of programme launch.\nProgramme planning and governance\nMaintain programme plans, RAID logs, decision logs and governance documentation.\nCoordinate governance meetings, implementation boards, working groups and programme reviews.\nPrepare reports, presentations and updates for senior leaders and external stakeholders. \nTrack risks, issues, assumptions and dependencies, ensuring appropriate escalation where required.\nEstablish effective reporting arrangements to support programme oversight and decision-making.\nStakeholder management\nAct as a key point of contact for teams involved in implementing Frontline’s programmes.\nBuild strong relationships across Programme Management, Curriculum, Digital Learning, Salesforce, Data, Recruitment and Communications functions. \nCoordinate activity across multiple internal and external stakeholders, ensuring responsibilities, timelines and dependencies are understood. \nWork collaboratively with suppliers, partners and commissioners throughout implementation and mobilisation activity. \nSupport effective communication across complex programme workstreams. \nReadiness and operational planning\nCoordinate programme readiness activities across delivery, recruitment, workforce, digital, operational and support functions. \nSupport implementation testing, readiness reviews and launch planning activity. \nMonitor progress against recruitment, onboarding, facilitator readiness and workforce mobilisation plans. \nHelp establish consistent processes, communications and ways of working across the programme portfolio.\nSupport the development of sustainable programme management approaches and operating models.\nContinuous improvement and standardisation\nSupport the development of cross-programme approaches to planning, onboarding, communications, scheduling and delivery.\nIdentify opportunities to improve efficiency, strengthen coordination and reduce duplication across programmes. \nContribute to lessons learned, implementation reviews and continuous improvement activities. \nHelp embed effective programme management disciplines and standards across the portfolio.\nLeadership and team management\nLine manage and develop the Project Officer, providing coaching, support and clear direction. \nAllocate and prioritise workload to ensure programme management activity is delivered effectively. \nSupport the development of programme management capability and ways of working. \nFoster a culture of ownership, collaboration, continuous improvement and high-quality delivery.\nAct as a role model for effective planning, governance and stakeholder management. \nFuture programme leadership\nFollowing the initial mobilisation period:\nTake responsibility for the delivery of one or more programme streams \nManage programme plans, stakeholders, risks, budgets and delivery activity. \nSupport and develop Programme Officers and other members of the programme team.\nEnsure programmes deliver against agreed objectives, participant experience measures and contractual requirements.\nSkills, Knowledge and Expertise\nExperience and Knowledge\nSignificant experience managing projects, programmes or implementation activity in a complex environment.\nExperience coordinating delivery across multiple teams, stakeholders and workstreams. \nExperience maintaining programme plans, RAID logs, governance processes and reporting arrangements.\nExperience identifying, managing and escalating risks, issues and dependencies. \nExperience leading programme meetings, working groups, governance forums or implementation activities. \nExperience supporting mobilisation, implementation, transformation or change initiatives. \nExperience producing reports, plans and updates for senior stakeholders. \nExperience balancing multiple priorities and deadlines simultaneously. \nStrong understanding of project and programme management principles. \nExperience working collaboratively across operational, delivery and specialist teams. \nExperience managing, coordinating or developing the work of others. \nStrong organisational, planning and coordination skills. \nExperience working within education, professional development, learning or public service environments. \nExperience supporting large-scale programme mobilisation or implementation. \nExperience working on government-funded contracts or programmes. \nExperience line managing staff and supporting professional development. \nFormal project or programme management qualifications such as PRINCE2 or equivalent. \n Skills and Characteristics\n Exceptional organisational skills and attention to detail.\nStrong programme planning and coordination capability. \nExcellent communication and stakeholder management skills. \nAbility to build effective relationships and influence across teams and levels of seniority. \nStrong problem-solving skills and sound judgement. \nAble to bring structure and clarity to complex programmes and competing priorities. \nHighly proactive and able to drive activity forward independently. \nComfortable working in ambiguity, managing change and adapting to evolving priorities. \nResilient and calm under pressure.\nCommitment to continuous improvement and high-quality delivery. \nBenefits\nFlexible working hours\nCompetitive pension employer contribution\n25 days annual leave + bank holidays + office closes from 25 Dec to 1 Jan\nBuy up to five days annual leave a year\nInterest free loan for season ticket\nPersonal coaching and mentoring\nCycle loan scheme\nDeposit loan scheme\nVolunteering days\nEmployee assistance programme\nLife Assurance Scheme (x3 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