{"id":2574430,"url":"https://alion.io/job/funko-ai-solutions-and-enablement-analyst","title":"AI Solutions and Enablement Analyst","company":{"id":1782020,"name":"Funko","domain":"funko.com","url":"https://alion.io/company/funko-com","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Jobvite","truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Burbank, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":90000,"max":130000,"currency":"USD","period":"year","gross":null,"usd_annual":130000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Agile","optional":false},{"name":"Anthropic","optional":false},{"name":"ChatGPT","optional":false},{"name":"Claude","optional":false},{"name":"Confluence","optional":false},{"name":"Jira","optional":false},{"name":"OpenAI","optional":false},{"name":"Scrum","optional":false},{"name":"SharePoint","optional":false},{"name":"AI Agents","optional":true},{"name":"Hallucination","optional":true},{"name":"Human-in-the-Loop","optional":true},{"name":"Prompt Engineering","optional":true},{"name":"RAG","optional":true},{"name":"ServiceNow","optional":true},{"name":"Snowflake","optional":true}],"status":"live","first_seen_at":"2026-10-14T23:42:32Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-15T22:56:35Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Description\nFunko Overview\nWelcome to the Funko-verse, a world built on pure imagination, a land governed by the philosophy that stories matter, a universe comprised of characters from countless fandoms, a galaxy of once upon a times and happily ever afters.\nBut what does Funko do?\nFunko is a purveyor of pop culture and licensed-focused collectibles company. Funko currently holds thousands of licenses and the rights to create tens of thousands of characters - one of the largest portfolios in the pop culture and collectibles industry. Funko’s Pop! Vinyl is the number one stylized vinyl collectible on the market, selling millions of figures to fans around the world.\nAs the AI Solutions and Enablement Analyst, you will help translate business needs into actionable AI solutions while coordinating delivery, enablement, and adoption across Funko's enterprise technology landscape. Working closely with Digital Technology, Product, Engineering, Data, Security, and Business teams, you will gather requirements, support the AI development queue through the full software development lifecycle, and help employees successfully adopt approved AI capabilities.\nThis is a hands-on, cross-functional role that combines business analysis, Agile delivery coordination, product operations, community management, and AI enablement. You will support AI leadership and the AI Product Solutions Manager while partnering closely with the Senior AI Engineer and business stakeholders.\nWhat You’ll Do\nPartner with business stakeholders to identify operational challenges, AI opportunities, desired outcomes, and measurable success criteria.\nPlan and facilitate stakeholder interviews, discovery sessions, requirements workshops, and solution reviews for both small enhancements and larger-scale initiatives.\nTranslate business needs into clear functional requirements, user stories, acceptance criteria, process flows, test scenarios, and supporting documentation.\nEvaluate proposed use cases with Product and Engineering teams to clarify scope, dependencies, risks, feasibility, and whether AI is the appropriate solution.\nFacilitate daily AI stand-ups and support sprint planning, backlog refinement, retrospectives, demonstrations, and other Agile team ceremonies.\nMaintain backlog quality by ensuring development work is clearly documented, appropriately prioritized, and ready for execution.\nCoordinate work through the full software development lifecycle, including discovery, design, development, testing, stakeholder validation, release, and post-launch support.\nTrack deliverables, dependencies, risks, decisions, blockers, and action items, providing clear status updates and escalating issues when needed.\nCoordinate user acceptance testing, document stakeholder feedback, and confirm that delivered solutions meet approved requirements and acceptance criteria.\nSupport the AI Product Solutions Manager with product operations, intake management, stakeholder coordination, reporting, and delivery follow-through.\nManage and maintain content for Funko's internal AI community site or knowledge hub, ensuring information remains accurate, current, accessible, and engaging.\nDevelop training materials, user guides, demonstrations, FAQs, playbooks, prompt examples, and other resources that help employees use AI effectively and responsibly.\nCoordinate and support AI learning sessions, office hours, demonstrations, and community engagement activities.\nWork hands-on with approved OpenAI and Anthropic products to understand their capabilities, limitations, and practical applications across Funko.\nAssist with documenting, testing, and maintaining AI use cases, reusable prompt patterns, and expected solution behaviors in partnership with Product and Engineering.\nEvaluate AI-generated outputs for accuracy, relevance, consistency, and alignment with business requirements, documenting edge cases and opportunities for improvement.\nGather adoption feedback and usage insights to identify product improvements, additional training needs, and new AI opportunities.\nPromote responsible AI practices, appropriate human oversight, and secure handling of company, customer, and employee information.\nWhat You’ll Bring\nBachelor's degree in Business, Information Systems, Computer Science, Communications, or a related field, or equivalent practical experience.\n3+ years of experience in business analysis, business systems analysis, product operations, technology delivery, Agile delivery, or a related role.\nDemonstrated experience gathering, analyzing, documenting, and validating business and functional requirements.