{"id":3677280,"url":"https://alion.io/job/fujitsu-microsoft-intune-engineer-3rd-line","title":"Microsoft Intune Engineer (3rd line)","company":{"id":896,"name":"Fujitsu","domain":"fujitsu.com","url":"https://alion.io/company/fujitsu-poland-sp-z-o-o","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":9,"ghost_share":0,"stale_share":0,"repost_share":0.222,"time_to_fill_p50_days":12,"computed_at":"2026-11-07T05:47:08Z"}},"role":"DevOps","role_family":"DevOps","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Katowice, Poland"],"countries":["PL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITIL","optional":false},{"name":"PowerShell","optional":false},{"name":"Google Workspace","optional":true},{"name":"Microsoft Entra ID","optional":true},{"name":"Windows","optional":true}],"status":"live","first_seen_at":"2026-11-03T11:36:27Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-07T23:07:24Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Microsoft Intune Engineer (3rd line)\nAbout the job\nAs a Microsoft Intune Engineer, you will join a team of engineers supporting device-management services for multiple enterprise customers. You will provide responsive, professional and technically advanced support for modern endpoint environments with a particular focus on Microsoft Intune, mobile device management and Apple platforms.\nYou will act as a 3rd line technical specialist, resolving complex incidents and escalations, implementing service changes and supporting the continuous improvement of managed device services. You will have the opportunity to work with current endpoint-management technologies and further develop your expertise within the Remote Infrastructure Department.\nResponsibilities:\nAdministration, configuration and advanced support of Microsoft Intune and related mobile device management services.\nProviding 3rd line support for complex device-management incidents, technical problems and escalations.\nManaging Apple devices, including iOS and macOS enrolment, configuration, compliance and application deployment.\nAdministration and support of Apple Business Manager, including device enrolment and integration with Microsoft Intune.\nCreating and maintaining configuration profiles, compliance policies, application assignments and device restrictions.\nManaging the application lifecycle, including application onboarding, testing, deployment, updating and troubleshooting.\nInvestigating and resolving issues related to device enrolment, policy deployment, application delivery, compliance and connectivity.\nCreating and maintaining automation and administrative scripts using PowerShell and Bash.\nImplementation of service requests, changes, technical improvements and customer-specific device-management solutions.\nMonitoring service health, device compliance and operational performance across managed environments.\nCreating and maintaining technical documentation, operational procedures and knowledge articles.\nSupporting knowledge transfer and providing technical guidance to lower support levels and other engineering teams.\nCollaborating with internal teams, vendors and customer stakeholders to maintain a secure and high-quality service.\nFollowing operational and security best practices while continuously identifying opportunities to improve processes and services.\nRequirements:\nPractical experience in the administration and support of Microsoft Intune or comparable enterprise MDM/UEM platforms.\nStrong understanding of mobile device management, mobile application management and modern endpoint-management concepts.\nExperience supporting Apple environments, particularly iOS, macOS and Apple Business Manager.\nKnowledge of device enrolment, configuration profiles, compliance policies, application deployment and device restrictions.\nExperience troubleshooting complex issues within enterprise device-management environments.\nWorking knowledge of PowerShell and Bash, including the ability to understand, modify and create administrative scripts.\nUnderstanding of certificate-based authentication and secure device-access concepts.\nStrong analytical and problem-solving skills, with the ability to investigate issues across multiple technical components.\nStrong written and spoken English communication skills.\nCustomer-focused mindset with excellent communication and relationship-building skills.\nAbility to prioritise work effectively and independently in a dynamic, multi-customer environment.\nFamiliarity with ITIL practices, incident, problem and change management, and IT service-management tools.\nPassion for learning new technologies, sharing knowledge and continuously improving managed services.\nNice to have:\nExperience with Jamf Pro or other Apple-focused device-management platforms.\nKnowledge of Google Workspace and Chrome Enterprise administration.\nExperience managing Chromebook devices.\nExperience with Windows device management, Windows Autopilot and Microsoft Entra ID.\nKnowledge of Samsung Knox, including Knox Mobile Enrollment or Knox E-FOTA.\nExperience with enterprise certificate management, Public Key Infrastructure and certificate lifecycle processes.\nKnowledge of SCEP, certificate connectors and certificate-based device authentication.\nExperience working in co-managed or multi-platform endpoint environments.\nRelevant Microsoft, Apple, Jamf or endpoint-management 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