{"id":2674638,"url":"https://alion.io/job/futurpreneur-client-relationship-manager","title":"Client Relationship Manager","company":{"id":1050138,"name":"Futurpreneur","domain":"futurpreneur.ca","url":"https://alion.io/company/futurpreneur","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Toronto, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":38000,"max_usd":104000,"period":"year","method":"role_country_seniority_unknown","sample_n":1103},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-09T00:00:00Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-18T09:11:50Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"About Futurpreneur\nFuturpreneur is a national non-profit organization that empowers young, diverse entrepreneurs, ages 18-39 to start, buy and grow their businesses in Canada, by providing loans with mentorship and resources.\nFounded in 1996, we have helped more than 20,000 young entrepreneurs launch over 15,600 businesses, promoting entrepreneurship among Canadian youth as a critical pillar for strengthening the economy while generating employment opportunities, and fostering a sustainable future.\nFuturpreneur is a founding member of the G20 Young Entrepreneurs’ Alliance, the Canadian member ofYouth Business International and the Canadian host of Global Entrepreneurship Week (GEW).\nOur Purpose (why we exist): To drive inclusive Canadian prosperity by fostering the success of young entrepreneurs\nOur Mission (what we do every day to achieve our purpose):To empower diverse entrepreneurs ages 18-39 by providing loans with mentorship and resources to help them start and buy successful businesses that contribute to sustainable and inclusive economic prosperity, in their communities and across Canada.\nOur Values (how we work - our core principles & commitments): We are mission-driven, collegial & collaborative, diverse & inclusive, and accountable & transparent.\nHere’s the opportunity: Client Relationship Manager\nAs a Client Relationship Manager, you will play an integral role in the continued growth of the organization’s overall success. You will be responsible for assisting young entrepreneurs with creating and developing successful applications for all Futurpreneur programs and services, while maintaining an exceptional level of client satisfaction and ensuring regional targets are met and/or surpassed.\nThis existing role is a full-time, permanent position based in Toronto, ON, The incumbent will be work on a hybrid work model requiring minimum 2 days in the office per week. Please note that during the training period, additional in-office days may be required.\nWhat you will do:\nScreening of Entrepreneur Applications\nConduct a summary review of the application including business plan and cash flow to determine eligibility for programs and funding\nCommunicate potential issues surrounding the eligibility (including business plan, industry, timing, etc)\nConduct analysis of credit report to determine if entrepreneur qualifies for financing from Futurpreneur Canada and/or co-funding partner\nDetermine funding limits, communicate credit issues and refer to credit improvement supports to entrepreneur to improve their financial literacy\nProgram Application - Consultation with Entrepreneurs\nReview application including business plan and cash flow to determine business viability and help the entrepreneur update the application to meet the standards of Futurpreneur Canada\nEvaluate submissions and provide feedback and coaching necessary to build viable business plans and cash-flows that meet Futurpreneur application requirements for the program\nCompile and evaluate all additional documentation required to submit a complete application to National Adjudication\nSummarize pertinent information not found in the submission that will affect adjudication reviews\nEvaluate workflow based on quality and quality of applicants and predict likely disbursement months or dates \nProgram Application - Consultation with Partners\nAnswer application related questions as needed\nReview Partner submitted applications to determine viability using Business Risk Predictor and by known Futurpreneur requirements\nAssist Partner in helping applicants understand what is expected from an application submission, including documents and timelines\nProvide support to the business development team in training partners on program details and the submission of quality applications\nSummarize pertinent information not found in the submission that will affect adjudication’s reviews\nSubmit completed application to National Adjudication\nProgram Application - Conditions\nPrepare and communicate program acceptance and outstanding conditions necessary for disbursement\nEnsure that mentor matching requests are sent to the mentoring specialist’s team\nCollect and evaluate required conditional documents\nPrepare, sign and submit loan agreements, promissory note and other required legal documents\nCommunicate with compliance, applicants and mentors to ensure the loan is disbursed\nProgram Application - Internal Relations and Compliance\nWork directly with adjudication, entrepreneur-in-residence and loans teams to ensure entrepreneur applications are within eligibility requirements\nConsult with business development team on strategies to increase mentor and entrepreneur interest\nOther duties as assigned \nWhat you will have:\nRelevant experience may include education with a focus on Business Administration/Finance or equivalent hands-on career experience\n2-3 years of experience in a client support/client relation, financial/economic or banking role\nStrong customer service experience with a desire to support the customer\nStrong expertise in financial analysis\nExemplary skills in achieving organizational goals\nProactive approach to conflict resolution \nExcellent attention to detail \nClear and confident communicator, skilled at engaging and connecting with diverse audiences.\nCollaborative and adaptable team player, bringing a proactive, solutions-focused mindset.\nStrong organizational skills, able to balance multiple priorities effectively in a dynamic hybrid work environment.\nDemonstrate curiosity and a growth mindset, embracing and championing change.\nBilingualism in French & English (spoken & written) is an asset \nAlignment with Futurpreneur’s values and commitment to the mission/purpose of the organization \nBe a role model for Futurpreneur’s organizational culture by creating a positive impact at every touchpoint with people \nHOW TO APPLY:\nQualified candidates are invited to submit their resume and cover letter byOctober 26, 2026. This opportunity is open to both internal and external candidates, and applications may be considered until the role is filled.\nNote: Futurpreneur only uses AI to assist in the initial assessment of applications, and all applications are still reviewed by a member of the recruitment team. \nWhat we offer:\nAt Futurpreneur, we offer a comprehensive Total Rewards package designed to support your well-being, professional growth, and work-life balance.\nOur package includes a fair base salary, discretionary bonus, extensive health and dental benefits, and a supportive, flexible work environment.\nWe embrace a hybrid work model with flexible hours, a work-from-abroad policy, and generous time off-including paid vacation, personal days, summer hours and an end of December office closure.\nWe are dedicated to ensuring fair, competitive, and transparent compensation. Salaries are regularly reviewed and benchmarked to uphold internal equity and reflect our values. The starting salary for this role is $68,000 per annum and is set at this amount.\nTo prioritize health and wellness, we provide comprehensive health and dental coverage, a health spending account, mental wellness support, and a RRSP matching program. We also invest in learning and development through a learning allowance, a coaching program, and access to an e-learning platform.\n#LI-CM1 #LI-HYBRID","description_format":"text","description_chars":7333,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"French","level":"All levels","optional":false},{"language":"English","level":"All levels","optional":false}]},"benefits":["Equity","Flexible schedule","Hybrid work"],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Business & SME Lending","Coaching & Mentoring","Nonprofits & Foundations"],"lifecycle":[{"event":"open","at":"2026-10-16T04:40:47Z"}],"visa":[],"liveness":{"score":81,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.809,"p_room":1,"age_days":8,"expected_fill_days":28,"reasons":["conf:5","win:early","comp:junior"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/futurpreneur-client-relationship-manager","json_url":"https://alion.io/job/futurpreneur-client-relationship-manager.json","meta":{"generated_at":"2026-10-18T11:48:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17573,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1050138},"rest":"https://alion.io/mcp/rest/get_company?id=1050138"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffuturpreneur-client-relationship-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffuturpreneur-client-relationship-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffuturpreneur-client-relationship-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/futurpreneur-client-relationship-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffuturpreneur-client-relationship-manager"}]}