{"id":1185947,"url":"https://alion.io/job/fulfillment-iq-mawm-solution-design-lead","title":"MAWM Solution Design Lead","company":{"id":449801,"name":"Fulfillment IQ","domain":"fulfillmentiq.com","url":"https://alion.io/company/fulfillment-iq","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":100,"open_postings":5,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":25,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Design","role_family":"Design","seniority":"lead","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["San Antonio, United States","Atlanta, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":125000,"max":150000,"currency":"USD","period":"year","gross":null,"usd_annual":150000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[],"status":"live","first_seen_at":"2026-09-24T14:46:47Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-10-24T02:19:09Z","board_verified":true,"closed_at":null,"days_open":29,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":29},"description":"General Information:\nJob Title: MAWM Solution Design Lead\nJob Location: San Antonio, TX / Atlanta, GA, United States (Onsite/Hybrid) OR fully remote across the United States for exceptional candidates.\nJob Type: Full-time, Permanent\nHiring Timeline: Immediate\nReporting Line: Co-Founder, COO & SVP Enterprise Systems\nTravel Expectations: Up to 25-35% travel, based on customer requirements.\nExisting Vacancy: Yes\nApplication Deadline: Open until Filled\nSalary Range: 125K - 150K USD per year (negotiable)\nAbout Fulfillment IQ (FIQ):\nFulfillment IQ is a supply chain engineering and transformation company that helps brands, retailers, and 3PLs design, build, and scale high-performance logistics operations.\nWe work at the intersection of strategy, operations, and technology where we solve complex, real-world problems across warehouse design, automation, order management, transportation, and end-to-end supply chain execution.\nOur teams combine deep domain expertise with strong technical capability, delivering outcomes through consulting, systems implementation, and proprietary platforms that accelerate time-to-value and reduce delivery risk.\nIf you enjoy working in complex environments, partnering closely with clients, and seeing your work make a tangible impact on how global commerce moves, this is the place where your skills and judgment truly come to life.\nRole Overview:\nMany of our enterprise clients have already made the move to Manhattan Active WM. They have a template, a few sites live, and an internal IT team that knows the system. What they need next is a senior design leader who has been through multi-site rollouts before, who can see the operational roadblocks coming before they hit, and who can make the client's own team stronger along the way.\nAs a Manhattan WMS Solution Design Lead, you are that person. You own solution design for Manhattan Active WM programs, drive operational conversations with warehouse and business leaders, and translate what you hear into sound, scalable designs. You bring options with clear tradeoffs rather than a single prescribed fix, and you coach the client's IT team so the capability stays with them after you leave.\nMandate:\nOwn the end-to-end solution design for Manhattan Active WM rollouts across multiple distribution centers, including template-based deployments to new sites\nAct as the operational voice on client teams that are often IT-led: lead conversations with DC leadership, operations managers, and business stakeholders\nAnticipate and resolve the business process gaps, site-to-site inconsistencies, and change-management roadblocks that surface when facilities move onto a new WMS\nTranslate requirements into multiple solution options with clear pros, cons, and effort, supported by demos or proofs of concept where useful\nTrain, mentor, and upskill client IT and project teams on Manhattan Active WM design and configuration practices\n\nMust Have:\n 5-10 years of recent, hands-on experience on Manhattan WMS products, including Manhattan Active WM and prior experience on an earlier Manhattan platform (WMOS or SCALE)\nSolution design or design lead experience on Manhattan WMS programs. This is a design role; a background focused only on testing or support will not be a fit\nExperience across multiple DCs or sites, ideally supporting a phased, multi-site rollout rather than a single-site implementation\nStrong operational understanding of warehouse processes: receiving, put-away, replenishment, waving and allocation, picking, packing, and shipping\nProven ability to lead business process workshops, stakeholder interviews, and requirement-gathering sessions with operations and IT audiences\nTrack record of anticipating and resolving business process transformation challenges, not just configuring a system\nAbility to create functional specifications, solution design documents, and fit-gap analyses\nAbility to provide effort estimates and implementation recommendations, and to present options and tradeoffs to operational and executive stakeholders\nExperience coaching or training client team members on Manhattan design and configuration\nExcellent client-facing communication and presentation skills\nBased in the United States and able to travel 25-35%\nNice to Have:\nPrior experience at Manhattan Associates or a leading Manhattan implementation partner\nCPG, Grocery, or other high-volume Retail DC experience. \nWarehouse automation integration exposure (WES/WCS, AS/RS, Exotec, sortation, goods-to-person)\nExperience with Manhattan Active platform extensibility, integrations, EDI, or ERP interfaces\nFamiliarity with other Manhattan Active modules (e.g., Labor Management, Transportation