{"id":2943570,"url":"https://alion.io/job/fyerx-microsoft-dynamics-365-customer-insights-data-cloud-architect","title":"Microsoft Dynamics 365 Customer Insights (Data Cloud) Architect","company":{"id":4451325,"name":"FyerX","domain":"fyerx.com","url":"https://alion.io/company/fyerx","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Zoho Recruit","truth_index":null},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"staff","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_company_offices","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["IN"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":94000,"max_usd":205000,"period":"year","method":"global_role_seniority_cell","sample_n":479},"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"GDPR","optional":false},{"name":"Power BI","optional":false},{"name":"Rest API","optional":false},{"name":"SQL","optional":false},{"name":"JavaScript","optional":true}],"status":"live","first_seen_at":"2026-10-20T18:04:20Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-25T13:14:52Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"This is a remote position.\nMicrosoft Dynamics 365 Customer Insights (Data Cloud) Architect\nJob Details\nEmployment Type: Contract\nWork Mode: Remote\nLocation: Offshore\nTotal Experience Required: 6 to 10 years\n Relevant Experience Required: 3+ years of dedicated architecture and implementation experience within the Microsoft Dynamics 365 Customer Insights (Data/Journeys) ecosystem\n Mandatory Certification: Microsoft Certified: Dynamics 365 Customer Insights (Journeys) Functional Consultant Associate or Power Platform Solution Architect Expert\nJob Summary\nWe are seeking an experienced Dynamics 365 Customer Insights Architect to design, secure, and optimize our enterprise Customer Data Platform (CDP) and engagement engine. The ideal candidate will orchestrate multi-source data ingestion streams, map identity resolution rules, configure calculated metrics, and establish real-time activation loops to power downstream personalization, customer segmentations, and automated marketing journeys.\nKey Responsibilities\nDesign and govern the global Customer Insights data architecture, configuring real-time data ingestion pipelines from Microsoft Dataverse, Azure Data Lake, Azure Synapse, and external third-party transactional networks.\nArchitect complex Identity Resolution rules, establishing data unification parameters, deduplication logic, match/merge profiles, and unified Customer 360 schemas.\nBuild advanced calculated insights and measures, utilizing custom SQL-based metrics, behavioral attributes, and predictive models to score customer lifetime values and churn probabilities.\nDesign high-impact, omni-channel customer journeys, configuring dynamic audience segmentation rules, real-time trigger events, and personalized content loops across communication channels.\n Establish secure platform integration blueprints, constructing data streaming flows connecting Customer Insights with Power BI dashboards, core Dynamics apps (Sales/Service), and external API endpoints.\n Enforce absolute data privacy and governance guardrails, managing role-based access controls (RBAC), multi-tenant compliance frameworks, and corporate data scrubbing rules (GDPR/CCPA).\nAudit platform operations and processing latencies, monitoring ingestion sync health, data refresh cycles, segment processing times, and API limit throttles.\nRequirements\n6 to 10 years of enterprise data engineering, CRM consulting, or marketing technology experience, with 3+ dedicated years actively designing, building, and maintaining setups explicitly on the Microsoft Dynamics 365 Customer Insights (formerly Customer Data Platform) framework.\n Strong technical mastery of Microsoft Dataverse, Power Platform structures, Azure data ecosystem tools (Data Lake, Synapse), SQL, advanced segmentation logic, and REST APIs.\nDeep structural understanding of big data concepts, semantic data modeling, customer lifecycle matrices, identity resolution strategies, and cloud governance frameworks.\nMandatory certification: Microsoft Certified: Dynamics 365 Customer Insights Associate or Power Platform Solution Architect Expert.\nPreferred Qualifications\nPrior experience implementing Azure AI/ML studio integrations to feed custom predictive models directly into Customer Insights profile grids.\nFamiliarity with real-time web/mobile tracking integrations utilizing JavaScript SDKs or enterprise tag management 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