{"id":547978,"url":"https://alion.io/job/fulfillment-iq-wms-solution-design-lead","title":"WMS Solution Design Lead","company":{"id":449801,"name":"Fulfillment IQ","domain":"fulfillmentiq.com","url":"https://alion.io/company/fulfillment-iq","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":100,"open_postings":5,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":20,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Design","role_family":"Design","seniority":"lead","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Atlanta, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":115000,"max":135000,"currency":"USD","period":"year","gross":null,"usd_annual":135000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[],"status":"live","first_seen_at":"2026-09-17T12:37:21Z","employer_posted_date":"2026-09-17","last_verified_at":"2026-10-29T11:10:03Z","board_verified":true,"closed_at":null,"days_open":41,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":41},"description":"Job Title: WMS Solution Design Lead\nJob Location: Atlanta, GA, United States (Onsite/Hybrid)\nJob Type: Full-time, Permanent\nHiring Timeline: Immediate\nReporting Line: Co-Founder & COO\nTravel Expectations: Up to 50% travel, based on customer requirements.\nExisting Vacancy: Yes\nApplication Deadline: Open until Filled\nSalary Range: 115K - 135K USD per year (negotiable)\nAbout Fulfillment IQ (FIQ):\nFulfillment IQ is a supply chain engineering and transformation company that helps brands, retailers, and 3PLs design, build, and scale high-performance logistics operations.\nWe work at the intersection of strategy, operations, and technology where we solve complex, real-world problems across warehouse design, automation, order management, transportation, and end-to-end supply chain execution.\nOur teams combine deep domain expertise with strong technical capability, delivering outcomes through consulting, systems implementation, and proprietary platforms that accelerate time-to-value and reduce delivery risk.\nIf you enjoy working in complex environments, partnering closely with clients, and seeing your work make a tangible impact on how global commerce moves, this is the place where your skills and judgment truly come to life.\nRole Overview:\nA strategic enterprise client has given feedback that solutions delivered to date solve the immediate problem but don't proactively surface alternative approaches with clear tradeoffs. This role owns that gap: leading new customer onboarding and scale upgrade initiatives, and acting as the techno-functional lead who brings multiple solution options, live demos/POCs, and informed recommendations to the client - rather than a single prescribed fix.\nMandate:\nLead new customer onboarding and the scale upgrade project for the account as a techno-functional owner \nTranslate client requirements (new interfaces, EDI, Receiving/Put-away, Wave templates, Picking, Packing and Shipping) into multiple solution options rather than a single fix \nPresent pros/cons and demos/POCs for each option so the client can make an informed decision \nMust Have:\nTechno-functional background in WMS (Manhattan Scale) with solution design experience \nExperience across multiple 3PL sites/facilities - not just a single-site background \nDemonstrated ability to build and present POCs/demos comparing multiple solution paths \nStrong client-facing communication and presentation skills \nExperience leading WMS implementations, upgrades, or large enhancement programs \nAbility to conduct business process workshops and requirement-gathering sessions \nAbility to create functional specifications and design documentation \nAbility to provide effort estimations and implementation recommendations \nAbility to partner with technical teams to ensure successful solution delivery \nAbility to present proposed solutions to operational and executive stakeholders \nNice to Have: Prior experience leading new customer onboarding or scale upgrade projects; EDI or complex interface design exposure\nKey Responsibilities:\nLead new customer onboarding and scale upgrade projects for the account \nTranslate client requirements into multiple solution options with pros/cons \nBuild and present POCs/demos to support client decision-making \nAct as the primary techno-functional point of contact for new initiatives on the account \nConduct business process workshops and requirement gathering sessions \nSupport scale upgrade and modernization projects \nCreate functional specifications and design documentation \nProvide effort estimations and implementation recommendations \nPartner with technical teams to ensure successful solution delivery \nPresent proposed solutions to operational and executive stakeholders \nWhat Success Looks Like in the First 90 Days:\n30 Days In:\nRamp up on the account, current systems, and key stakeholder relationships \n60 Days:\nLead the first new customer onboarding or scale upgrade workstream \nDeliver the first options-based solution proposal (multiple paths with pros/cons) to the client \n90 Days:\nFully own solution design and SCALE WMS implementation for new initiatives on the account \nDemonstrate a repeatable ability to present multiple options with clear tradeoffs to the client \nKey Performance Indicators (KPIs):\nNumber of options-based solution proposals delivered (vs. single-fix recommendations) \nClient satisfaction/feedback on solution presentations and demos \nTime from requirement gathering to solution proposal delivery \nOnboarding/scale upgrade milestone adherence \nQuality and completeness of functional specifications and design documentation \nWhy You’ll Love Working Here\nAt Fulfillment IQ, we don’t just build supply chain solutions; we build long-term careers.