{"id":2902491,"url":"https://alion.io/job/fynd-adoption-specialist-12","title":"Adoption Specialist - 1/2","company":{"id":37212,"name":"Fynd","domain":"fynd.com","url":"https://alion.io/company/fynd","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Keka","truth_index":{"grade":"B","score":75,"open_postings":10,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Navi Mumbai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":5500,"max_usd":12000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":19},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Physical AI","optional":false}],"status":"live","first_seen_at":"2026-09-28T11:11:25Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-10-26T06:46:59Z","board_verified":true,"closed_at":null,"days_open":27,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":27},"description":"Fynd is a frontier technology company. We started at the intersection of technology and retail because that is where technology was the least available. Over the years, we became one of India’s largest retail technology platforms. But retail was the entry point, not the boundary.\nToday, Fynd builds intelligent software that runs business operations. Not tools that help people work faster, but systems that absorb entire functions: manufacturing, marketing, logistics, commerce, quality control. We sit inside our customers’ businesses, harvest deep domain context, and build AI systems that operate autonomously. We are expanding from retail into manufacturing, generative media, physical AI, and healthcare.\nAbout Granary\nGranary is the technology and operational backbone powering Reliance Retail’s grocery ecosystem. It supports inventory management, replenishment, fulfillment, supply chain operations, merchandising, pricing, store operations, customer experience, and omnichannel commerce across JioMart and grocery retail channels.\nRole Overview\nWe are looking for a Granary Adoption Generalist to drive adoption, rollout, and effective usage of Granary capabilities across business and operations teams.\nThis role will work closely with business users, operations teams, product, engineering, and support teams to ensure new platform capabilities are understood, adopted, and embedded into day-to-day ways of working. The ideal candidate should be hands-on, structured, and comfortable working across multiple stakeholders to support training, rollout, issue triage, feedback collection, and operational improvement.\nWhat will you do at Fynd?\nDrive adoption of Granary capabilities across grocery retail, supply chain, fulfillment, merchandising, store operations, and commerce teams.\nTranslate business objectives into executable platform roadmaps in partnership with Product and business teams.\nCollaborate with Product leadership to shape platform capabilities based on user needs, operational realities, and adoption feedback.\nDrive alignment between business priorities and platform investments by capturing requirements, impact, dependencies, and adoption readiness.\nSupport rollout planning, user communication, training, SOP creation, and adoption readiness.\nWork with business users to understand operational challenges, usage gaps, and adoption blockers.\nCoordinate UAT, release readiness, hypercare, and post-launch support for new features and workflows.\nTrack adoption metrics, user feedback, issues, and operational impact.\nPartner with product and engineering teams to translate user feedback into actionable improvements.\nSupport issue triage by coordinating between business, operations, support, and technology teams.\nPrepare adoption dashboards, status updates, process notes, and stakeholder communication.\nHelp standardize ways of working so platform capabilities are used consistently across teams and locations.\nSome Specific Requirements\nRequired\n3+ years of experience in business operations, product operations, platform adoption, program coordination, business analysis, or implementation support.\nUnderstanding of retail, grocery, supply chain, fulfillment, commerce, store operations, or omnichannel workflows.\nExperience working with business users and technology/product teams.\nStrong coordination, documentation, follow-up, and communication skills.\nAbility to understand operational problems and translate them into clear requirements or action items.\nComfort working in a fast-paced, multi-stakeholder environment.\nStrong ownership mindset and attention to detail.\nWillingness to work from the office 5 days a week, with 3 days at RCP and 2 days at the Andheri office.\nPreferred\nGrocery retail or omnichannel commerce experience.\nExposure to inventory, replenishment, fulfillment, merchandising, pricing, or store operations platforms.\nExperience with UAT, rollout, hypercare, release support, or production issue tracking.\nFamiliarity with SOPs, training material, dashboards, and adoption reporting.\nExposure to Agile ways of working or enterprise technology programs.\nWhat do we offer?\nGrowth\nGrowth knows no bounds, as we foster an environment that encourages creativity, embraces challenges, and cultivates a culture of continuous expansion. We are looking at new product lines, international markets and brilliant people to grow even further. We teach, groom and nurture our people to become leaders. You get to grow with a company that is growing exponentially.\nFlex University\nWe help you upskill by organising in-house courses on important subjects\nLearning Wallet: You can also do an external course to upskill and grow, we reimburse it for you.\nCulture\nWe believe in building strong teams and lasting connections.\nRegular community engagement and team-building activities\nBiannual events to celebrate achievements, foster collaboration, and strengthen our workplace culture\nWellness\nMediclaim policy for you + parents + spouse + kids\nExperienced therapist for better mental health, improve productivity & work-life balance\nWe work from the office 5 days a week to promote collaboration and teamwork. This role requires the candidate to work 3 days a week from RCP and 2 days a week from the Andheri office.","description_format":"text","description_chars":5262,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["E-commerce Platforms","Retail & Shop Systems"],"lifecycle":[{"event":"open","at":"2026-10-20T06:58:10Z"}],"visa":[],"liveness":{"score":30,"band":"fade","label":"Fading","p_open":1,"p_active":0.537,"p_room":0.55,"age_days":27,"expected_fill_days":24,"reasons":["conf:3","stale_co","velocity","win:tail","comp:junior"],"computed_at":"2026-10-26T05:57:25Z"},"pay":null,"html_url":"https://alion.io/job/fynd-adoption-specialist-12","json_url":"https://alion.io/job/fynd-adoption-specialist-12.json","meta":{"generated_at":"2026-10-26T09:33:06Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12938,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":37212},"rest":"https://alion.io/mcp/rest/get_company?id=37212"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffynd-adoption-specialist-12"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffynd-adoption-specialist-12"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffynd-adoption-specialist-12"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/fynd-adoption-specialist-12\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffynd-adoption-specialist-12"}]}