Internal Audit Manager

About FWD Group

FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.

For more information, please visit www.fwd.com

PT FWD Insurance Indonesia (“FWD Insurance”), a joint-venture insurance company and a part of FWD Group, previously known as PT Commonwealth Life, has successfully merged with PT FWD Life Indonesia (“FWD Life”) as of 1 December 2020 and will be known as FWD Insurance.

The merger of FWD Life and FWD Insurance has led to a more comprehensive range of products, including unit-linked insurance, individual & group term life insurance, individual & group personal accident insurance, and group medical insurance through technology driven-distributions such as agency, bancassurance, e-commerce, and corporate.

FWD Insurance is registered and supervised under Otoritas Jasa Keuangan (“OJK”).

FWD Insurance is a member of Indonesia Financial Services Alternative Dispute Resolution Center.

Key Responsibilities

• Supporting Head of Internal Audit (HIA) in completing quarterly risk assessment to determine flexible assurance activity, following up action plans to ensure closing on acceptable timeline and effectively addressing risk, and conducting special investigations to improve controls in term of errors or irregularities.
• Supporting Head of Internal Audit in Promoting Internal Audit culture as partner of business and management of conducting/participating in external and internal events/meetings while keeping abreast of our capability and knowledge on industry trends and professional standards.
• Supporting Head of Internal Audit for Annual Audit Planning: Develop Annual audit plan considering the key risks identified at the Group Level, inputs from management and Audit Committee.
• Audit Execution: Plan, lead and execute audits by evaluating the control design and effectiveness in accordance with the audit methodology and scheduled timeline. Review audit reports and lead discussion of issues and remedial action plans with the appropriate levels of management.
• Reporting: Preparation of annual audit plan and schedule, Audit Committee reports, local and Group reporting requirements.
• Relationship Management: Develop rapport with business unit management through regular communication of changes in business operations, emerging risks and potential issues.
• Assisting the Head of Internal Audit: Contribute and assist the Head of Internal Audit in managing the Internal Audit team to ensure achievement of departmental goal.

DETAIL RESPONSIBILITIES

ANNUAL PLANNING

• Obtain understanding of the business, products, services, as well as an understanding of major internal and external events that impact the business.
• Assess the risk factors that impact the ability of the business to meet its business objectives.
• Support the Head of Internal Audit in performing complete annual risk assessment in accordance with the audit methodology and on-going risk assessment in a timely manner to ensure the audit plan focus on the areas that matters, stay relevant to business and complies with regulatory requirements.

AUDIT EXECUTION:

• Plans and manages audit projects on time and within budget, or escalates any foreseen exceptions on a timely basis
• Identify key risks and assess the control designs and effectiveness in accordance with the audit methodology.
• Determine the audit approach, including use of data analytics.
• Review audit reports and lead discussion of issues and remedial action plans with appropriate levels of management.
• Perform/assist review of the adequacy and effectiveness of risk management in accordance with the applicable standards.
• Preparation of clear and concise audit report with issues properly position and clearly articulated to support the risk rating.
• Facilitate issuance of audit reports to management
• Communicate audit updates to the management, Group and Audit Committee.
• Follow-up outstanding audit issues and monitor timely completion of agreed remedial actions by management.

REPORTING:

• Prepare clear and concise presentation of Internal Audit Matters at Audit Committee, including building rapport with Audit Committee members.
• Prepare accurate, complete and timely local management reporting (i.e. Board of Directors, Risk Committee and Board of Commissions internal audit updates) and Group reporting (i.e. Group EXCO, Quarterly Dialogue and Group Audit Committee).

RELATIONSHIP MANAGEMENT

• Maintain and build on-going relationship with management, including regular update sessions with management
• Tap into business network and obtain insightful information into business activities and provide regular update to Group Internal Audit
• Work co-operatively and collaborate with other departments across the organisation to achieve department, group and organisation goals

ASSISTING THE HEAD OF INTERNAL AUDIT

• Assist the Head of Internal Audit in various audits, including but not limited to reporting to Management, Audit Committee on a regular basis and liaising with the regulator.
• Perform other responsibilities and duties periodically assigned by Group Internal Audit to meet operational and/or other requirements

COACHING AND COLABORATION

• Sharing within the Internal Audit team through coaching, training and providing timely feedback to more junior staff.
• Take the initiative in improving self through classroom and on-the-job training.

Key Qualifications

• Minimum of bachelor degree in Accounting.
• Minimum of 5 years working experience in audit.
• Preferably have working experience in insurance and or financial industry

Preferably have working experience in the Big 4 audit firms.

KNOWLEDGE & TECHNICAL SKILLS

• Knowledge of audit methodologies, project management, system development methodologies, control framework and risk management practices, and regulatory requirements.
• Ability to understand of business processes and their risk implication, and make value added and practical recommendation.
• Ability to work independently with self-motivation.
• Able to "think on your feet" with client staff and management.
• Have a confident manner - even in high stress situations.
• Good communication skills both Indonesian and English.
• Audit Report writing skills.

Good knowledge of life insurance industry trends, regulation, business process, system usage and general practices.