{"id":2122229,"url":"https://alion.io/job/fujitsu-infrastructure-technician","title":"Infrastructure Technician","company":{"id":896,"name":"Fujitsu","domain":"fujitsu.com","url":"https://alion.io/company/fujitsu-poland-sp-z-o-o","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":34000,"max_usd":62000,"period":"year","method":"role_country_seniority_unknown","sample_n":1096},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"Incident Management","optional":false},{"name":"ITSM","optional":false},{"name":"Jira","optional":false},{"name":"Service Desk","optional":false},{"name":"ServiceNow","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"VMWare","optional":false},{"name":"Windows Server","optional":false},{"name":"Zabbix","optional":false}],"status":"live","first_seen_at":"2026-10-08T23:55:13Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-12T00:20:00Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"At Fujitsu, our purpose is to make the world more sustainable by building trust in society through innovation. Founded in Japan in 1935, Fujitsu has been a pioneer in technology and innovation for decades. Today, as a world-leading digital transformation partner, we are committed to transforming business and society in the digital age.\nWith approximately 130,000 employees across over 50 countries, Fujitsu offers a broad range of products, services, and solutions. We collaborate with our customers to co-create solutions that drive enterprise-wide digitalization while actively working to address social issues and contribute to the United Nations Sustainable Development Goals (SDGs).\nInfrastructure Technician\nLocation: Basingstoke\nDue to the nature of our support requirements this is an office-based role\nOur purpose is to make the world more sustainable by building trust in society through innovation. As an Infrastructure Technician you will contribute to this by supporting and augmenting the existing Shared Service to provide infrastructure support on a 24/7 shift pattern.\nYour role will involve:\nEvent Management: Monitor Notifications and Events generated by automated systems and act as required when particular events/notifications occur.\nIncident Management: Incident logging, triage and assignment on multiply ITSM toolsets such as Jira Service Management and ServiceNow. Manage the Incident to resolution in conjunction with the 3rd parties, keeping the Service Desk record in both Toolsets updated in accordance with agreed Work Instruction and assign any escalations to 3rd Line and / or Service Management.\nSupport Service Management on the reporting of incidents\nProblem Management: Will manage, monitor and resolve Problems in accordance with agreed SLA's\nPatch and Signature Deployment: Deployment of monthly security patches to Microsoft server environments using the Microsoft WSUS toolset and regular signature deployments for tools such as Trellix and Tenable.\nChange Management: Support and participate as required in all Change Management Activities\nRequest Fulfilment: Will receive and action Service Requests from customer; changes including add, change or remove access from secure environments.\nYour transferable skills and experience:\nActive Directory (DHCP/DNS/GPO)\nWindows Server 2019, 2022 & RDS\nVMware ESXi and VMware vCenter\nCore routing and switching using Cisco IOS and JUNOS\nCisco Firepower and Cisco ASA firewalls\nAnti-Virus management and reporting, Trellix EPO maintenance\nSupporting secure IT infrastructures\nZabbix, ECK monitoring toolsets\nFujitsu Primergy servers\nNetApp\nVeeam backup and restore\nAwareness of ITSM toolsets, Jira Service Management and ServiceNow\nPatch management\nWSUS toolset knowledge\nJuniper Apstra\nDue to the role requirements you will need to be eligible and willing to obtain a high level of security clearance.\nPlease note: It’s still worth applying even if you do not meet all the requirements above. We are passionate about investing in you and your career and if you have the transferable skills/ background in Infrastructure Support this could be the next opportunity for you.\nExpected working\nThis is a 24/7 role which is based on a rolling 4 days on 4 days off (alternating Days and Nights). Each shift is 10.5 hrs to fulfil 37 hours per week. This could be on an early or late start, rotated as directed by service delivery/team lead.\nYour benefits:\n26 Days annual leave plus public holidays (3 flexible)\nPension - Double matching contributions of up to 10%\nLife assurance\nCompanywide incentive plans\nYour choices (Flexible benefits such as increased holidays / travel / dental critical illness and more)\nPerks at work - employee discounts\nEmployee assistance programme / virtual GP\nWork Your Way is our approach to flexible working - this is available from day 1 of joining\nRecruitment process\nThe recruitment process consists of a one stage interview.\nWe are a Disability Confident Employer and will offer an interview to disabled applicants who best meet the minimum/essential criteria for the role. Email  if you would like to apply through the Disability Confident Interview Scheme.\nAchieve together\nWe are recognised as a responsible and inclusive employer: Not only are we a certified Disability Confident Leader, a Times Top 50 employer for Gender Equality, a Top 75 employer for Social Mobility, accredited with the Living Wage Foundation and a signatory for the Race at Work Charter, but we are also committed to the United Nations standards for LGBTI+ and a Stonewall Top 100 Employer.\nWe are people centric: Our hybrid work environments enable you to Be Completely You. Our active people-led Inclusive Community networks are representative of all aspects of diversity and are instrumental in enabling and supporting our innovative approach to inclusion\n#LifeAtFujitsu\n#DNS\n#Europe_Priority\nAt Fujitsu, we are committed to an inclusive recruitment process that values the diverse backgrounds and experiences of all applicants. We believe that hiring people from a wide variety of backgrounds makes us stronger, not because it's the right thing to do, but because it allows us to draw on a wider range of perspectives and life experiences.","description_format":"text","description_chars":5260,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave","Flexible schedule","Hybrid work"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","Systems Integrators","High-Performance Computing"],"lifecycle":[{"event":"open","at":"2026-10-08T23:55:13Z"}],"visa":[],"liveness":{"score":21,"band":"cold","label":"Long shot","p_open":1,"p_active":0.472,"p_room":0.45,"age_days":3,"expected_fill_days":2,"reasons":["conf:6","velocity","win:tail","comp:brand"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/fujitsu-infrastructure-technician","json_url":"https://alion.io/job/fujitsu-infrastructure-technician.json","meta":{"generated_at":"2026-10-12T21:56:20Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":35897,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":896},"rest":"https://alion.io/mcp/rest/get_company?id=896"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffujitsu-infrastructure-technician"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffujitsu-infrastructure-technician"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffujitsu-infrastructure-technician"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/fujitsu-infrastructure-technician\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffujitsu-infrastructure-technician"}]}