{"id":3422864,"url":"https://alion.io/job/galaxy-digital-site-reliability-engineer-data-centers","title":"Site Reliability Engineer (Data Centers)","company":{"id":12610,"name":"Galaxy Digital","domain":"galaxy.com","url":"https://alion.io/company/galaxy","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":92,"open_postings":30,"ghost_share":0,"stale_share":0.133,"repost_share":0,"time_to_fill_p50_days":85,"computed_at":"2026-10-29T05:49:05Z"}},"role":"DevOps","role_family":"DevOps","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":81000,"max_usd":164000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":413},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"Outlook","optional":false},{"name":"Windows","optional":false},{"name":"HPC","optional":true},{"name":"PowerShell","optional":true},{"name":"Python","optional":true},{"name":"Tokenization","optional":true}],"status":"live","first_seen_at":"2026-10-28T17:29:47Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-10-29T18:57:27Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Who We Are:\n\nGalaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, growing the economy that runs on code. Galaxy delivers the onchain infrastructure that connects institutions to digital assets, including trading, advisory, asset management, staking, self-custody, and tokenization. Galaxy also develops and operates data center infrastructure to power AI and HPC workloads. Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity, positioning it among the largest and fastest-growing data center developers in North America.\nThe Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia.\nAdditional information about Galaxy's businesses and products is available on www.galaxy.com.\nWhat We Value:\nWe are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.\nSeek Excellence.\nBe Selective To Be Effective.\nBe Highly Aligned, Loosely Coupled.\nDisagree Transparently.\nEncourage Independent Decision-Making.\nBuild Dream Teams.\nWho You Are: \nYou are a hands-on technical professional who enjoys working directly with enterprise infrastructure and helping colleagues solve IT problems. At Galaxy’s Tier 4 AI data center in Afton, Texas, you will work closely with Site Reliability Engineering and Network Engineering to deploy and maintain high-density GPU compute and high-performance networking infrastructure. You are comfortable troubleshooting servers, physical connectivity, Windows and macOS endpoints, and day-to-day employee technology issues. You follow documented procedures, communicate clearly, and are eager to grow your networking, systems administration, and infrastructure engineering skills.\nWhat You'll Do: \nSite Reliability Engineer (SRE) works to execute infrastructure deployments, maintain server and network hardware, troubleshoot physical connectivity, and support data center reliability. It also serves as an on-site IT support resource for Windows and macOS devices, endpoint management, account administration, and general technical troubleshooting.\nKey Responsibilities: \nNetwork Cabling & Connectivity \nInstall, label, route, and maintain copper and fiber optic cabling.\nTroubleshoot physical connectivity involving cables, transceivers, patch panels,and switch ports.\nPerform basic copper and fiber connectivity testing using appropriate tools.\nAssist Network Engineering with physical-layer troubleshooting, equipment installation, and connectivity changes.\nDocument cabling issues, port assignments, equipment connections, and rack elevations.\nEscalate complex network issues with clear troubleshooting findings. \nOnsite IT & End-User Support \nProvide Tier 1 and basic Tier 2 support for hardware, software, operating systems, account access, and connectivity.\nProvision, configure, deploy, troubleshoot, and maintain Windows and macOS laptops, desktops, and endpoint devices.\nAssist with device enrollment, configuration, application deployment, and compliance through MDM platforms such as Microsoft Intune.\nSupport user accounts, password resets, access troubleshooting, and basic group management in Active Directory and Microsoft Entra ID.\nTroubleshoot Microsoft 365 applications, including Outlook and Teams.\nSupport onboarding and offboarding, including device preparation, access, and equipment recovery.\nInstall and troubleshoot printers, peripherals, conference room equipment, and on-site technology.\nMaintain device assignments, asset inventory, and endpoint lifecycle records.\nTrack, document, and resolve IT support requests through the ticketing system. \nInfrastructure Reliability & Operational Support \nRespond to infrastructure alerts, hardware failures, and onsite incidents under SRE and Network Engineering direction.\nPerform routine equipment inspections and basic infrastructure health checks.\nAssist incident investigations by gathering information and performing on-site diagnostics.\nFollow change management, maintenance windows, and documented SOPs/MOPs.\nDocument completed work, troubleshooting, and infrastructure changes.\nCollaborate with engineering teams and vendors to resolve technical issues.\nParticipate in scheduled maintenance, including occasional after-hours work.\nWhat We’re Looking For: \n1-3 years of experience in data center infrastructure, IT support, desktop support, or a related technical role.\nHands-on experience installing, cabling, maintaining, or troubleshooting physical servers, switches, or enterprise IT equipment.\nFamiliarity with racks, structured cabling, fiber optics, and basic data center hardware maintenance.\nExperience supporting and troubleshooting Windows and macOS.\nFamiliarity with endpoint management or MDM solutions, preferably Microsoft Intune.\nBasic experience with Active Directory and/or Entra ID user account and access management.\nUnderstanding of IP addressing, Ethernet, DNS, DHCP, and basic connectivity troubleshooting.\nExperience troubleshooting end-user hardware, software, and peripherals.\nFamiliarity with IT ticketing, technical documentation, and inventory management.\nAbility to follow technical instructions and engineering direction accurately.\nStrong communication, organization, collaboration, and problem-solving skills. \nBonus Points: \nExperience in enterprise and/or colocation data centers.\nFamiliarity with enterprise server platforms.\nExposure to networking equipment.\nExperience with fiber optics, transceivers, and/or high-speed links.\nExperience with Intune enrollment, configuration profiles, compliance policies, and/or application deployment.\nExperience with Microsoft 365 administration and/or endpoint security tools.\nBasic familiarity with Hypervisor virtualization, VM management, and self hosted enterprise storage.\nExposure tocable certification, fiber testing, and/or network diagnostic tools.\nFamiliarity with infrastructure monitoring, asset management, and/or documentation platforms.\nBasic PowerShell, Bash, or Python scripting experience.\nExperience with employee onboarding, device lifecycle, and/or IT asset tracking.\nFamiliarity with IT change management and incident response.\nOSHA 10-Hour or OSHA 30-Hour Outreach Training completion (construction or general industry); current training card preferred. \nWhat We Offer: \nCompetitive base salary and discretionary bonus\nPaid Time Off\nCompany-paid health and protective benefits for employees, partners, and other dependents\nCompany Paid Holidays (14)\n3% 401(k) company contribution\nGenerous paid Parental Leave \nFree virtual coaching and counseling sessions through Headspace \nOpportunities to learn about the Crypto industry\nFree daily snacks and daily meals\nSmart, entrepreneurial, and fun colleagues\nEmployee Resource Groups\nBenefits may vary depending on location. \nApply now and join us on our mission to engineer a new economic paradigm. \nGalaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.\nWe will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. 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