{"id":1154687,"url":"https://alion.io/job/ftosource-inbound-sales-representative","title":"Inbound Sales Representative","company":{"id":721814,"name":"Ftosource","domain":"ftosource.com","url":"https://alion.io/company/ftosource","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mission, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":55000,"max_usd":120000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1429},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-23T17:55:24Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-09-27T03:02:32Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Fair Trade Outsourcing™ (FTO) is a fast-growing BPO company and fair-trade outsourcing center that provides impact sourcing work for companies worldwide.\nOur primary office is in Philadelphia, Pennsylvania with a global network of delivery centers in the Us, Philippines, Mexico, and Ghana.\n\nOur Vision\nWe seek to reduce global poverty and economic insecurity by creating sustainable middle-class employment, eventually growing a new generation of capital owners from wage earners.\nWe are looking for competitive Inbound Sales Representatives with amazing customer service skills. No cold calling is necessary!\nIf you are interested in making a positive difference in the lives of others? We are looking for you!\n\nAbout the position:\nAs an Sales Representative at Fair Trade Outsourcing, you will be a vital part of our sales team, handling incoming calls from customers interested in our insurance services. This entry-level position offers significant opportunities for growth within the BPO industry, allowing you to develop your skills and advance your career in a dynamic and supportive environment.\nResponsibilities: \nHandle inbound calls from customers regarding insurance services to establish new insurance policies. \nMaintain proper telephone etiquette and provide accurate and timely responses to customer inquiries. \nAdhere to established call center guidelines and company policies while answering calls. \nWork effectively with co-workers, agents, policyholders, and other departments to resolve customer issues. \nResearch and resolve customer inquiries, communicating results via telephone and/or written correspondence to policyholders, agents, or other departments. \nPerform computer inquiries and data entry related to customer accounts. \nRecord Maintenance: Maintain records and policy files according to established guidelines. \nEnsure regular and predictable attendance in meetings with a defined work schedule. \nEngage in bonus incentive programs upon successful completion of training and licensing requirements. \n Requirements and Skills:\nHigh School Diploma and/or GED \nCSR experience of six months or English proficiency - Mid level \nAbility to provide exceptional customer service with a customer-centric mindset. \nExcellent oral and written communication skills with proficiency in telephone etiquette. \nProactive approach to researching and resolving inquiries promptly. \nExcellent oral and written communication skills \nAbility to handle multiple assignments \nMust have the availability between 7am to 7pm CST Monday to Friday and Saturday 8am to 3pm CST \nFlexibility for occasional and/or seasonal overtime \n1 - 2 years of experience working with customers","description_format":"text","description_chars":2686,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-23T19:44:27Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":2,"expected_fill_days":30,"reasons":["conf:2","win:early","comp:junior"],"computed_at":"2026-09-26T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/ftosource-inbound-sales-representative","json_url":"https://alion.io/job/ftosource-inbound-sales-representative.json","meta":{"generated_at":"2026-09-27T03:58:51Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3716,"day_limit":5000,"remaining_today":1284,"minute_limit":60,"resets_at":"2026-09-28T00:00:00Z"}}}