{"id":3610722,"url":"https://alion.io/job/fx-digital-client-partner","title":"Client Partner","company":{"id":4417987,"name":"FX Digital","domain":"fxdigital.uk","url":"https://alion.io/company/fxdigital","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HubSpot","optional":false}],"status":"live","first_seen_at":"2026-11-02T10:23:20Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-03T23:09:52Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"About FX Digital\nFX Digital is a specialist Connected TV agency providing a wide range of services spanning Product Strategy, UX/UI Design, Engineering, Quality Assurance, and OTT platform delivery. Over the past decade, we have become a trusted technology partner for some of the world’s leading streaming brands including Discovery+, BritBox, ATP Media, Dyn, Eurosport, and The Premier League.\nRole Overview\nAs a Client Partner, you will play a critical role in driving FX Digital’s continued growth by identifying, qualifying, and converting new business opportunities while also nurturing and expanding existing client relationships. You will own the commercial relationship from prospecting through to successful sale and continue to act as a strategic partner after project delivery begins.\nThis role combines consultative selling, strategic account management, and commercial leadership. You will work closely with delivery teams, technical specialists, design leads, and operations to shape solutions that help our clients succeed in an increasingly competitive Connected TV landscape.\nYou will be responsible for building trusted client relationships, identifying new commercial opportunities, leading proposal and procurement processes, and delivering exceptional client experiences that reinforce FX Digital’s reputation as a leading Connected TV specialist partner.\nThis role requires a proactive, autonomous, and hospitality-driven mindset. We are looking for someone who is commercially driven but equally focused on long-term relationship building and delivering value for clients beyond the contract signature.\nYou will report directly to the Commercial Director and work closely with:\nSales Operations Manager\nDelivery and Project teams\nEngineering and Product leadership\nMarketing and Events team\nResponsibilities\nBusiness Development & Opportunity Generation\nProactively identify, qualify, and nurture new business opportunities across broadcasters, sports rights holders, streaming platforms, telcos, and OTT ecosystem partners.\nBuild and maintain a healthy sales pipeline aligned to quarterly and annual revenue targets.\nConduct outreach, discovery sessions, and consultative conversations with prospective clients.\nAttend industry conferences, networking events, and client meetings to represent FX Digital and generate opportunities.\nDevelop strategic account plans for key prospects and target clients.\nStay informed on industry trends across Connected TV, streaming, sports OTT, and platform ecosystems.\nSales Ownership & Commercial Leadership\nOwn opportunities from initial qualification through to signed agreement.\nSupport discovery workshops and leading commercial conversations with clients.\nWork collaboratively with our Sales Operations Manager to create proposals, presentations, SOWs, and commercial documentation.\nCoordinate internal stakeholders to shape compelling client solutions.\nLead procurement, commercial negotiations, and contract discussions.\nMaintain accurate forecasting, pipeline reporting, and CRM (Hubspot) hygiene.\nClient Relationship Management\nAct as the primary commercial relationship owner for assigned client accounts.\nBuild trusted long-term relationships with stakeholders across client organisations.\nIdentify opportunities for account growth, renewals, and expanded engagements.\nEnsure clients feel supported, valued, and strategically guided throughout engagements.\nConduct regular account reviews and client check-ins.\nWork closely with project teams to ensure smooth onboarding and successful delivery of projects.\nStrategic Account Growth\nDevelop account growth strategies aligned with client objectives and FX Digital capabilities.\nIdentify upsell and cross-sell opportunities across Product, Design, Engineering, QA, and Support services.\nCollaborate with delivery teams to proactively identify future opportunities.\nSupport strategic partnerships and ecosystem relationships within the OTT and CTV space.\nInternal Collaboration\nPartner closely with Engineering, Design, QA, Product, and Project Management teams during pre-sales and delivery phases.\nEnsure alignment between commercial commitments and delivery capabilities.\nWork collaboratively with marketing on thought leadership, events, and campaign initiatives.\nShare client and market insights internally to improve positioning and service offerings.\nSkills & Experience\nCommercial Acumen\nConsultative Selling\nDemonstrated ability to understand client challenges, uncover business needs, and position strategic Connected TV solutions that deliver measurable value.\nCommercial Negotiation\nExperience leading procurement discussions, pricing conversations, and contract negotiations with confidence and professionalism.\nStrategic Thinking\nAbility to identify long-term opportunities within accounts and align commercial activities with wider business objectives.\nRelationship Management\nProactive Relationship Building\nStrong interpersonal skills with the ability to build trust quickly and nurture senior stakeholder relationships over time.\nHospitality Mindset\nConsistently seeks opportunities to create exceptional client experiences and memorable “wow moments.”\nClient Partnership\nActs as a trusted advisor rather than a transactional salesperson, prioritising long-term client success.\nCommunication\nPresentation & Proposal Development\nAbility to create and deliver compelling commercial proposals and presentations tailored to client objectives.\nCross-Functional Collaboration\nComfortable working with technical, product, QA, and project teams to shape solutions and ensure alignment.\nStakeholder Management\nConfident communicating with senior decision-makers, procurement teams, and internal leadership.\nOrganisation & Autonomy\nPipeline Management\nAbility to independently manage a complex sales pipeline while maintaining accurate forecasting and follow-ups.\nSelf-Management\nHighly motivated and capable of operating autonomously in a fast-moving environment.\nAttention to Detail\nProduces accurate proposals, commercial documentation, and client communications with high standards of quality.\nQualifications\nProven experience in business development, account management, or client partnership roles (7+ years preferred).\nExperience owning and closing commercial opportunities.\nStrong understanding of digital products, streaming, OTT, or Connected TV ecosystems preferred.\nExcellent communication, negotiation, and presentation skills.\nExperience managing senior stakeholder relationships.\nSelf-motivated with strong commercial awareness and strategic thinking capabilities.\nWhy Join Us?\nAnnual profit share distributed equally across all roles and departments.\nPension contributions with Scottish Widows.\nGenerous 35 days of annual leave, including bank holidays and Christmas office shutdown.\nMonthly one-on-one Sanctus mental health coaching session.\nOptional Vitality Health Insurance with discounted Apple Watch, cinema tickets, and Amazon Prime.\nCycle-to-work scheme with up to 47% savings on a new bike.\nFlexi start time between 9am and 10am.\nEmployee referral scheme.\nRegular appraisals for feedback and growth.\nWeekly dedicated training time for personal development.\nCollaborate with prestigious global brands in media, sports, and entertainment.\nWe take great pride in our culture of acceptance, diversity and inclusion.\nComplete regular surveys to provide anonymous feedback on the business, leadership team and your role to ensure that we are doing everything we can to keep improving and making FX a great place to work.\nJoin us at our monthly Show and Tell, where team members update us on what they’ve been working on.\nGet nominated for the monthly FX Factor by your peers and get recognised for your contribution to the business.\nGet a chance to earn a £20 voucher for high project NPS scores.\nMacBook Pro on your first day at FX.\nIf you’re passionate about this role and believe you can add value, we encourage you to apply, even if your background doesn’t match the job description exactly.\nThis is a full-time role based out of our office in Old Street, London. 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