{"id":2388179,"url":"https://alion.io/job/futureproof-senior-product-analyst-chromatography","title":"Senior Product Analyst – Chromatography","company":{"id":1940064,"name":"Futureproof","domain":"runfutureproof.com","url":"https://alion.io/company/runfutureproof","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":"senior","employment_type":"contractor","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_payroll_markers","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":75000,"max_usd":154000,"period":"year","method":"global_role_seniority_cell","sample_n":2647},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-12T18:13:08Z","employer_posted_date":null,"last_verified_at":"2026-10-12T18:13:08Z","board_verified":false,"closed_at":null,"days_open":2,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":2},"description":"This is a remote position.We are looking for an experiencedSenior Product Analystto support the successful adoption and continuous improvement of laboratory instrument data acquisition software used by hundreds of scientists across global pharmaceutical R&D laboratories. \nIn this role, you will bridge business, laboratory operations, quality, and IT teams to ensure laboratory software solutions are configured, validated, documented, and supported in accordance with bothGxPandnon-GxPrequirements. You will play a key role in onboarding laboratories, gathering business requirements, supporting system integrations, managing releases, and driving continuous improvements across the application landscape.\nThis is an excellent opportunity for someone who combines strong laboratory informatics knowledge with business analysis, stakeholder management, and regulated systems experience.\nKey ResponsibilitiesBusiness Analysis & Stakeholder Management\nServe as the primary liaison between business stakeholders, Quality (QMS), and technical teams.\n\nLead onboarding and intake workshops for new laboratories and business groups.\n\nGather and document:\nLaboratory workflows\n\nInstrument processes\n\nUser roles and permissions\n\nData transfer requirements\n\nIntegration needs\n\nBusiness use cases\n\nTranslate business requirements into application configuration and implementation plans.\n\nMaintain stakeholder alignment, document decisions, and escalate governance issues when necessary.\n\nLaboratory Software & Configuration\nSupport implementation and configuration of laboratory instrument data acquisition software.\n\nExplain and document configuration decisions including:\nMetadata structures\n\nCustom calculations\n\nStandards versus organization-specific configurations\n\nUnderstand and document differences between GxP and non-GxP laboratory workflows.\n\nSupport application lifecycle activities and continuous improvements.\n\nValidation & Compliance\nEnsure all application activities align with organizational SDLC processes and GxP requirements.\n\nMaintain Digital SDLC documentation for application changes and configurations.\n\nDocument:\nDesign decisions\n\nConfiguration rationale\n\nMetadata standards\n\nValidation considerations\n\nSupport audit readiness and future change requests.\n\nRelease & Change Management\nReview quarterly and continuous software vendor releases.\n\nPerform impact assessments on existing business processes.\n\nRecommend:\nConfiguration updates\n\nAdoption strategies\n\nBusiness communications\n\nRequired validation activities\n\nTesting & Quality Assurance\nDevelop User Acceptance Testing (UAT) and regression test scripts.\n\nExecute and coordinate regression testing.\n\nSupport business users during testing cycles.\n\nEnsure application changes meet quality and regulatory expectations.\n\nUser Support & Training\nProvide Tier-1 application support for approximately 50 users and 50 laboratory instruments.\n\nEscalate technical issues to appropriate technical teams.\n\nIdentify recurring support trends and improve knowledge resources.\n\nCreate and maintain:\nUser guides\n\nFAQs\n\nTraining documentation\n\nDeliver one-on-one and group training sessions for laboratory users.\n\nRequirements\n3+ years supportinglaboratory instrument data acquisition softwarewithin pharmaceutical R&D. \n\nExperience withUnicornand/orBiacore Insightsoftware is highly desirable. \n\nStrong understanding of laboratory workflows and scientific data management. \n\nExperience working within bothGxPandnon-GxPlaboratory environments. \n\nKnowledge of regulated systems including:\nAudit trails \n\nControlled access \n\nValidation processes \n\nRegulatory compliance \n\nProven experience leading requirements gathering and onboarding workshops. \n\nExperience producing system configuration specifications. \n\nExperience developing and supporting User Acceptance Testing (UAT). \n\nHands-on experience supporting software integration projects including:\nRequirements gathering \n\nData mapping \n\nStakeholder coordination \n\nExcellent communication skills with the ability to explain technical concepts to both technical and business audiences. \n\nStrong documentation and organizational skills. \n\nExperience developing training materials and delivering user training. \n\nAbility to manage multiple stakeholder requests in a complex global environment. \n\nNice to Have\nExperience withJIRA\n\nExperience withXrayorVera\n\nExperience withServiceNow\n\nExperience supporting global laboratory informatics platforms\n\nKnowledge of SDLC documentation and computerized system validation (CSV)\n\nBenefits\n\nLocation:Remote\n\nContract Type:Freelance / Contract\n\nStart date:Summer, 2026\n\nTime Allocation:40 hours/week \n\nGlobal Pharmaceutical Company in Prague \n\nOriginally posted on Himalayas","description_format":"text","description_chars":4713,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Laboratory Equipment","Commerce","Crypto Wallets","AI 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