\nExperience creating user stories, acceptance criteria, process documentation, workflow diagrams, test scenarios, and user-facing materials.\nWorking knowledge of Agile and Scrum practices, including stand-ups, backlog refinement, sprint planning, reviews, and retrospectives.\nExperience supporting technology initiatives through the full software development lifecycle.\nDemonstrated ability to facilitate stakeholder meetings and translate business needs into actionable work for Product and Engineering teams.\nHands-on familiarity with both OpenAI and Anthropic product ecosystems, including products such as ChatGPT Enterprise or Business, the OpenAI platform, Claude or Claude Enterprise, and the Anthropic platform.\nPractical understanding of generative AI capabilities, limitations, common enterprise use cases, and the importance of human review.\nExperience using work management and documentation platforms such as Jira, Confluence, SharePoint, or comparable tools.\nStrong written, verbal, presentation, facilitation, analytical, and organizational skills.\nAbility to develop clear training content and explain technical concepts to nontechnical audiences.\nAbility to manage multiple priorities, work independently, and maintain attention to detail in a rapidly evolving environment.\nUnderstanding of data privacy, information security, intellectual property, and responsible AI considerations.\nPreferred Qualifications\nExperience with prompt engineering, including structured prompt design, reusable prompt templates, prompt testing, and output evaluation.\nExperience supporting enterprise AI, intelligent automation, digital transformation, or emerging technology programs.\nExperience managing an internal community, knowledge base, employee portal, or technology adoption program.\nExperience developing and delivering instructor-led or self-service training.\nFamiliarity with AI concepts such as Retrieval-Augmented Generation (RAG), grounding, hallucination management, model evaluation, AI agents, and human-in-the-loop workflows.\nExperience with low-code automation, workflow automation, or prototyping tools.\nFamiliarity with enterprise platforms such as Microsoft 365, Salesforce, Shopify, D365 ERP, Snowflake, ServiceNow, or similar SaaS ecosystems.\nScrum, Agile, business analysis, product ownership, change management, or instructional design certification.\nExperience working in retail, eCommerce, consumer products, manufacturing, or another enterprise business environment.\nHow This Role Operates\nTranslate business needs into clear, actionable AI solution requirements.\nKeep the AI team's daily operating cadence, development queue, and delivery commitments moving forward.\nPartner closely with the AI Product Solutions Manager, Senior AI Engineer, Technology teams, and business stakeholders.\nBalance day-to-day product operations and community support with larger project discovery and delivery responsibilities.\nMake AI understandable and usable through practical documentation, training, demonstrations, and ongoing engagement.\nBalance innovation and speed with security, governance, responsible AI, and operational discipline.\nHow Success is Measured\nClear, complete, and actionable requirements that reduce ambiguity and rework.\nConsistent facilitation of the AI team's operating cadence and delivery workflows.\nImproved backlog readiness, delivery visibility, and stakeholder communication.\nAI initiatives progressing reliably through discovery, development, testing, approval, release, and adoption.\nAccurate, relevant, and engaging content across the internal AI community site and enablement channels.\nIncreased employee awareness, adoption, and responsible use of approved AI products and solutions.\nEffective collaboration between business stakeholders, Product, Engineering, Security, and Digital Technology.\nWhy This Role Matters\nAI represents a transformational opportunity for Funko to enhance employee productivity, improve business operations, accelerate decision-making, and create innovative customer experiences.\nThe AI Solutions and Enablement Analyst will help turn AI opportunities into well-defined, well-delivered, and widely adopted capabilities by connecting stakeholder needs, product execution, technical delivery, training, and community engagement.\nSalary Information\nThe base salary range for this position in the selected city is $90,000 - $130,000 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.\nWhat Funko Offers\nFunko offers a competitive compensation package with full benefits and a 401(K) plan with matching contributions from the company. Most importantly, we offer a creative work environment with people who love pop culture just as much as you do. Can’t wait to gush about your latest binge? Neither can we! Looking for a place where your favorite pop culture t-shirt will receive the compliments it deserves? We know how you feel! \nFunko is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.\nWork Environment\nThe noise level in the work environment is usually moderate. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand and walk. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.\nThis on-site position is based in our Burbank, CA or Everett, WA offices\nWHAT FUNKO OFFERS\n Funko offers a competitive compensation package with benefits, but most importantly, we offer a creative work environment with people who love pop culture just as much as you do. Can’t wait to gush about your latest binge? Neither can we! Looking for a place where your favorite pop culture t-shirt will receive the compliments it deserves? We know how you feel!\nFunko is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.\n The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. 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