{"id":407194,"url":"https://alion.io/job/fuku-assistant-manager-student-services","title":"Assistant Manager, Student Services","company":{"id":3546,"name":"Fuku","domain":"fuku.sg","url":"https://alion.io/company/fuku","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":95,"open_postings":577,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":120,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Early Careers","role_family":"Early Careers","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":3200,"max":3800,"currency":"SGD","period":"month","gross":null,"usd_annual":35688},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-07-28T00:00:00Z","employer_posted_date":"2026-07-28","last_verified_at":"2026-11-02T01:55:55Z","board_verified":true,"closed_at":null,"days_open":97,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":96},"description":"Salary range: SGD 3200-3800 / month\nABOUT THE ROLE\nThe Assistant Student Service Manager leads the Student Service Department, overseeing student welfare, pastoral care, and administrative support for a mainly international student population. Reporting to the Vice President, this role combines hands-on casework with team leadership, and ensures the department meets EduTrust and SWDA requirements.\nKEY RESPONSIBILITIES\nDepartmental Leadership\nOversee daily operations of the Student Service Department\nSupervise and guide Student Service Officers/Executives, assigning caseloads and reviewing their work\nSet service standards and workflows for welfare, discipline, attendance, and student support\nUpdate the Vice President on department performance and EduTrust/SWDA/ICA compliance\nRepresent the department in cross-functional meetings as needed\nTeam Management & General Student Services\nLead and supervise the Student Services Team\nHandle student admission, withdrawal, course completion, and attendance records\nCover the front desk and assist walk-in students with enquiries, feedback, and complaints\nRespond to email and phone enquiries\nCoordinate admin matters across departments\nSupport student events, orientation, and graduation as needed\nCheck in on student wellbeing\nAct as the main contact point for students\nTake on other duties as assigned\nInternational Student Support\nSupport Student's Pass applications and renewals, and related ICA matters\nTrack compliance with Student's Pass conditions and flag at-risk cases early\nStudent Welfare & Pastoral Care\nSupport students with academic, personal, and social concerns; escalate complex cases to the Admissions team, Academic Department, or Vice President\nFollow up on attendance issues in line with EduTrust/SWDA requirements\nSupport discipline processes, including case records and follow-up\nHelp organize student wellbeing activities","description_format":"text","description_chars":1898,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-06T01:28:43Z"}],"visa":[],"liveness":{"score":29,"band":"fade","label":"Fading","p_open":1,"p_active":0.48,"p_room":0.6,"age_days":96,"expected_fill_days":120,"reasons":["conf:0","agency","velocity","win:late","crowd:brand"],"computed_at":"2026-11-01T06:10:25Z"},"pay":{"stated_usd_annual":35688,"is_top_pay":false},"html_url":"https://alion.io/job/fuku-assistant-manager-student-services","json_url":"https://alion.io/job/fuku-assistant-manager-student-services.json","meta":{"generated_at":"2026-11-02T02:52:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4386,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3546},"rest":"https://alion.io/mcp/rest/get_company?id=3546"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffuku-assistant-manager-student-services"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffuku-assistant-manager-student-services"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffuku-assistant-manager-student-services"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/fuku-assistant-manager-student-services\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffuku-assistant-manager-student-services"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":407194}},{"tool":"search_jobs","arguments":{"company":"fuku.sg","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":407194},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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