{"id":340455,"url":"https://alion.io/job/fwd-executive-assistant-executive-assistant-manager","title":"Executive Assistant & Executive Assistant Manager","company":{"id":5339,"name":"FWD","domain":"fwd.com","url":"https://alion.io/company/fwd","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":76,"open_postings":21,"ghost_share":0,"stale_share":0.952,"repost_share":0,"time_to_fill_p50_days":30,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Administrative","role_family":"Administrative","seniority":"staff","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hong Kong"],"countries":["HK"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":35000,"max_usd":97000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":173},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-08-12T00:00:00Z","employer_posted_date":"2026-08-12","last_verified_at":"2026-10-22T14:06:18Z","board_verified":true,"closed_at":null,"days_open":72,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":72},"description":"About FWD Group\nFWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.\nFor more information, please visit www.fwd.com\nPURPOSE\nResponsible for providing secretarial and administrative support to the Group designated Senior Executives for Grade 13 or below and their direct reports\n\nManage the EA team Group office in Hong Kong and related Admin work\n\nKEY ACCOUNTAIBILITIES\nMaintains Senior Executive’s appointment schedule by planning and scheduling internal and external meetings/calls\n\nOrganize meeting facilities e.g. VC/dial in/meeting set up\n\nComplex travel bookings\n\nExpenses reimbursement\n\nOrganise small team events\n\nOrganise courier services\n\nNew Joiner onboard set up for the team\n\nProcurement for the team\n\nManage and supervise EA Team to provide high- quality secretarial and administrative support\n\nReview the balance of the allocations of support requirements across the team and work to ensure there is an equal and appropriate distribution of responsibilities.\n\nLead the EA Team to drive innovation and improvements to team functions, processes and procedures, and help to embed an organisational culture of continuous improvement\n\nManaging performance and development, through regular feedback, supervision, supporting learning and the Performance development review process.\n\nDeveloping and maintaining effective working relationships across the team, department, directorate and organisation as a whole.\n\nQUALIFICATIONS / EXPERIENCE\nAt least 10 years’ work experience in i-bank or financial institution or insurance field\n\n5+ years of experience for serving senior executives\n\nManagement experience for Assistant team is an advantage\n\nWorked for a team would be a privilege\n\nFormal secretarial training or above\n\nGood command of written and spoken English\n\nKNOWLEDGE & TECHNICAL SKILLS\nExcellent communication and interpersonal skills\n\nOutlook experience\n\nZoom and Teams usage\n\nProficient of MS word, excel, power point\n\nExcellent time management skill\n\nVerbal and written communication\n\nProblem solving skill and able to provide alternatives for various situations or any potential risk\n\nExperience with arranging in-house party for senior executive\n\nPEOPLE MANAGEMENT\nA clear communicator, effective facilitator who is respectful to others, fair and kind, exemplifies integrity and can influence and negotiate difficult situations to assist in resolving conflict\n\nWork with team members to develop clear goals tied closely to team and organizational priorities\n\nA motivational leader with the ability to coach and provide team members with constructive feedback through a mix of general and formal individual check in’s and performance reviews","description_format":"text","description_chars":3191,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Property & Casualty Insurance","Health Insurance & Benefits","Life Insurance & Annuities"],"lifecycle":[{"event":"open","at":"2026-09-05T18:01:55Z"}],"visa":[],"liveness":{"score":12,"band":"cold","label":"Long shot","p_open":1,"p_active":0.446,"p_room":0.28,"age_days":72,"expected_fill_days":30,"reasons":["conf:15","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-23T05:54:15Z"},"pay":null,"html_url":"https://alion.io/job/fwd-executive-assistant-executive-assistant-manager","json_url":"https://alion.io/job/fwd-executive-assistant-executive-assistant-manager.json","meta":{"generated_at":"2026-10-23T08:43:06Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14012,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5339},"rest":"https://alion.io/mcp/rest/get_company?id=5339"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffwd-executive-assistant-executive-assistant-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffwd-executive-assistant-executive-assistant-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffwd-executive-assistant-executive-assistant-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/fwd-executive-assistant-executive-assistant-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffwd-executive-assistant-executive-assistant-manager"}]}