{"id":1279528,"url":"https://alion.io/job/fxconsulting-techops-engineer","title":"TechOps Engineer","company":{"id":3801651,"name":"FxConsulting","domain":"fxconsulting.in","url":"https://alion.io/company/fxconsulting","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":10000,"max_usd":25000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":4533},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Bash","optional":false},{"name":"Incident Management","optional":false},{"name":"Linux","optional":false},{"name":"MySQL","optional":false},{"name":"Python","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-08-22T07:38:37Z","employer_posted_date":null,"last_verified_at":"2026-08-22T07:38:37Z","board_verified":false,"closed_at":null,"days_open":52,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":52},"description":"About the Role :\n\nWe are looking for a TechOps Engineer with 25 years of experience to support the reliability, uptime, and day-to-day technical operations of connected vending machine systems across multiple locations. The role involves production support, deployments, incident management, troubleshooting, and operational data analysis.\n\nKey Responsibilities :\n\n- Monitor and maintain vending machine health, uptime, connectivity, and transaction reliability across locations.\n\n- Perform software deployments, installations, and configuration changes.\n\n- Troubleshoot L2 issues related to hardware, software, connectivity, payment systems, and inventory.\n\n- Monitor refill orders, stacking reports, inventory levels, and identify operational anomalies.\n\n- Handle live incidents and tickets through Helpdesk, Kapture, JIRA, or similar ticketing platforms.\n\n- Perform root-cause analysis (RCA) and ensure timely resolution of production issues.\n\n- Use SQL/MySQL to analyze downtime, transaction, refill, and inventory data.\n\n- Monitor logs, dashboards, alerts, and system performance to identify issues proactively.\n\n- Coordinate with Engineering, DevOps, Operations, Supply Chain, and Field Engineering teams for issue resolution and deployments.\n\n- Maintain incident documentation, troubleshooting procedures, and operational reports.\n\n- Identify opportunities to automate repetitive operational and troubleshooting activities.\n\nRequired Skills : \n\n- 2 - 5 years of experience in TechOps, Production Support, Application Support, Systems Operations, or a similar role.\n\n- Hands-on experience with Linux and networking fundamentals.\n\n- Good knowledge of SQL/MySQL for operational data analysis.\n\n- Experience with logs, monitoring tools, dashboards, and ticketing systems.\n\n- Good understanding of production support and incident management.\n\n- Exposure to software deployments and installations.\n\n- Python or Bash scripting experience is an added advantage.\n\n- Strong troubleshooting, analytical, communication, and problem-solving skills.\n\n- Ability to work effectively in live production/operational environments and take ownership of incidents.\n\nSkills\nLinux, SQL, Production Support, Applications Support, Network Support, MySQL, Monitoring Tools, Log Management Tools, Ticketing System","description_format":"text","description_chars":2293,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-26T02:00:24Z"}],"visa":[],"liveness":{"score":4,"band":"cold","label":"Long shot","p_open":0.4,"p_active":0.368,"p_room":0.28,"age_days":51,"expected_fill_days":16,"reasons":["seen:51","win:tail","crowd:junior"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/fxconsulting-techops-engineer","json_url":"https://alion.io/job/fxconsulting-techops-engineer.json","meta":{"generated_at":"2026-10-13T20:13:33Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":31139,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3801651},"rest":"https://alion.io/mcp/rest/get_company?id=3801651"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffxconsulting-techops-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffxconsulting-techops-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffxconsulting-techops-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/fxconsulting-techops-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffxconsulting-techops-engineer"}]}