{"id":3681753,"url":"https://alion.io/job/full-creative-client-services-walk-in-bangalore","title":"Client Services - Walk-in- Bangalore","company":{"id":696820,"name":"FULL Creative","domain":"full.io","url":"https://alion.io/company/full-5","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Recruitee","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Early Careers","role_family":"Early Careers","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-02T08:25:35Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-05T19:55:08Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"2026 graduates, this one is exclusively for you! We are looking for people who can be a bridge between our clients and internal teams, you will resolve any issues they might face. Your client’s growth is your priority! Your role also includes promoting customer satisfaction, enhancing their onboarding experience, and maximising product adoption.\nRoles and responsibilities\nIdentify customers needs and problems, and take proactive steps to maintain a positive experience.\n\nMaintain strong, lasting, and trustworthy relationships with clients through open and interactive communication.\n\nLiaise between clients and internal teams (Product Development/Billing) to ensure timely and successful delivery of solutions to our client's problems.\n\nInitiate and engage with customers through multiple channels, namely outbound calls and inbound chats, to communicate effectively and facilitate product adoption.\n\nOffer tailored support designed to meet each customer’s unique needs, empowering them to grow their capabilities with our software.\n\nTrack customer usage and provide proactive support, guiding them to optimise their experience and achieve the right balance in using our software.\n\nHave thorough knowledge of the product while continuously working towards the product’s improvement.\n\nComprehend creative solutions to handle queries from customers and give them an excellent level of service.\n\nFlexible and receptive to change for continuous product transformation.\n\nCandidates must be willing to work from the office for one week, twice a year, for meaningful in-person collaboration with the team.\n\nRequirements\nMust have\n2026 graduates with knowledge of technical/customer support roles. Any experience in a SaaS environment is an added bonus.\n\nWillingness to work on the night shift.\n\nPassion towards an amazing customer experience.\n\nGood documentation skills to keep track of issues and tickets.\n\nGood knowledge of common apps and technologies in a professional environment.\n\nAbility to simplify complex technical concepts for easy understanding.\n\nStrong organisational skills and attention to detail.\n\nProactive problem-solving mindset to effectively address customer needs.\n\nGrowth mindset and excitement to learn new things.\n\nCreative, enthusiastic, and energetic with great interpersonal skills. Should be able to present ideas with clear logic and conviction.\n\nCandidates must be willing to work from the office for one week, twice a year, for meaningful in-person collaboration with the team.\n\nWorkspace requirements\nPrivate workroom with the ambience to handle calls.\n\nReady for video calls at all times. Video calls are an integral part of maintaining the human connection while working from Anywhere.\n\nGood Internet speed (Above 100 MBPS Download and Upload) with the ability to be wired (LAN).\n\nPower backup (if you have frequent power cut issues).\n\nNote\nWe offer competitive compensation based on your skills, experience, and overall fit for the role.\n\nShortlisted candidates will be considered for one of the following roles based on relevant skillset:\nChat Support\n\nClient Account Manager\n\nProduct Expert\n\nAbout us\nWe are a Portland-based SaaS product company on a mission to empower businesses to work from Anywhere. Our global team of engineers, designers, testers, product experts, customer experience associates, and marketers come together to create a better way to work. Our products and services help businesses to be more productive, flexible, and scalable. Together, we can change the way the world works!\nWalk-in details\nVenue :\nDate: 21st November, 2026 (WeWork, Church Street)\nVenue and Directions:WeWork, 62/63, Church St, Haridevpur, Shanthala Nagar, Ashok Nagar, Bengaluru, Karnataka 560001 \n Time: 10:00 AM - 1:00 PM","description_format":"text","description_chars":3754,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Creative Agencies","Digital Design"],"lifecycle":[{"event":"open","at":"2026-11-03T13:23:46Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":2,"expected_fill_days":25,"reasons":["conf:1","win:early"],"computed_at":"2026-11-05T05:54:30Z"},"pay":null,"html_url":"https://alion.io/job/full-creative-client-services-walk-in-bangalore","json_url":"https://alion.io/job/full-creative-client-services-walk-in-bangalore.json","meta":{"generated_at":"2026-11-05T22:27:06Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3212,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":696820},"rest":"https://alion.io/mcp/rest/get_company?id=696820"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffull-creative-client-services-walk-in-bangalore"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffull-creative-client-services-walk-in-bangalore"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffull-creative-client-services-walk-in-bangalore"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/full-creative-client-services-walk-in-bangalore\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffull-creative-client-services-walk-in-bangalore"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3681753}},{"tool":"search_jobs","arguments":{"company":"full.io","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3681753},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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