{"id":1920140,"url":"https://alion.io/job/g4s-patrol-supervisor","title":"Patrol Supervisor","company":{"id":1813964,"name":"G4S","domain":"g4s.com","url":"https://alion.io/company/g4s-com","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Recruitee","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Accra, Ghana"],"countries":["GH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":11000,"max_usd":25000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":6390},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-08T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-09-08T00:00:00Z","board_verified":false,"closed_at":null,"days_open":44,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":44},"description":"Patrol SupervisorCompany: G4S\nLocation: Accra, Ghana\nEmployment Type: Full Time\nCompany Profile\nG4S is a global leader in integrated security solutions, helping organisations, businesses and communities protect what matters most. We combine highly trained people, operational expertise and technology to deliver reliable security services and maintain safe, secure environments.\nWe are seeking a disciplined, proactive and experienced Patrol Supervisor to join our team in Accra. The successful candidate will provide strong field leadership, maintain operational standards and ensure that security personnel consistently meet G4S and client requirements.\n Latest Career Advice UN Jobs in Ghana: UNDP, UNICEF & More Explained Oct 1, 2026 \n Driver Jobs in Ghana: Land a Driving Role Fast Sep 30, 2026 \n NGO Jobs in Ghana: Where to Find & How to Apply Sep 29, 2026 \n Jobs in Ghana: The Complete Guide to Finding Work Sep 28, 2026 \n Job Summary\nThe Patrol Supervisor provides direct field leadership and oversight of G4S Security Officers across assigned sectors.\nOperating a company-issued patrol vehicle or motorcycle, the Patrol Supervisor conducts regular and unannounced site inspections, evaluates officer performance, verifies compliance with post orders and ensures effective shift coverage.\nThe role also serves as a senior tactical response position during major incidents, including security breaches, alarms, medical emergencies and other critical situations.\nThe successful candidate will maintain accurate operational records, complete and verify timesheets, address staffing challenges, coach security personnel and ensure that G4S consistently delivers high standards of service and contract compliance.\n ✓ Supercharge Your Job Search Stand out to employers and get the most out of Jobs.com.gh. Complete these 4 quick steps: \n Register as a Candidate or sign in if you already have an account. \n Complete Your Profile Add your professional and contact details. \n Upload or Update Your CV Keep your latest CV ready for applications. \n Upgrade Your CV for Free Use our premium CV templates at no cost. \n Key Responsibilities\n1. Guard ManagementConduct scheduled and unannounced field inspections at assigned security posts.\nAssess officers’ alertness, appearance, uniform standards, equipment readiness and compliance with Post Orders.\nMonitor officers’ performance and document incidents, infractions and procedural deviations accurately.\nAddress performance issues promptly through coaching, corrective action and appropriate disciplinary measures in accordance with G4S policies.\nEnsure security officers understand and follow site-specific Standard Operating Procedures (SOPs).\nConfirm that officers understand emergency response and evacuation procedures.\nMaintain professional relationships with security officers while enforcing operational standards and accountability.\nIdentify training and development needs and communicate them to the appropriate management team.\n2. Operational Administration & SchedulingManage shift handovers, officer check-ins and muster parades to maintain effective post coverage.\nMonitor attendance and promptly address absences, call-outs, late arrivals and no-shows.\nCoordinate immediate staffing solutions to minimise gaps in security coverage.\nVerify physical and digital timesheets for accuracy before submission and approval.\nComplete required timesheet and attendance documentation accurately and on time.\nReview daily activity reports, occurrence books and shift logs to ensure completeness and accuracy.\nConduct initial site orientation, onboarding and practical briefings for newly assigned security personnel.\nEnsure officers receive and understand relevant client instructions, site procedures and operational updates.\n3. Incident Command & Emergency ResponseRespond promptly to serious alarms, security breaches, medical emergencies, accidents, structural emergencies and other critical incidents.\nAssume appropriate on-site leadership during major incidents until relieved by senior management or emergency authorities.\nAssess situations quickly and take appropriate action to protect people, property and assets.\nCoordinate with security officers, clients, emergency services and G4S management during incident response.\nPreserve relevant evidence and ensure CCTV footage, statements, photographs and other supporting information are properly identified and retained.\nOversee the preparation of clear, accurate and comprehensive incident reports.\nEscalate serious incidents through the appropriate G4S reporting channels without delay.\nConduct post-incident reviews and recommend corrective or preventive measures where appropriate.\n4. Client Service & Contract ComplianceMaintain professional communication with clients and respond promptly to operational concerns.\nConduct site inspections to confirm that security services meet contractual requirements.\nIdentify service gaps and implement appropriate corrective actions.\nReport recurring operational issues to management and recommend practical solutions.\nPromote G4S service standards and maintain a professional presence when representing the company at client locations.\nSupport management in maintaining strong client relationships and customer satisfaction.\nKey Skills & Competencies\nThe successful candidate should demonstrate:\nStrong leadership and supervisory skills.\nExcellent situational awareness and decision-making ability.\nStrong discipline and personal integrity.\nEffective communication and interpersonal skills.\nAbility to enforce standards while treating employees fairly and professionally.\nStrong conflict-resolution and de-escalation skills.\nAbility to manage employee grievances objectively and appropriately.\nStrong organisational and time-management skills.\nAbility to work effectively under pressure.\nGood understanding of security procedures and operational risk.\nStrong report-writing and documentation skills.\nAbility to use basic digital tools for reporting, scheduling and record management.\nQualifications & Experience\nMinimum 3 years’ progressive experience in the private security industry.\nAt least 1 year of experience in a team-lead, supervisory or similar field leadership position.\nHigh school diploma or equivalent qualification required.\nAdditional training or certification in security management, emergency response, first aid, occupational safety or related areas will be an advantage.\nMust possess a valid Ghana Card.\nMust possess a valid and clean driver’s licence.\nA valid motorcycle endorsement/licence will be required where the role involves operating a company motorcycle.\nLeadership & Physical Requirements\nCommand PresenceDemonstrate confidence, professionalism and authority when leading security personnel.\nMaintain discipline and accountability across assigned sites.\nEarn the respect of security officers, clients and members of the public through professional conduct.\nPhysical & Operational ReadinessRemain physically capable of conducting frequent site inspections and responding to incidents across assigned sectors.\nWork flexible shifts, including nights, weekends and public holidays where operational requirements demand.\nRemain available to respond to urgent operational situations.\nOperate company vehicles or motorcycles safely and responsibly when required.\nReport Writing & Documentation\nThe Patrol Supervisor must produce clear, factual and timely operational documentation, including:\nIncident reports.\nDaily activity reports.\nTimesheets and attendance records.\nShift handover records.\nInspection and audit reports.\nOfficer performance documentation.\nOther security and operational reports required by G4S or its clients.\nApplication Deadline: 27 September 2026\nHow to Apply\nApply online by clicking on the application button.\n\n RelatedSHARE with someone special:","description_format":"text","description_chars":7848,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Ghana","iso":"GH","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-05T17:25:00Z"}],"visa":[],"liveness":{"score":16,"band":"cold","label":"Long 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