{"id":114429,"url":"https://alion.io/job/fwd-manager-business-analyst","title":"Manager, Business Analyst","company":{"id":5339,"name":"FWD","domain":"fwd.com","url":"https://alion.io/company/fwd","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":76,"open_postings":21,"ghost_share":0,"stale_share":0.952,"repost_share":0,"time_to_fill_p50_days":30,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Analytics","role_family":"Analytics","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hong Kong","Singapore"],"countries":["HK","SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":48000,"max_usd":111000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":3160},"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Confluence","optional":false},{"name":"Jira","optional":false},{"name":"Kanban","optional":false},{"name":"Scrum","optional":false}],"status":"live","first_seen_at":"2026-07-16T00:00:00Z","employer_posted_date":"2026-07-16","last_verified_at":"2026-10-22T14:06:18Z","board_verified":true,"closed_at":null,"days_open":100,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":99},"description":"About FWD Group\nFWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.\nFor more information, please visit www.fwd.com\nPURPOSE\nThis role owns the translation of platform strategy into precise, implementable requirements that enable engineering teams to deliver consistently across markets\nThe Business Analyst works closely with Platform Managers to convert high-level platform capabilities into structured, testable, and execution-ready specifications across the Omne digital platform\nKEY ACCOUNTAIBILITIES\n1. Requirements Translation & Structuring\nOwn the breakdown of platform capabilities into detailed, implementable requirements (user stories, workflows, data mappings, API-level considerations)\nEnsure all requirements are clear, unambiguous, and meet “ready for development” standards before sprint commitment\nMaintain end-to-end traceability between business needs, requirements, and delivered features\n2. Technical Alignment & Implementation Readiness\nTranslate business and platform requirements into system-level specifications aligned to engineering architecture\nWork closely with engineering teams to ensure requirements are understood, feasible, and consistently implemented\nIdentify dependencies, integration points, and data flows across platform components\n3. Delivery Support & Execution Quality\nSupport sprint execution by clarifying requirements, resolving ambiguities, and managing requirement changes\nOwn UAT readiness, including definition of test scenarios aligned to business requirements\nValidate delivered outputs against defined requirements and ensure defects are clearly documented and resolved\n4. Stakeholder Collaboration & Cross-Market Consistency\nPartner with Platform Managers, country teams, and engineering teams to ensure alignment across markets\nStandardise requirements to maximise reuse and consistency across markets while managing local variations\nFacilitate workshops to refine requirements and align stakeholders on scope and expected outcomes\n5. Continuous Improvement & Process Optimisation\nAnalyse existing processes and platform capabilities to identify improvement opportunities\nDrive improvements in requirement quality, documentation standards, and delivery efficiency\nContribute to evolving best practices for Agile delivery within the platform team\nQUALIFICATIONS / EXPERIENCE\n7+ years’ experience as a Business Analyst in digital/platform environments\nStrong experience in Agile delivery (Scrum, Kanban)\nProven ability to translate business needs into structured, high-quality requirements\nExperience working with engineering teams on system implementations, integrations, or APIs\nStrong analytical and problem-solving capabilities\nExperience in insurance or financial services is advantageous but not required\nKNOWLEDGE & TECHNICAL SKILLS\nTechnical & Domain Skills\nSolid understanding of digital platforms, system integrations, and data flows\nExperience working with user stories, acceptance criteria, and backlog management tools (e.g. Jira, Confluence)\nFamiliarity with API-driven architectures and cross-system integrations\nAbility to analyse data and validate solution outcomes against business objectives\nStakeholder & Communication Skills\nStrong stakeholder management across business and technology teams\nAble to facilitate workshops, requirement discussions, and solution walkthroughs\nClear and structured communicator, both written and verbal","description_format":"text","description_chars":3935,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Property & Casualty Insurance","Health Insurance & Benefits","Life Insurance & Annuities"],"lifecycle":[{"event":"open","at":"2026-07-16T00:00:00Z"}],"visa":[],"liveness":{"score":11,"band":"cold","label":"Long shot","p_open":1,"p_active":0.4,"p_room":0.28,"age_days":99,"expected_fill_days":30,"reasons":["conf:15","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-23T05:54:15Z"},"pay":null,"html_url":"https://alion.io/job/fwd-manager-business-analyst","json_url":"https://alion.io/job/fwd-manager-business-analyst.json","meta":{"generated_at":"2026-10-24T00:48:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1226,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5339},"rest":"https://alion.io/mcp/rest/get_company?id=5339"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffwd-manager-business-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffwd-manager-business-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffwd-manager-business-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/fwd-manager-business-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffwd-manager-business-analyst"}]}