Management)\n\nKey Responsibilities:\nLead solution design for new site rollouts, scale-ups, and enhancements on Manhattan Active WM programs\nAssess each facility's current-state processes against the client's system template and identify gaps, risks, and required changes\nFacilitate business process workshops and requirement-gathering sessions with DC operations and business teams\nTranslate client requirements into multiple solution options with pros, cons, and effort estimates\nBuild and present demos or proofs of concept to support client decision-making\nCreate and maintain functional specifications and solution design documentation\nAct as a primary techno-functional point of contact for operations and IT stakeholders on assigned initiatives\nTrain and mentor client IT team members, building their long-term self-sufficiency on the platform\nPartner with configuration specialists, technical teams, and testers to ensure designs are delivered as intended\nPresent proposed solutions and recommendations to operational and executive stakeholders\nWhat Success Looks Like in the First 90 Days:\n30 Days:\nRamp up on the client's Manhattan Active WM template, live sites, rollout roadmap, and key stakeholders\nBuild working relationships with the client's IT team and DC operations leaders\n60 Days:\nLead design for your first site rollout or enhancement workstream\nDeliver the first options-based solution proposal, with clear tradeoffs, to the client\nBegin structured knowledge transfer with the client's IT team\n90 Days:\nFully own solution design for assigned sites and initiatives\nBe recognized by the client as a trusted operational and design advisor\nDemonstrate a repeatable approach for surfacing process risks early in each rollout\nKey Performance Indicators (KPIs):\nSite rollout and design milestone adherence\nNumber of options-based solution proposals delivered (vs. single-fix recommendations)\nClient satisfaction with design quality, workshops, and presentations\nProcess risks identified and resolved before go-live\nGrowth in client team self-sufficiency on Manhattan Active WM\nQuality and completeness of functional specifications and design documentation \nWhy You’ll Love Working Here:\nAt Fulfillment IQ, we don’t just build supply chain solutions; we build long-term careers.\nWe believe in giving our people real ownership, real influence, and meaningful responsibility. Whether you’re leading a client relationship, shaping a solution, or building internal capability, your decisions have a visible impact.\nWe operate with a high-trust, high-standards culture that values clear thinking, collaboration, and accountability without unnecessary hierarchy or bureaucracy.\nHere’s what makes Fulfillment IQ a rewarding place to work:\nWork That Matters\nYou’ll help solve real operational challenges that directly impact global commerce, customer experience, and supply chain performance.\nCareer Growth That Matters\nWe invest in mentorship, leadership development, and continuous learning - supporting both vertical growth and long-term career progression.\nFlexibility to Thrive\nWe support remote and hybrid work models, flexible schedules, and trust our teams to manage their time responsibly.\nWe Celebrate Impact\nFrom project wins to personal milestones, we recognize contribution, celebrate progress, and value consistency over heroics.\nA Collaborative Culture\nYou’ll work alongside experienced consultants, engineers, product leaders, and commercial professionals who value ownership, transparency, and high standards.\nPerks you’ll appreciate:\nEmployee Health: Comprehensive health and dental coverage for you and your family \nTime Off: Competitive paid time off and flexible leave policies \nRetirement: Retirement savings programs and employer contributions \nProfessional Growth: Dedicated learning and development budget \nFlexible Work: Remote and hybrid work options\n Perks: Equipment allowances, internet reimbursements, business travel coverage, and employee stock options (ESOP), where applicable.\nCommunity Engagement: Team events, meetups, and company offsites\nAdditional Perks\nEquipment and workstation allowances\nInternet and business travel reimbursements\nEmployee stock options (ESOP), where applicable\nTeam events, meetups, and company offsites\nUse of Artificial Intelligence in Hiring:\nFIQ uses artificial intelligence to assist in the screening, assessment, and shortlisting of applications for this position, including features within our applicant tracking system. AI supports human reviewers and does not make hiring decisions on its own. Final hiring decisions are made by FIQ personnel. If you have questions about how AI is used in this process, contact .\nAccommodations:\nFIQ is committed to an inclusive and accessible recruitment process. Consistent with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code, accommodations are available on request at any stage of recruitment and assessment. Contact , and we will work with you to meet your needs.\nCandidate Privacy:\nYour personal information is collected and used for recruitment purposes in accordance with FIQ's Candidate Privacy Notice, available here, and in accordance with applicable Canadian privacy law (PIPEDA). This includes the use of AI-assisted screening described above and cross-border storage or processing that may occur in the United States. By applying, you acknowledge this notice. Questions: .\nEqual Opportunity:\nFulfillment IQ is a people-first company built on trust, collaboration, and ownership. We are proud to be an equal opportunity employer and are committed to building a diverse, inclusive, and high-performing workplace. 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