{"id":316411,"url":"https://alion.io/job/fuse-energy-it-operations-engineer-2nd-line","title":"IT Operations Engineer (2nd Line)","company":{"id":3017,"name":"Fuse Energy","domain":"fuseenergy.com","url":"https://alion.io/company/fuse-energy","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":95,"open_postings":35,"ghost_share":0,"stale_share":0.2,"repost_share":0,"time_to_fill_p50_days":42,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":39000,"max_usd":72000,"period":"year","method":"role_country_seniority_unknown","sample_n":152},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Google Workspace","optional":false},{"name":"Python","optional":false},{"name":"TCP/IP","optional":false},{"name":"Wi-Fi","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-06-23T00:00:00Z","employer_posted_date":"2026-06-23","last_verified_at":"2026-10-27T21:06:17Z","board_verified":true,"closed_at":null,"days_open":126,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":126},"description":"Fuse Energy is an energy startup on a mission to make energy abundant and affordable, fast. We combine first-principles thinking with cutting-edge technology to build a radically better energy system.\nWe've raised over $200M from top-tier investors including Balderton, Lakestar, Accel, Creandum, Lowercarbon, Ribbit, 20VC, Hummingbird and Collaborative Fund, alongside strategic angels including Nico Rosberg and GPs behind Meta, Revolut, Spotify and Uber.\nWe're building a fully integrated energy company: developing our own solar, batteries and other generation projects, building our own hardware, improving and developing grid infrastructure, trading power in real time, using AI across the business, and installing distributed energy in homes. By selling directly to consumers we cut out the middleman, lower costs and pass the savings on to our customers.\nWe're looking for a hands-on, technically skilled IT Operations Engineer (2nd Line) to keep Fuse running at full speed. You'll own the day-to-day technical environment across our office locations, ensuring our applications, infrastructure and end-user hardware operate reliably. The ideal candidate is a problem-solver who thrives in a fast-paced environment and is comfortable owning issues end to end, from Google Workspace to automating repetitive tasks.\nResponsibilities\nWork across our London-based offices, external sites and our growing cloud presence\nAdminister SaaS applications including but not limited to, Google Workspace, Iru, Revolut People, Linear\nUse AI tooling to automate manual IT-related tasks.\nOwn all office hardware problems: laptops, meeting room AV and printers\nProvide 2nd line IT support and assist in onboarding/offboarding staff\nRequirements\nProven 2nd line IT experience\nExperience working in a fast-moving SaaS-based IT environment\nScripting ability in one or more languages (Python, Bash, etc.)\nConfident supporting end-user hardware (Windows/macOS)\nGood debugging skills and willingness to pick up unfamiliar tasks\nBonus: AWS cloud experience or cloud certifications; strong grasp of core networking (TCP/IP, routing, switching, VLANs, VPNs, Wi-Fi); networking or security certifications (e.g. CCNP, Fortinet NSE); bachelor's degree in a related field\nBenefits\nCompetitive salary and eligibility for equity\nBiannual bonus scheme\nFully expensed tech to match your needs\nPrivate health insurance\nBreakfast and dinner allowance for office-based employees\nAs we hire globally, benefits vary by location.","description_format":"text","description_chars":2496,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity","Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Solar Energy","Wind Energy"],"lifecycle":[{"event":"open","at":"2026-09-05T16:13:56Z"}],"visa":[],"liveness":{"score":11,"band":"cold","label":"Long shot","p_open":1,"p_active":0.376,"p_room":0.28,"age_days":126,"expected_fill_days":42,"reasons":["conf:2","velocity","win:tail","crowd:"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/fuse-energy-it-operations-engineer-2nd-line","json_url":"https://alion.io/job/fuse-energy-it-operations-engineer-2nd-line.json","meta":{"generated_at":"2026-10-27T22:46:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14563,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3017},"rest":"https://alion.io/mcp/rest/get_company?id=3017"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffuse-energy-it-operations-engineer-2nd-line"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffuse-energy-it-operations-engineer-2nd-line"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffuse-energy-it-operations-engineer-2nd-line"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/fuse-energy-it-operations-engineer-2nd-line\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffuse-energy-it-operations-engineer-2nd-line"}]}