{"id":2663325,"url":"https://alion.io/job/frost-bank-internal-support-specialist","title":"Internal Support Specialist","company":{"id":1779181,"name":"Frost Bank","domain":"frostbank.com","url":"https://alion.io/company/frostbank","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":8,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Antonio, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-07T00:00:00Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-18T16:49:55Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"Job Description\nIt’s about solving problems and serving people.\nDo others describe you as someone who likes to be on the go? Do you have a knack for paying attention to all the small details? Do you like working to support others around you? If so, being an Internal Support Specialist with Frost could be for you.\nAt Frost, it’s about more than a job. It’s about having a flourishing career where you can thrive, both in and out of work. At Frost, we’re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you’ll become part of Frost’s over 150-year legacy of providing unparalleled banking services.\nWho you are:\nAs an Internal Support Specialist with Frost, you are the friendly face taking care of our people. In this role, you will be responsible resolving work orders to help Frost maintain our core value of excellence in all of our properties. You will use your strong communication skills to organize logistics details and maintain relationships. You love working with and serving the people around you. Most importantly, this role is about ensuring others get what they need, with integrity, caring and excellence in mind.\nWhat you’ll do:\nPrioritize and resolve work orders to maintain Frost properties‘ excellent condition\n\nTeam with Postal, Records, and Properties to support employee and bank operations\n\nProvide courier and driving services to executives to ensure their safety and the delivery of sensitive material\n\nCommunicate effectively to organize logistics details and maintain relationships with stakeholders\n\nAlways take action using Integrity, Caring, and Excellence to achieve all-win outcomes\n\nWhat you’ll need:\nA valid driver’s license and a clean driving record\n\nAbility to lift 50 lbs. and work in a warehouse environment\n\nBe at least 21 years old\n\nProficient in Microsoft applications\n\nExcellent written and verbal communication skills\n\nAdditional Preferred Skills:\nExperience with Service Channel\n\nOur Benefits:\nAt Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:\nMedical, dental, vision, long-term disability, and life insurance\n\n401(k) matching\n\nGenerous holiday and paid time off schedule\n\nTuition reimbursement\n\nExtensive health and wellness programs, including our Employee Assistance Program\n\nReferral bonus program + more!\n\nSince 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it’s about being part of something bigger. If this sounds like you, we encourage you to apply and see what’s possible at Frost.","description_format":"text","description_chars":2859,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Life insurance","Wellness"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services"],"lifecycle":[{"event":"open","at":"2026-10-16T01:33:07Z"}],"visa":[],"liveness":{"score":72,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.805,"p_room":0.9,"age_days":12,"expected_fill_days":20,"reasons":["conf:12","velocity","win:mid"],"computed_at":"2026-10-19T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/frost-bank-internal-support-specialist","json_url":"https://alion.io/job/frost-bank-internal-support-specialist.json","meta":{"generated_at":"2026-10-19T07:25:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4833,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1779181},"rest":"https://alion.io/mcp/rest/get_company?id=1779181"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffrost-bank-internal-support-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffrost-bank-internal-support-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffrost-bank-internal-support-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/frost-bank-internal-support-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffrost-bank-internal-support-specialist"}]}