{"id":3886172,"url":"https://alion.io/job/full-steam-account-manager-the-uniform-solution","title":"Account Manager, The Uniform Solution","company":{"id":2283433,"name":"Full Steam","domain":"fullsteam.com","url":"https://alion.io/company/fullsteam-com","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HubSpot","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-11-06T19:42:06Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-10T17:53:50Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"It's fun to work in a company where people truly BELIEVE in what they're doing!\nFullsteam is a leading provider of vertical software and embedded payments technology dedicated to helping businesses flourish by providing their customers with seamless experiences. With a dynamic and growing team of over 1,900 employees, we are committed to driving innovation and delivering best-in-class software and payment solutions that empower small and medium-sized businesses across numerous industries. Our purpose is to help our customers grow their businesses and delight their customers. Join us and be a part of a forward-thinking company that values growth, excellence, and the success of our clients.\nJob Summary:\nWe are seeking an Account Manager with a strong hunter mentality! As an Account Manager at The Uniform Solution, part of Fullsteam you will be responsible for both driving new business through outbound prospecting and growing existing customer relationships through expansion and upsell opportunities.\nWhat sets this role apart:\nDevelop new business through outbound prospecting and strategic outreach\nIdentify and close expansion, cross-sell, and upsell opportunities within existing accounts\nOperate with an ownership mindset and a passion for achieving and exceeding sales goals\nResponsibilities and Duties:\nDevelop and maintain strong relationships with key stakeholders with new and existing customer base through phone, video, email and face to face to understand their business goals and challenges. \nCreate and execute strategic account plans to identify growth opportunities and drive expansion within assigned accounts. \nDeeply understand customers business needs and match to qualifying products and solutions. \nIdentify and pursue opportunities to upsell and cross-sell additional products and services that align with customer needs and objectives. \nServe as the voice of the customer within the organization, advocating for their needs and ensuring they receive the highest level of service. \nMaintain an accurate record of sales activities, leads, and opportunities in the CRM system. Develop and manage a sales pipeline of opportunities to achieve monthly, quarterly, and annual targets. Leverage sales dashboards to understand where to focus your time and activities. \nSkills and Competencies:\nExcellent interpersonal skills with the ability to build and maintain strong relationships with customers and internal stakeholders. \nAbility to think strategically and identify new business opportunities with new accounts and growth opportunities within existing accounts. \nStrong understanding of sales processes and techniques for outbound prospecting as well as upselling and cross-selling. \nExcellent verbal and written communication skills, with the ability to present information clearly and persuasively. \nStrong problem-solving skills with the ability to address and resolve customer issues effectively. \nAbility to analyze customer data, market trends, and account metrics to inform strategy and decision-making. \nExceptional organizational and time management skills and attention to detail with the ability to manage multiple accounts and priorities simultaneously. \nIn-depth understanding of the software technology industry and market dynamics. \nOutstanding knowledge of MS Office and proficiency in CRM software (e.g., Salesforce, HubSpot) and customer success tools. \nFast and adaptative learner, focused on improving customer and business processes. \nAdvanced negotiation skills. \nDriven by achieving and exceeding targets, with a strong focus on results. \nExperience and Education Requirements:\nBachelor’s degree in Business, Marketing, Technology, or a related field preferred. \n3+ years of experience in software sales, preferably within the SMB and mid-market segments. \nFullsteam supports an inclusive workplace that values diversity of thought, experience, and background. Fullsteam is an Equal Opportunity/AffirmativeAction employer. 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