\nWe believe in giving our people real ownership, real influence, and meaningful responsibility. Whether you’re leading a client relationship, shaping a solution, or building internal capability, your decisions have a visible impact.\nWe operate with a high-trust, high-standards culture that values clear thinking, collaboration, and accountability without unnecessary hierarchy or bureaucracy.\nHere’s what makes Fulfillment IQ a rewarding place to work:\nWork That Matters\nYou’ll help solve real operational challenges that directly impact global commerce, customer experience, and supply chain performance.\nCareer Growth That Matters\nWe invest in mentorship, leadership development, and continuous learning - supporting both vertical growth and long-term career progression.\nFlexibility to Thrive\nWe support remote and hybrid work models, flexible schedules, and trust our teams to manage their time responsibly.\nWe Celebrate Impact\nFrom project wins to personal milestones, we recognize contribution, celebrate progress, and value consistency over heroics.\nA Collaborative Culture\nYou’ll work alongside experienced consultants, engineers, product leaders, and commercial professionals who value ownership, transparency, and high standards.\nPerks you’ll appreciate:\nEmployee Health: Comprehensive health and dental coverage for you and your family \nTime Off: Competitive paid time off and flexible leave policies \nRetirement: Retirement savings programs and employer contributions \nProfessional Growth: Dedicated learning and development budget \nFlexible Work: Remote and hybrid work options\n Perks: Equipment allowances, internet reimbursements, business travel coverage, and employee stock options (ESOP), where applicable.\nCommunity Engagement: Team events, meetups, and company offsites\nAdditional Perks\nEquipment and workstation allowances\nInternet and business travel reimbursements\nEmployee stock options (ESOP), where applicable\nTeam events, meetups, and company offsites\nUse of Artificial Intelligence in Hiring:\nFIQ uses artificial intelligence to assist in the screening, assessment, and shortlisting of applications for this position, including features within our applicant tracking system. AI supports human reviewers and does not make hiring decisions on its own. Final hiring decisions are made by FIQ personnel. If you have questions about how AI is used in this process, contact .\nAccommodations:\nFIQ is committed to an inclusive and accessible recruitment process. Consistent with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code, accommodations are available on request at any stage of recruitment and assessment. Contact , and we will work with you to meet your needs.\nCandidate Privacy:\nYour personal information is collected and used for recruitment purposes in accordance with FIQ's Candidate Privacy Notice, available here. This includes the use of AI-assisted screening described above. By applying, you acknowledge this notice. By applying, you acknowledge this notice. Questions: .\nEqual Opportunity:\nFulfillment IQ is a people-first company built on trust, collaboration, and ownership. We are proud to be an equal opportunity employer and are committed to building a diverse, inclusive, and high-performing workplace. We consider all qualified applicants without regard to any ground protected under the Ontario Human Rights Code, including race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, or disability.\nLearn More About Us\nWebsite: fulfillmentiq.com\nLinkedIn: Fulfillment IQ\nSpotify: eCom Logistics Podcast Spotify\nYouTube: eCom Logistics Podcast YouTube","description_format":"text","description_chars":8541,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Flexible schedule","Hybrid work","Internet reimbursement","Stock options"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Logistics","Supply Chain"],"lifecycle":[{"event":"open","at":"2026-09-08T13:41:20Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"Filed H-1B visas in the last two years","filings_12m":0,"filings_prev_12m":1,"green_card_filings_12m":0,"median_offered_wage_usd":null,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":20,"band":"cold","label":"Long shot","p_open":1,"p_active":0.581,"p_room":0.35,"age_days":41,"expected_fill_days":20,"reasons":["conf:2","velocity","win:tail"],"computed_at":"2026-10-29T05:49:05Z"},"pay":{"stated_usd_annual":135000,"is_top_pay":false},"html_url":"https://alion.io/job/fulfillment-iq-wms-solution-design-lead","json_url":"https://alion.io/job/fulfillment-iq-wms-solution-design-lead.json","meta":{"generated_at":"2026-10-29T12:28:07Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18725,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":449801},"rest":"https://alion.io/mcp/rest/get_company?id=449801"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffulfillment-iq-wms-solution-design-lead"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffulfillment-iq-wms-solution-design-lead"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffulfillment-iq-wms-solution-design-lead"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/fulfillment-iq-wms-solution-design-lead\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffulfillment-iq-wms-solution-design-lead"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":547978}},{"tool":"search_jobs","arguments":{"company":"fulfillmentiq.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":547978},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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