{"id":4259209,"url":"https://alion.io/job/gainwell-technologies-technical-writer","title":"Technical Writer","company":{"id":7103,"name":"Gainwell Technologies","domain":"gainwelltechnologies.com","url":"https://alion.io/company/gainwell-technologies","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Product","role_family":"Product","seniority":null,"employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["India"],"countries":["IN"],"hiring_countries":["IN"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false}],"status":"live","first_seen_at":"2026-11-13T14:35:45Z","employer_posted_date":null,"last_verified_at":"2026-11-13T14:35:45Z","board_verified":false,"closed_at":null,"days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"This role is strictly involved in business analysis, requirements documentation, and healthcare reference data support activities and does not involve direct access to Protected Health Information (PHI), Personally Identifiable Information (PII), or any secured or confidential client data. The work is limited to analysis of healthcare claims, reference code sets, and system configurations using governed datasets and does not include handling or processing of sensitive health or personal information.\n\nAs a Technical Writer at Gainwell, you will be responsible for creating, updating, and maintaining technical documentation, including manuals, system guides, online help systems, and developer guides. You will have a strong understanding of technical subjects, excellent writing skills, and the ability to convey complex information clearly and concisely. This role is strictly involved in documenting the product and does not involve access to Protected Health Information (PHI) and Personally Identifiable Information (PII) or any secured/confidential client data. The work is limited to documentation of the product and does not include handling or processing of sensitive health information.\n\nYour role in our mission:\n\nDomain Expertise & Essential Job Functions:\nDevelop and Maintain Documentation:\nCreate, edit, and manage guides, technical manuals, release notes, online help, and other documentation for healthcare products.\nEnsure all documentation is clear and concise.\nUpdate documentation to reflect new features, enhancements, and changes in the products.\nCollaborate with Cross-Functional Teams:\nUtilize MadCap Flare:\nLeverage MadCap Flare to create and manage documentation projects.\nEnsure consistent use of styles, templates, and formatting across all documentation.\nVersion Control and Management:\nImplement and manage version control processes for documentation.\nTrack changes and maintain documentation history for reference and audit purposes.\nQuality Assurance:\nReview and edit documentation for accuracy, completeness, and compliance with company standards.\nConduct usability testing to ensure documentation meets the needs.\nContinuous Improvement:\nStay updated with industry trends and best practices in technical writing and healthcare.\nPropose and implement improvements to documentation processes and tools.\n\nWhat we're looking for:\n\nBasic Qualifications:\nBachelor's degree in management, computer science, information systems, or related field preferred\nAn ability to work independently across multiple projects, and to meet deadlines.\nAn ability to rapidly grasp and apply complex business and technical concepts.\nEntrepreneurial in your approach and able to work with minimal supervision.\nMust have a sound understanding of the software development and software test lifecycle.\nMust have a sound understanding of the Agile methodology.\nAbility to communicate easily with a diverse group of people.\n\nOther Qualifications:\nGood technical design skills\nGood communication skills to communicate with customers, support personnel, and management.\nGood analytical and problem-solving skills\nGood organization skills to balance and prioritize work.\nAbility to handle multiple tasks simultaneously and switch between tasks quickly.\nAbility to work independently and as part of a team.\n\nWhat you should expect in this role:\nLocation - Remote\nShift Timings - 2 to 11 PM\nSkills\nAgile, MadCap Flare, Technical Writing","description_format":"text","description_chars":3441,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Digital Government","Revenue Cycle & Medical Billing","Health Data & Interoperability"],"lifecycle":[{"event":"open","at":"2026-11-13T14:35:45Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":23,"reasons":["seen:0","velocity","win:early","comp:brand"],"computed_at":"2026-11-14T05:58:10Z"},"pay":null,"html_url":"https://alion.io/job/gainwell-technologies-technical-writer","json_url":"https://alion.io/job/gainwell-technologies-technical-writer.json","meta":{"generated_at":"2026-11-14T12:48:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12644,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7103},"rest":"https://alion.io/mcp/rest/get_company?id=7103"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgainwell-technologies-technical-writer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgainwell-technologies-technical-writer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgainwell-technologies-technical-writer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/gainwell-technologies-technical-writer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgainwell-technologies-technical-writer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4259209}},{"tool":"search_jobs","arguments":{"company":"gainwelltechnologies.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4259209},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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