{"id":2641942,"url":"https://alion.io/job/g-adventures-inside-sales-manager","title":"Inside Sales Manager","company":{"id":9233,"name":"G Adventures","domain":"gadventures.com","url":"https://alion.io/company/g-adventures","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":5,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":56,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":71000,"max_usd":144000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":119},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-15T19:07:37Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-17T20:34:32Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"About Us\nLet’s go on an adventure together!\nHey there, we’re G Adventures. We’re one of the world’s leading small group travel companies, and we’ve always believed that travel isn’t just about where you go - it’s about how it changes you.\nFor the last 35 years, we’ve set out to do things differently. No cookie-cutter tours. No giant buses or cruise ships. And not to mention, as few selfie sticks as possible. Just real humans, travelling your heart out across the world with open minds and a non-stop desire to make our planet better, simply by exploring it.\nAt G Adventures, our DNA (or GNA, if you will) is built on belonging - where bringing your authentic self to work every day isn’t just accepted, it’s downright celebrated. For our office crew - you wanna rock a t-shirt with your dog’s face on it? We say go for it. For our Chief Experience Officers - you wanna hit the road and call some of the most epic places on Earth your home office? We love that - and we’ve got you. Wanna spend your days with people you genuinely like? Us too - and we’re pretty sure you’ll fit right in, wherever that is.\nNow about that career of yours - this is the kind of place where you can spread your wings and truly grow into your role. The best part? You get to do it all alongside a passionate, freakishly talented, one-of-a-kind bunch excited to produce top-notch work and spread a ridiculous amount of goodness at the same time.\nFeel like this could be the right fit? We think so too, and we’re already way too excited to meet you.\nAbout the Role\nThe Manager, Inside Sales leads and develops a high-performing sales team to achieve revenue and customer service targets. This role drives strategic sales planning, performance management and cross-functional collaboration to support business growth. The role ensures operational excellence, compliance and continuous team development while fostering a positive and motivated work culture.\nThis role is based out of the UK office , where a set number of days is required in office as determined by the region.\nKey Duties & Responsibilities\nPeople Management and Leadership\nLead, coach, and develop team members to enhance skills, performance, and professional growth, while championing company culture, engagement, and core values.\nDirect and guide the regional management team to ensure alignment with company goals and objectives.\nOrganize and facilitate regular team meetings to communicate priorities, share updates, and encourage collaboration.\nOversee recruitment processes, reviewing application assessments and making hiring recommendations.\nManage performance cycles, including regular evaluations, corrective actions, and coaching to address underperformance.\nIdentify high-potential employees and develop succession plans to ensure leadership continuity within the sales team.\nAdminister team incentive and rewards programs to recognize and motivate high performance.\nTake accountability for the Inside Sales team’s ability to deliver exceptional customer service, achieve sales conversions, and promote ancillary products (e.g., Air, Insurance).\nActively participate as a dependable member of the Inside Sales Global Management Team, fostering teamwork, building relationships, and supporting business improvement initiatives.\nStrategic Planning and Performance Management\nDevelop and implement sales strategies aligned with company goals to drive revenue growth and market share expansion.\nLead forecasting and budgeting processes for the Inside Sales team, ensuring targets are realistic and aligned with business objectives.\nAnalyze sales performance data and market trends to identify opportunities for improvement and areas of risk.\nLeverage CRM and analytics tools to monitor pipeline health, KPIs, and conversion rates, providing actionable insights to leadership.\nCross-Functional Collaboration and Communication\nCollaborate effectively with regional management and cross-functional teams to ensure alignment on operational goals.\nFacilitate communication between the Inside Sales team and other departments to streamline processes and resolve operational issues.\nPartner with Marketing, Product, Finance and Customer Operations teams to support campaigns, product launches, and enhance customer experience.\nOperations and Planning\nManage Workday scheduling and workforce planning to optimize team availability and productivity.\nPlan strategically for future team needs and growth to support evolving business demands.\nEnsure the team maintains comprehensive knowledge of company products, systems, and services to maximize sales conversion and customer satisfaction.\nDemonstrate a thorough operational understanding of the complete end-to-end value chain and product complexity.\nSupport regional travel style training and related operational requirements to align with organizational standards.\nCompliance and Risk Management\nEnsure the team adheres to all regulatory requirements and company policies related to sales practices and customer data protection.\nMonitor and mitigate risks related to sales operations, including contract compliance and ethical standards.\nSkills & Experience\nMinimum of 5 years of sales and people management experience.\nAt least 5 years of contact centre experience.\nExtensive experience in travel sales or a related industry.\nDemonstrated ability to manage and develop high-performing sales teams.\nStrong performance management capabilities, including coaching and conducting performance reviews.\nProficiency in sales and CRM tools to monitor and analyze sales performance.\nExcellent communication and decision-making skills, with the ability to multitask effectively.\nRight to Work in UK \nLive within commutable distance to our office (EC1V)\nWhat Do We Offer You?\nCompetitive Total Rewards Package, including exclusive travel perks!\nAdditional days off, including on your birthday!\nVacation time for you to recharge\nEnhanced Parental Leave\nMeaningful Employee Recognition Program\nLearning and Growth Opportunities\nEmployee Resource Groups\n*Applicable based on location*\nArtificial intelligence (AI) tools may be used to support the administrative processing of applications, such as organizing and formatting applicant information. AI is not used to screen, assess, or select applicants. All hiring decisions are made by our recruitment team.\nG Adventures is an equal opportunity employer committed to fostering a diverse and inclusive work environment. 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