{"id":2521702,"url":"https://alion.io/job/fwd-it-security-operations-lead","title":"IT Security Operations Lead","company":{"id":5339,"name":"FWD","domain":"fwd.com","url":"https://alion.io/company/fwd","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":78,"open_postings":18,"ghost_share":0,"stale_share":0.889,"repost_share":0,"time_to_fill_p50_days":30,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Security","role_family":"Security","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Jakarta, Indonesia"],"countries":["ID"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":18000,"max_usd":47000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":623},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Crowdstrike","optional":false},{"name":"CyberArk","optional":false},{"name":"DLP","optional":false},{"name":"IAM","optional":false},{"name":"ISO 27001","optional":false},{"name":"Qualys Cloud Platform","optional":false},{"name":"Service Desk","optional":false},{"name":"SIEM","optional":false},{"name":"Zscaler","optional":false}],"status":"live","first_seen_at":"2026-10-14T11:14:02Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-14T19:45:21Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"About FWD Group\nFWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.\nFor more information, please visit www.fwd.com\nPT FWD Insurance Indonesia (“FWD Insurance”), a joint-venture insurance company and a part of FWD Group, previously known as PT Commonwealth Life, has successfully merged with PT FWD Life Indonesia (“FWD Life”) as of 1 December 2020 and will be known as FWD Insurance.\nThe merger of FWD Life and FWD Insurance has led to a more comprehensive range of products, including unit-linked insurance, individual & group term life insurance, individual & group personal accident insurance, and group medical insurance through technology driven-distributions such as agency, bancassurance, e-commerce, and corporate.\nFWD Insurance is registered and supervised under Otoritas Jasa Keuangan (“OJK”).\nFWD Insurance is a member of Indonesia Financial Services Alternative Dispute Resolution Center.\nIT security operation Lead to ensure security practices are deployed and aligned. The increasing threats oninformation security & governance, has put pressure on IT to ensure continuity while serving the complex\nbusiness needs. Support assigned Local or group IT Security Operation.\nJob Purpose\nIT security operation Lead to ensure security practices are deployed and aligned. The increasing threats on\ninformation security & governance, has put pressure on IT to ensure continuity while serving the complex\nbusiness needs. Support assigned Local or group IT Security Operation.\nKey Responsibilities\nLead the SecOps team (2 NFTE) in daily activities related to Internal Vulnerability Management (IVM),\nmonitor and oversee progress, and coordinate results and issues with BISO.\nLead the SecOps team (2 NFTE) in daily activities related to External Vulnerability Management (EVM),\nmonitor and oversee progress, and coordinate results and issues with BISO.\nLead the SecOps team (2 NFTE) in daily activities related to Security Configuration, monitor and\noversee progress, and coordinate results and issues with BISO.\nLead the SecOps team (2 NFTE) in daily activities related to Web Application Firewall (WAF), monitor\nand oversee progress, and coordinate results and issues with BISO.\nLead the SecOps team (2 NFTE) in daily activities related to Cloud Security, monitor and oversee\nprogress, and coordinate results and issues with BISO.\nLead the SecOps team (2 NFTE) in daily activities related to Endpoint Compliance, monitor and\noversee progress, and coordinate results and issues with BISO.\nLead the SecOps team (2 NFTE) in daily activities related to Threat Intelligence Alerts, monitor and\noversee progress, and coordinate results and issues with BISO.\nLead the SecOps team (2 NFTE) in daily activities related to Incident Handling, monitor and oversee\nprogress, and coordinate results and issues with BISO.\nLead the SecOps team (2 NFTE) in daily activities related to Patch Advisory, monitor and oversee\nprogress, and coordinate results and issues with BISO.\nLead the SecOps team (2 NFTE) in daily activities related to DLP Alerts & Whitelisting Email and Web,\nmonitor and oversee progress, and coordinate results and issues with BISO.\nLead the SecOps team (2 NFTE) in daily activities related to Phishing Simulation, monitor and oversee\nprogress, and coordinate results and issues with BISO.\nLead the SecOps team (2 NFTE) in daily activities related to Mandatory Training & Handbook Sign,\nmonitor and oversee progress, and coordinate results and issues with BISO.