{"id":3702717,"url":"https://alion.io/job/fullscript-engineering-manager-developer-infrastructure","title":"Engineering Manager, Developer Infrastructure","company":{"id":9061,"name":"Fullscript","domain":"fullscript.com","url":"https://alion.io/company/fullscript","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":83,"open_postings":3,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":45,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Leadership","role_family":"Leadership","seniority":"lead","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Ottawa, Canada","Calgary, Canada","Toronto, Canada"],"countries":["CA"],"hiring_countries":["CA"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GraphQL","optional":false},{"name":"Remix","optional":false},{"name":"Ruby","optional":false},{"name":"Ruby on Rails","optional":false},{"name":"JavaScript","optional":true},{"name":"React.js","optional":true}],"status":"live","first_seen_at":"2026-11-03T19:23:53Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-06T19:44:45Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"The Mission\nThe backend infrastructure team enables fast, reliable product development at Fullscript by defining and upholding engineering standards for quality, scalability, and maintainability.\nWe own the long-term technical health of Fullscript’s core Ruby on Rails application and the experience developers have working within it. Through foundational upgrades, shared tooling, and cross-team infrastructure projects, we help product teams move quickly and build confidently as the company grows.\nThe Role\nWe’re looking for a hands-on Engineering Manager to lead our backend infrastructure team.\nThis role combines people leadership, technical direction, and project execution. You’ll grow a strong team, set a clear roadmap, and guide decisions that improve application health and developer productivity.\nYou’ll stay close to the technical work through solution design, code review, and hands-on contributions where they’re most useful. You’ll also partner with engineering leaders and product teams to prioritize platform investments, coordinate changes, and connect technical improvements to business needs.\nWhat You'll Do\nLead, coach, and develop engineers through clear expectations, regular feedback, career development, and performance management.\n\nBuild a team culture grounded in ownership, collaboration, learning, and technical excellence.\n\nOwn the team’s roadmap, balancing immediate developer needs, foundational improvements, and long-term application health.\n\nGuide technical direction for our Rails monolith, improving code structure, maintainability, scalability, reliability, and security.\n\nLead foundational upgrades across Ruby, Rails, and related frameworks and dependencies, coordinating migration and release plans with affected teams.\n\nImprove developer productivity through shared tooling, CI checks, testing infrastructure, documentation, and simpler development workflows.\n\nOversee shared application infrastructure, including feature flags, end-to-end tests, and infrastructure-as-code within the monolith.\n\nCoordinate cross-team projects, making scope, ownership, dependencies, risks, and progress clear.\n\nPartner with product engineering teams to resolve recurring technical problems and support adoption of shared tools and standards.\n\nDefine and track meaningful outcomes, such as faster feedback cycles, fewer recurring failures, and less time spent working around platform limitations.\n\nHow We Expect You To Think\nDevelopers are your users. Understand their day-to-day problems and involve them in shaping solutions.\n\nPlatform work should produce clear outcomes. Connect investments to developer productivity, application reliability, and product delivery.\n\nStandards work best when they’re practical, well explained, and supported by tooling that makes them easy to follow.\n\nModernization should be incremental and purposeful. Improve existing systems with a clear understanding of the benefits, costs, and migration risks.\n\nAdoption is part of delivery. Documentation, communication, and support matter alongside implementation.\n\nStrong people leadership creates technical ownership. Give engineers context, clear expectations, and room to make decisions.\n\nBalance today’s commitments with tomorrow’s maintenance costs. Make tradeoffs explicit and revisit them as needs change.\n\nWhat You Bring\nExperience managing software engineers, including coaching, career development, performance management, and hiring.\n\nMust have a strong backend engineering background with Ruby on Rails and experience maintaining production applications.\n\nSound technical judgment across application architecture, testing, performance, reliability, and security.\n\nExperience leading platform, infrastructure, developer experience, or other technical work that serves multiple teams.\n\nStrong project and program management skills, including coordinating dependencies, managing delivery risks, and guiding changes through rollout.\n\nThe ability to turn broad technical needs into a prioritized roadmap and communicate why the work matters.\n\nStrong collaboration skills and the ability to build agreement across teams with different priorities.\n\nComfort moving between people management, technical guidance, and delivery, while helping engineers take ownership.\n\nBonus\nExperience evolving a large Rails monolith or supporting high-scale web applications.\n\nExperience leading major framework upgrades or migrations across multiple teams.\n\nExperience improving CI pipelines, test suites, feature flag systems, or developer tooling.\n\nFamiliarity with infrastructure-as-code, React, Remix, or GraphQL.\n\nExperience in e-commerce or health tech.\n\nExperience thoughtfully applying AI-assisted tools to engineering workflows, with attention to code quality, security, and maintainability.\n\nWhat We Can Offer You\nGenerous PTO and competitive pay\n\nFullscript’s RRSP match program for financial health\n\nFlexible benefits package and workplace wellness program\n\nTraining budget and company-wide learning initiatives\n\nDiscount on Fullscript catalog of products\n\nAbility to work Wherever You Work Well*\n\nOur Wherever You Work Well philosophy means Fullscript teammates get to pick their own office - whether that’s in-office, at home, or a bit of both","description_format":"text","description_chars":5250,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["E-commerce Platforms","Dietary Supplements"],"lifecycle":[{"event":"open","at":"2026-11-03T20:05:55Z"}],"visa":[{"country":"CA","licensed_sponsor":true,"evidence":"Positions approved through LMIA in 12 months: 2","filings_12m":2,"filings_prev_12m":1,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"High Wage; 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