{"id":2065446,"url":"https://alion.io/job/fundica-customer-success-coordinator","title":"Customer Success Coordinator","company":{"id":2285153,"name":"Fundica","domain":"fundica.com","url":"https://alion.io/company/fundica-com","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Welcome to the Jungle","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Montreal, Canada"],"countries":["CA"],"hiring_countries":["CA"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":31000,"max_usd":58000,"period":"year","method":"role_country_seniority_unknown","sample_n":908},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-08T00:11:07Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-19T20:17:17Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"Join our team as a Customer Success Coordinator, where you will play a crucial role in managing client relationships, onboarding, and training. You will work closely with various teams to drive customer satisfaction, retention, and long-term growth. This is an excellent opportunity for a motivated, proactive individual looking to kickstart their career in customer success and business development.\nMissions\nGérer l'intégration et la formation des nouveaux clients, en veillant à ce que la mise en œuvre se déroule sans accroc et que l'adoption soit durable.\nAgir en tant que point de contact quotidien pour les clients, établir une relation de confiance, comprendre leurs besoins et documenter leurs retours.\nIdentifier les opportunités de croissance et de vente incitative, et les signaler à l'équipe de vente.\nProfil recherché\n - We are looking for a motivated, proactive, early-career professional to own the day-to-day relationship with our clients- A first-time participant in the Youth Employment Program\n- A post-secondary graduate\n- A Canadian citizen or permanent resident\n- Under 30 years old\n- Up to 2 years in customer success, sales, or another customer-facing role (internships, co-ops, and part-time work count)\n- Fast learner, empathetic, energetic, curious about technology, with a good sense of humour\n- Post-secondary degree or diploma with a strong grasp of technology\n- Interest in sales and business development, with an entrepreneurial streak\n- Bilingual, with strong oral and written communication","description_format":"text","description_chars":1524,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Financial Services"],"lifecycle":[{"event":"open","at":"2026-10-08T03:46:26Z"}],"visa":[],"liveness":{"score":69,"band":"ok","label":"Likely open","p_open":1,"p_active":0.771,"p_room":0.9,"age_days":11,"expected_fill_days":27,"reasons":["conf:1","win:mid"],"computed_at":"2026-10-19T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/fundica-customer-success-coordinator","json_url":"https://alion.io/job/fundica-customer-success-coordinator.json","meta":{"generated_at":"2026-10-19T23:05:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2057,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2285153},"rest":"https://alion.io/mcp/rest/get_company?id=2285153"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffundica-customer-success-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffundica-customer-success-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffundica-customer-success-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/fundica-customer-success-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffundica-customer-success-coordinator"}]}