\nLead the SecOps team (2 NFTE) in daily activities related to IAM and CyberArk PIDs, monitor and\noversee progress, and coordinate results and issues with BISO.\nLead the SecOps team (2 NFTE) in daily activities related to User Access Matrix (UAM) and User\nAccess Review (UAR), monitor and oversee progress, and coordinate results and issues with BISO.\nLead the SecOps team (2 NFTE) in daily activities related to Patching Management, monitor and\noversee progress, and coordinate results and issues with BISO.\nLead the SecOps team (2 NFTE) in daily activities related to Production Issues, monitor and oversee\nprogress, and coordinate results and issues with BISO.\nLead the SecOps team (2 NFTE) in daily activities related to Update Asset Inventory, monitor and\noversee progress, and coordinate results and issues with BISO.\nTo consult and coordinate all SecOps team activities with Group Information Security functions based\non guidance from BISO.\nKey Qualifications\nMinimum 10 years of experience in IT Security.\nBachelor’s Degree in Information Technology or a related field.\nProficient in using and operating Zscaler, CyberArk, Qualys, Orca, iTunes, ManageEngine, Blackkite,\nand CrowdStrike.\nStrong knowledge in incident detection, analysis, response, and remediation of security events.\nExperience in engineering, configuration, and troubleshooting of security systems.\nFamiliarity with ISO 27001 is an advantage.\nGood understanding of endpoint protection, including servers, laptops, PCs, and firewalls.\nStrong knowledge of Next-Generation Firewalls (NGFW), Security Information and Event Management\n(SIEM), and Web Application Firewalls (WAF).\nFWD Core Competencies\nProactive\nBe positive: Operate with a “can do” mindset\nThink ahead: Anticipate needs and empowered to take action without waiting to be told what to do\nContinuous Improvement: Seek out ways to raise the bar\nInnovative\nDare to be different: Find unique and creative solutions by thinking out of the box\nBe adaptive: Open to new ideas and embrace change\nBe ambitious: Take calculated risks, seize opportunities to learn and grow from failure\nCommitted\nDeliver on our promises: Follow through on commitments and meet deadlines\nBe the best we can be: Strive for high-quality work and persevere to stay focused\nCelebrate teamwork: Work collaboratively to achieve more\nCaring\nDemonstrate customer-led approach: Prioritise customer needs and deliver exceptional value\nSeek to understand: Listen with empathy and consider diverse perspectives\nTreat everyone with respect: Use polite language, a courteous tone and embrace Diversity, Equity\n& Inclusion (DEI)\nOpen\nBe transparent: Share knowledge to empower others and foster trust\nMake the right decisions: Involving others, manage and mitigate risks and be decisive\nChampion integrity and ethics: Consider the impact of your actions and speak up when you feel\nsomething is wrong\nCompetencies\nVulnerability Management\nPage: 3 of 3\nCEH Certification\nInformation Security Operation\nPatch Management\nEndpoint compliance\nISO270001\nIncident Handling\nInternal/External Audit\nPerformance Indicators\n4 Key Risk Indicators (KRIs) of Cybersecurity from Group Information Security (GIS) are reported in the\nmonthly GIS Management Report, with most KRIs consistently maintained at Low Risk.\nImplementation of cybersecurity tools and initiatives to strengthen the organization’s security posture.\nEndpoint protection: Daily updates of antivirus databases to ensure up-to-date threat defence.\nReal time 24/7 Monitoring of Security Information & Event Management\nFull protection of FWD systems' availability, confidentiality, and integrity from external compromises.\nSupport for all operational processes to maintain quality and service levels for IDBU customers and\nstakeholders.\nTimely resolution of all open cyberattack events to minimize impact and restore normal operations.\nClosure of all cybersecurity-related audit findings in a timely and compliant manner.\nReporting & Collaboration\nHead of Security & Governance (BISO)\nInformation Security Group Officer\nMetrics, Reporting & Analytics\nInternal Audit\nIT Infrastructure\nService Desk","description_format":"text","description_chars":8136,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity","Health insurance","Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Property & Casualty Insurance","Information Security","Health Insurance & Benefits","Life Insurance & Annuities"],"lifecycle":[{"event":"open","at":"2026-10-14T11:14:02Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely 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