{"id":3336696,"url":"https://alion.io/job/gainsight-executive-assistant-4","title":"Executive Assistant","company":{"id":2860,"name":"Gainsight","domain":"gainsight.com","url":"https://alion.io/company/gainsight","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":[],"countries":[],"hiring_countries":["MX"],"hiring_countries_total":1,"salary":{"min":40000,"max":43000,"currency":"USD","period":"year","gross":null,"usd_annual":43000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false}],"status":"live","first_seen_at":"2026-10-27T12:45:52Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-11-01T03:41:43Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"We’re building the AI-driven future of customer success, from retention to growth!\nWe’re building the AI-driven future of customer success, from retention to growth! Gainsight is the AI-powered retention engine behind the world’s most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer journey from onboarding to outcomes to advocacy. More than 2,000 companies trust Gainsight’s applications and AI agents to drive learning, adoption, community connection, and success for their customers. To explore how our suite of solutions is shaping the future of customer success, check out the link.\nAbout This Role:\nWe’re looking for a full time People Operations Partner to join our People Operations team collaborating closely with the Senior Manager, Center of Excellence. This is a remote role based in Mexico City, Mexico, and employment will be managed through Remote, our Employer of Record.\nIn this role, you’ll play a key role in strengthening data-driven decision-making across the People function by delivering dashboards, compliance reports, and insights that support business decisions, board reporting, and people program strategies. This is a great opportunity for someone who thrives in a detail-oriented, analytical environment and enjoys working cross-functionally with teams like Teammate Success, People Strategy Partners, and senior leadership. The ideal candidate brings strong skills in data analysis, reporting, and HR systems.\nWhat You'll Do:\nManage executive calendars, including scheduling and prioritizing meetings, events, and calls.\n\nCoordinate logistics for meetings, ensuring all necessary materials and resources are prepared in advance.\n\nOrganize travel arrangements when needed, ensuring seamless itineraries and addressing last-minute changes.\n\nManage expense reports: track and submit expense reports accurately and on time.\n\nHandle confidential information with discretion and maintain a high level of professionalism.\n\nThis is not a complete list of responsibilities, and the scope of the role may evolve with the needs of the team and business. This role will require global travel up to 20-30% of the time for team meetings, training, or company events.\n What We're Looking For:\n5+ years of related experience and a Bachelors degree (or equivalent experience), required\n\n5+ years as an Executive Assistant, supporting C-level executives\n\n5+ years coordinating high-volume global travel and calendar management across global time zones, with a focus on efficiency and attention to detail\n\n3+ years G-suite experience\n\nWhy You’ll Love It Here:\nGainsight is a place where innovation is shaped through collaboration, curiosity, and a shared focus on solving real-world problems. With a growing suite of products across customer success, product experience, community, education, and AI-powered relationship intelligence, we continue to evolve with the needs of our customers. When people with diverse strengths, a strong sense of community, and true passion for our mission come together, they drive greater impact and create lasting value. What underpins it all is a culture that offers the stability, trust, and support that people need - not just to do the job, but to show up as themselves and feel connected to the work they do. Gainsters love working here for several reasons. Here are a few:\nOur Compensation and Benefits: At Gainsight, we believe great work happens when teammates feel fully supported.\nThe starting base salary range for this role is 43000 USD equivalent, paid in Mexican pesos via Remote. Actual compensation may vary based on factors such as skills, experience, and location.\n\nWe offer a comprehensive benefits package including a corporate performance bonus and a Christmas bonus (Aguinaldo) per local requirements. Benefits are administered through Remote, including medical, dental, vision, and other local statutory benefits. Teammates also enjoy Flexible PTO.\n\nOur Core Values: We are guided by our values and our mission to be living proof you can win in business while being Human-First. Learn morehere.\nOur Growth Opportunities: From mentoring to career development opportunities, we’re passionate about helping our teammates learn, grow, and thrive.\nOur Parody Videos: No explanation needed. Just watch themhere!\nIf this sounds like the right role for you, we’d love to hear from you.\nAdditional Information:\nWe’re committed to creating an inclusive, fair, and transparent hiring process. As an equal opportunity employer, we celebrate diversity and are committed to creating a welcoming experience for all candidates.\nIf you require accommodations or have questions about how your personal data will be used during the hiring process, please contact  .\nIf you’re applying for a role through an Employer of Record (EOR) or contractor arrangement, please note that employment terms and benefits are managed by the EOR or may not apply to non-EOR contractors.","description_format":"text","description_chars":4978,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Company events","Growth opportunities"],"hiring_locations":[{"name":"Mexico","iso":"MX","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["CRM Software","Customer & Retention Analytics","Customer Support & Help Desk Software"],"lifecycle":[{"event":"open","at":"2026-10-27T14:08:10Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":3,"expected_fill_days":34,"reasons":["conf:0","velocity","win:early"],"computed_at":"2026-10-31T05:58:55Z"},"pay":{"stated_usd_annual":43000,"is_top_pay":false},"html_url":"https://alion.io/job/gainsight-executive-assistant-4","json_url":"https://alion.io/job/gainsight-executive-assistant-4.json","meta":{"generated_at":"2026-11-01T04:10:07Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6448,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2860},"rest":"https://alion.io/mcp/rest/get_company?id=2860"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgainsight-executive-assistant-4"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgainsight-executive-assistant-4"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgainsight-executive-assistant-4"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/gainsight-executive-assistant-4\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgainsight-executive-assistant-4"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3336696}},{"tool":"search_jobs","arguments":{"company":"gainsight.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3336696},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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