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These services have applicability across a variety of industries, including banking & financial services, insurance, retail, higher education, food, healthcare, and manufacturing.\n\nExperience - 6 to 8 years\nThe Role\nPlan, manage, and oversee all aspects of a Production Environment\nDefine strategies for Application Performance Monitoring, Optimization in Prod environment\nRespond to Incidents and improvise platform based on feedback and measure the reduction of incidents over time.\nSupport deployment of code into multiple lower environments. Supporting current processes with an emphasis on automating everything as soon as possible.\nDesign, develop and standardize Monitoring and Alerting mechanism for the supported applications.\nTake a holistic approach to problem solving, by connecting the dots during a production event through the various technology stack that makes up the platform, to optimize meantime to recover.\nEngage in and improve the whole lifecycle of services—from inception and design, through deployment, operation and refinement.\nAnalyse ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns.\nSupport services before they go live through activities such as system design consulting, capacity planning and launch reviews.\nSupport the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead in DevOps automation and best practices.\nMaintain services once they are live by measuring and monitoring availability, latency, and overall system health.\nScale systems sustainably through mechanisms like automation and evolving systems by pushing for changes that improve reliability and velocity.\nWork with a global team spread across tech hubs in multiple geographies and time zones.\nAbility to share knowledge and explain processes and procedures to others.\nAble to perform on-call duties on a rotational basis.\nOccasional off hours work required.\nSkills –\nMust Have\nLinux\nMonitoring Tool - Splunk/Dynatrace or Other\nITIL/ITSM\nTroubleshooting\nPL/SQL, SQL\nJenkins\nCI/CD\nGroovy Scripting/Yaml/Shell Scripting\nGit/bit bucket\nKubernetes\nAWS\nOperations Skills:\nProduction support leadership\nRunbook and support model creation\nMonitoring and alert strategy definition\nDisaster recovery and resiliency planning\nDeployment readiness validation\nOperational process design\nService ownership mindset\nContinuous improvement and toil reduction\nroot cause analysis and problem management","description_format":"text","description_chars":2715,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Machine Learning","IT Consulting & Digital Transformation"],"lifecycle":[{"event":"open","at":"2026-10-13T05:11:51Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 18 · green card filings: 4","filings_12m":18,"filings_prev_12m":17,"green_card_filings_12m":4,"median_offered_wage_usd":109318,"route":null,"cap_exempt":false,"checked_at":"2026-10-03T21:08:04+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":10},{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Senior or Specialist Worker, Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Global Business Mobility: Senior or Specialist Worker; 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