{"id":712853,"url":"https://alion.io/job/gainsight-executive-assistant-2","title":"Executive Assistant","company":{"id":2860,"name":"Gainsight","domain":"gainsight.com","url":"https://alion.io/company/gainsight","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"staff","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sacramento, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":110000,"max":125000,"currency":"USD","period":"year","gross":null,"usd_annual":125000},"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false}],"status":"live","first_seen_at":"2026-08-28T14:24:19Z","employer_posted_date":"2026-08-28","last_verified_at":"2026-10-20T04:40:21Z","board_verified":true,"closed_at":null,"days_open":52,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":52},"description":"We’re building the AI-driven future of customer success, from retention to growth!\nWe’re building the AI-driven future of customer success, from retention to growth! Gainsight is the AI-powered retention engine behind the world’s most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer journey from onboarding to outcomes to advocacy. More than 2,000 companies trust Gainsight’s applications and AI agents to drive learning, adoption, community connection, and success for their customers. To explore how our suite of solutions is shaping the future of customer success, check out the link.\nAbout This Role:\nWe're looking for a full-time Executive Assistant in the San Francisco Bay area to join our Executive Assistant team. You'll report to the Senior Manager, Talent Development.\nIn this role, you’ll play a key role in maximizing the effectiveness and impact of Gainsight’s CEO by ensuring seamless day-to-day operations, proactively managing priorities, and serving as a trusted partner. You’ll anticipate needs, navigate competing priorities, and create the structure that allows the CEO to remain focused on Gainsight’s highest-impact business initiatives. This is a great opportunity for someone who thrives in a fast-paced, global, and constantly evolving environment and enjoys working cross-functionally. The ideal candidate brings exceptional skills in executive partnership, complex calendar and travel management, prioritization, and operational execution. This role is remote with the expectation that you will be on-site at our San Francisco location whenever the CEO is present. However, there is flexibility to work from home when they are traveling or out of the office.\n What You'll Do:\nManage the CEO's time and priorities, keeping the calendar aligned to the highest-value business priorities and proactively resolving conflicts.\n\nOwn seamless operational execution - travel, expenses, meetings, logistics, and follow-ups completed accurately, proactively, and on time.\n\nKeep the CEO prepared and supported, ensuring the right context, materials, and information are in hand ahead of key meetings and decisions.\n\nBuild strong, trusted relationships across the Executive Leadership Team, Board, customers, partners, and key internal stakeholders.\n\nContinuously improve processes, including thoughtful use of AI and technology to reduce administrative burden and boost productivity.\n\nThis role may require occasional travel (up to 30%) for leadership meetings, company events, or other business needs. This is not a complete list of responsibilities, and the scope of the role may evolve with the needs of the CEO and business.\nWhat We're Looking For:\nMust be located in the Bay area\n\n10+ years of experience as an Executive Assistant, including 3-5 years of experience directly supporting a CEO, ideally within a fast-paced, global organization.\n\nDemonstrated ability to operate as a trusted partner to a CEO, with exceptional judgment, discretion, anticipation, and the ability to understand and prioritize business needs.\n\nExpert-level experience managing highly complex executive calendars, including multiple time zones, shifting priorities, and high-volume internal and external engagements.\n\nExtensive experience coordinating complex domestic and international travel, including last-minute changes, visas, detailed itineraries, and executive-level logistics.\n\nStrong experience managing executive expenses with exceptional accuracy, organization, and attention to detail.\n\nExceptional written and verbal communication skills, with the ability to confidently interact with senior executives, Board members, customers, partners, and teammates at all levels.\n\nExceptional follow-through, organization, prioritization, and attention to detail, with a strong sense of urgency and the ability to remain composed when priorities shift.\n\nHighly professional and polished, with demonstrated experience handling confidential and sensitive information with discretion.\n\nLeverages AI and emerging technology to enhance day-to-day effectiveness, streamline administrative workflows, improve meeting preparation and follow-up, organize information, draft communications, and identify opportunities to save time and operate more efficiently.\n\nNice-to-have skills or experience:\nExperience supporting a CEO within a SaaS, technology, or private equity-backed organization.\n\nWhy You’ll Love It Here:\nGainsight is a place where innovation is shaped through collaboration, curiosity, and a shared focus on solving real-world problems. With a growing suite of products across customer success, product experience, community, education, and AI-powered relationship intelligence, we continue to evolve with the needs of our customers. When people with diverse strengths, a strong sense of community, and true passion for our mission come together, they drive greater impact and create lasting value. What underpins it all is a culture that offers the stability, trust, and support that people need - not just to do the job, but to show up as themselves and feel connected to the work they do. Gainsters love working here for several reasons. Here are a few:\nOur Compensation and Benefits: At Gainsight, we believe great work happens when teammates feel fully supported.\n The starting base salary range for this role is $110,000- $125,000 USD annually. Actual compensation may vary based on factors such as skills, experience, and location. In addition to base pay, this role is eligible for an annual bonus and participation in Gainsight’s equity program.\n\nWe offer a comprehensive benefits package including fully covered medical premiums (employee-only), flexible PTO, 401(k) plan, dental and vision coverage, and remote work options. Additional benefits include a $10,000 lifetime fertility stipend and access to coworking spaces around the globe. You'll also enjoy dedicated Recharge Holidays - one long weekend each quarter to relax and reset.\n\nOur Core Values: We are guided by our values and our mission to be living proof you can win in business while being Human-First. Learn morehere.\nOur Growth Opportunities: From mentoring to career development opportunities, we’re passionate about helping our teammates learn, grow, and thrive.\nOur Parody Videos: No explanation needed. Just watch themhere!\nIf this sounds like the right role for you, we’d love to hear from you.\nAdditional Information:\nWe’re committed to creating an inclusive, fair, and transparent hiring process. As an equal opportunity employer, we celebrate diversity and are committed to creating a welcoming experience for all candidates.\nIf you require accommodations or have questions about how your personal data will be used during the hiring process, please contact .\nIf you are based in San Francisco, we will consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance.","description_format":"text","description_chars":6981,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Company events","Equity","Growth opportunities"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["CRM Software","Customer & Retention Analytics","Customer Support & Help Desk Software"],"lifecycle":[{"event":"open","at":"2026-09-11T05:11:58Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 5","filings_12m":5,"filings_prev_12m":0,"green_card_filings_12m":0,"median_offered_wage_usd":207500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":32,"band":"fade","label":"Fading","p_open":1,"p_active":0.708,"p_room":0.45,"age_days":52,"expected_fill_days":28,"reasons":["conf:1","win:tail"],"computed_at":"2026-10-20T05:45:00Z"},"pay":{"stated_usd_annual":125000,"is_top_pay":true},"html_url":"https://alion.io/job/gainsight-executive-assistant-2","json_url":"https://alion.io/job/gainsight-executive-assistant-2.json","meta":{"generated_at":"2026-10-20T07:39:08Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8037,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2860},"rest":"https://alion.io/mcp/rest/get_company?id=2860"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgainsight-executive-assistant-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgainsight-executive-assistant-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgainsight-executive-assistant-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/gainsight-executive-assistant-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgainsight-executive-assistant-2"}]}